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Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.
SCORE
53
GRADE
F
FIX
7
REVIEW
4
PASS
2
INFO
0
Checks
13
2 PASS 4 REVIEW 7 FIX
D
Alt Text Quality
Action
8 of 85 images have issues
FIX
8 of 85 images have issues
Critical::
4 image(s) missing alt attribute
Images without alt text are invisible to screen readers.
Warning::
4 image(s) with filename as alt text
Info::
11 decorative image(s) correctly marked
Info::
66 image(s) with good alt text
85 images 66 good alt text 11 decorative 4 generic 4 missing
IssueCount
missing4 image(s)
filename4 image(s)

Images without alt text are invisible to screen readers.

Why this matters

Each image without alt text is a WCAG 1.1.1 failure — invisible to screen-reader users, lost from Google Image Search.

Learn more

WCAG 2.1 Level A requires text alternatives for non-decorative images. Empty alt='' is fine for decorative; meaningful images need descriptive text. Common fixes: CMS audit + bulk add, build-time linter (alt-text-required ESLint rule), CI gate on Lighthouse a11y score.

Source: WCAG 2.1 SC 1.1.1 / WebAIM Million Report

F
404 Error Page
Action
HTTP 404, bare page
FIX
HTTP 404, bare page
Info::
Correct 404 status code returned
Got: HTTP 404
Warning::
Bare server default 404 page
The 404 page has no custom styling. Users hitting a broken link see a generic error with no way to navigate back. Add a custom 404 page with your site navigation and a search bar.
404 Page Quality Default 404 Page
Status Code HTTP 404 Custom Styling Navigation Homepage Link Search Form
D
Favicon & Branding
Action
3 icon(s) detected
FIX
3 icon(s) detected
Info::
favicon.ico present at site root
Info::
HTML icon links detected
Info::
No apple-touch-icon detected
iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.
favicon.ico Present
PNG Icons Present
Apple Touch Missing
SVG Favicon Missing
Manifest Icons Missing
Multiple Sizes Missing
D
Web Manifest
Action
Not found
FIX
Not found
Info::
No web manifest found
No manifest at standard paths (/manifest.json, /site.webmanifest). A manifest is optional but enables PWA features like home screen installation and standalone display.

No web manifest found.

D
Dark Mode Support
Action
No dark mode signals
FIX
No dark mode signals
Info::
No dark mode signals detected
Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.
Info::
Detection limited to meta tags and inline styles
External CSS files may contain prefers-color-scheme rules not visible to this scan.
Dark ModeNo Dark Mode Detected
color-scheme meta Not set Dark theme-color Not set CSS indicators Not detected

Detection limited to meta tags and inline styles.

D
Print Stylesheet
Action
No print styles
FIX
No print styles
Info::
No print-specific styles detected
When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.
Print Stylesheet No Print Styles
Print stylesheet Not found Inline @media print Not detected
B
Landmark Structure
23 landmarks
REVIEW
23 landmarks
Info::
<main> landmark present
Warning::
Multiple <main> landmarks (2 found)
A page should have only one <main> landmark.
Info::
8 <nav> landmark(s) found
Warning::
1 of 8 <nav> elements are unlabeled
Multiple navigations need aria-label to distinguish them for screen readers.
Info::
Skip navigation link present
Info::
Search landmark present
Page Structure — as a screen reader sees it
BANNER header NAV "Main navigation" SEARCH MAIN ASIDE "Product navigation" CONTENTINFO footer

A page should have only one <main> landmark.

Why this matters

Multiple <main> elements violate the spec — there must be exactly one per page.

Learn more

HTML5 spec: 'authors must not include more than one main element' visible to AT at the same time. Multiple <main>s confuse AT and break the 'jump to main content' shortcut. Refactor to a single <main> with nested <section>/<article>.

Source: HTML5 spec

Multiple navigations need aria-label to distinguish them for screen readers.

Why this matters

Some <nav> elements lack aria-label — screen-reader users hear 'navigation' multiple times with no way to distinguish them.

Learn more

When a page has multiple <nav> regions (primary, footer, breadcrumb), each needs aria-label or aria-labelledby. AT users navigate by landmark; identical 'navigation' announcements force them to enter each one to discover purpose.

