| Metric | Wistia | Zendesk | Winner |
|---|---|---|---|
| Performance | 37 | 31 | Wistia |
| Accessibility | 94 | 87 | Wistia |
| Best Practices | 90 | 96 | Zendesk |
| SEO | 96 | 96 | Tie |
| Security | 72 | 71 | Wistia |
| TTFB | 25ms | 173ms | Wistia |
| Composite | 75 | 75 | Tie |
Wistia outperforms Zendesk in 4 of 7 categories, with a stronger composite score (75 vs 75). Zendesk leads in best practices.
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