Source: WAI-ARIA Authoring Practices

C
Navigation UX
Action
2 navigation pattern(s)
REVIEW
2 navigation pattern(s)
Info::
Search functionality detected
Got: role-search
Info::
Skip navigation link detected
Info::
8 navigation landmark(s) detected
Info::
Hamburger menu detected (responsive design)
Breadcrumbs
Search role='search' landmark
Skip Link Skip link detected
Labeled Navigation 8 <nav> element(s)
Back to Top
Hamburger Menu
Sticky Navigation Cannot reliably detect (CSS-based)
4 of 6 testable patterns navigation patterns detected. Strong navigation UX with multiple discovery paths.
C
Color Contrast (Screenshot)
Action
20 text elements analyzed, 20 fail WCAG AA
REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

0 pass 20 fail WCAG AA
h1 Find out what's possible
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
32px · bottom of viewport
h1 when work connects
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
32px · bottom of viewport
h2 A Leader in the Gartner® Magic Quadrant…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Zoom recognized in the 2025 Gartner® Ma…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Zoom named a leader in The Forrester Wav…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 One platform.
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Endless ways to work together.
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Trusted by millions. Built for you.
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 “Zoom Workplace turns my brainwaves in…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Companies are achieving more
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 with Zoom
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 See what Zoom can do
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h2 for your business
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
24px · bottom of viewport
h3 Zoom AI Companion helps by:
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Major League Baseball™ and Zoom expand…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Advancing mental wellness through TheSha…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Cricut slashed call abandonment rates by…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
h3 A connected, collaborative workforce dri…
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Meet My Notes:
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Your new AI note-taker
1.94:1
#000000
on
#143983
needs 3.0:1 (large text)
19px · bottom of viewport
Show all checked elements (20)
ElementRatioRequiredFGBGResult
h1 Find out what's poss…1.94:13.0:1
#000000
#143983
Fail
h1 when work connects1.94:13.0:1
#000000
#143983
Fail
h2 A Leader in the Gart…1.94:13.0:1
#000000
#143983
Fail
h2 Zoom recognized in t…1.94:13.0:1
#000000
#143983
Fail
h2 Zoom named a leader …1.94:13.0:1
#000000
#143983
Fail
h2 One platform.1.94:13.0:1
#000000
#143983
Fail
h2 Endless ways to work…1.94:13.0:1
#000000
#143983
Fail
h2 Trusted by millions.…1.94:13.0:1
#000000
#143983
Fail
h2 “Zoom Workplace tu…1.94:13.0:1
#000000
#143983
Fail
h2 Companies are achiev…1.94:13.0:1
#000000
#143983
Fail
h2 with Zoom1.94:13.0:1
#000000
#143983
Fail
h2 See what Zoom can do1.94:13.0:1
#000000
#143983
Fail
h2 for your business1.94:13.0:1
#000000
#143983
Fail
h3 Zoom AI Companion he…1.94:13.0:1
#000000
#143983
Fail
h3 Major League Basebal…1.94:13.0:1
#000000
#143983
Fail
h3 Advancing mental wel…1.94:13.0:1
#000000
#143983
Fail
h3 Cricut slashed call …1.94:13.0:1
#000000
#143983
Fail
h3 A connected, collabo…1.94:13.0:1
#000000
#143983
Fail
h3 Meet My Notes:1.94:13.0:1
#000000
#143983
Fail
h3 Your new AI note-tak…1.94:13.0:1
#000000
#143983
Fail

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

C
Lighthouse Accessibility Audits
Action
Score 73/100 — 8 failing, 25 passed
REVIEW
73

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. Learn how to match ARIA attributes to their roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Get in touch 1.888.799.9666 Download on Apple Store Zoom Workplace for Apple… div.zdcm-module-footer-top > div.container > div.zdcm-module-footer-top__primary > nav.zdcm-module-footer-nav

Some ARIA parent roles must contain specific child roles to perform their intended accessibility functions. Learn more about roles and required children elements.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Collaboration Customer support Marketing Sales Employee engagement AI-first UCa… div#one-platform > div.wrapper > div.column > section#multi-tab-feature-component

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Names and labels

When a button doesn't have an accessible name, screen readers announce it as "button", making it unusable for users who rely on screen readers. Learn how to make buttons more accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
section#logo-slider > div.body-container > div.fdn-logo-slide__controls > button.fdn-logo-slide__control section#logo-slider > div.body-container > div.fdn-logo-slide__controls > button.fdn-logo-slide__control

Informative elements should aim for short, descriptive alternate text. Decorative elements can be ignored with an empty alt attribute. Learn more about the `alt` attribute.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
div.dropdowns-mobile > div.zdcm-module-footer-dropdown > button.zdcm-module-footer-dropdown__btn > img.zdcm-module-footer-dropdown__svg div.dropdowns-mobile > div.zdcm-module-footer-dropdown > button.zdcm-module-footer-dropdown__btn > img.zdcm-module-footer-dropdown__svg
div.dropdowns-mobile > div.zdcm-module-footer-dropdown > button.zdcm-module-footer-dropdown__btn > img.zdcm-module-footer-dropdown__svg div.dropdowns-mobile > div.zdcm-module-footer-dropdown > button.zdcm-module-footer-dropdown__btn > img.zdcm-module-footer-dropdown__svg
ul.utility-nav__list > li.utility-nav__item > a#ot-do-not-sell > img ul.utility-nav__list > li.utility-nav__item > a#ot-do-not-sell > img

Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. Learn how to make links accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Register now Join the Zoom Scale-UP Summit EMEA - grow with AI Tools Register n… section#eff7fb9b-dc00-45ed-b1e6-ed23ddf82301 > div.hero__container > div.hero__content > a.fdn-alert-banner

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Contrast

Low-contrast text is difficult or impossible for many users to read. Learn how to provide sufficient color contrast.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
out of 7.9k+ reviews div.ratings-container > div.rating-item > div.rating-text > p
out of 54.9k+ reviews div.ratings-container > div.rating-item > div.rating-text > p
out of 5.8k+ reviews div.ratings-container > div.rating-item > div.rating-text > p

These are opportunities to improve the legibility of your content.

Best practices

Touch targets with sufficient size and spacing help users who may have difficulty targeting small controls to activate the targets. Learn more about touch targets.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Privacy div.utility-nav > ul.utility-nav__list > li.utility-nav__item > a.utility-nav__link
Legal & Compliance div.utility-nav > ul.utility-nav__list > li.utility-nav__item > a.utility-nav__link

These items highlight common accessibility best practices.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Zoom wins Emmy for Engineering, Science & Technology From connecting remote wo… div#sliderWrapper > div.custom-swiper-slider__slide > div.custom-swiper-slider__slide-content > a.fdn-zdcm-cards
Eric Yuan on accessible AI: Include AI tools for business Zoom CEO, Eric Yuan,… div#sliderWrapper > div.custom-swiper-slider__slide > div.custom-swiper-slider__slide-content > a.fdn-zdcm-cards
Interactive controls are keyboard focusable
Interactive elements indicate their purpose and state
The page has a logical tab order
Visual order on the page follows DOM order
User focus is not accidentally trapped in a region
The user's focus is directed to new content added to the page
HTML5 landmark elements are used to improve navigation
Offscreen content is hidden from assistive technology
Custom controls have associated labels
Custom controls have ARIA roles
`[aria-hidden="true"]` is not present on the document `<body>`
`[role]`s have all required `[aria-*]` attributes
`[role]`s are contained by their required parent element
`[role]` values are valid
`[aria-*]` attributes have valid values
`[aria-*]` attributes are valid and not misspelled
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
`button`, `link`, and `menuitem` elements have accessible names
ARIA attributes are used as specified for the element's role
Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
`[aria-hidden="true"]` elements do not contain focusable descendents
Elements use only permitted ARIA attributes
Document has a `<title>` element
`<html>` element has a `[lang]` attribute
`<html>` element has a valid value for its `[lang]` attribute
Links are distinguishable without relying on color.
Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
No element has a `[tabindex]` value greater than 0
Heading elements appear in a sequentially-descending order
Document has a main landmark.
Deprecated ARIA roles were not used
ARIA IDs are unique
`<video>` elements contain a `<track>` element with `[kind="captions"]`
Uses ARIA roles only on compatible elements
`[accesskey]` values are unique
ARIA input fields have accessible names
ARIA `meter` elements have accessible names
ARIA `progressbar` elements have accessible names
Elements with the `role=text` attribute do not have focusable descendents.
ARIA toggle fields have accessible names
ARIA `tooltip` elements have accessible names
ARIA `treeitem` elements have accessible names
The page contains a heading, skip link, or landmark region
`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Definition list items are wrapped in `<dl>` elements
No form fields have multiple labels
`<frame>` or `<iframe>` elements have a title
`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
Input buttons have discernible text.
`<input type="image">` elements have `[alt]` text
Form elements have associated labels
The document does not use `<meta http-equiv="refresh">`
`<object>` elements have alternate text
Select elements have associated label elements.
Skip links are focusable.
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
`[lang]` attributes have a valid value
Tables have different content in the summary attribute and `<caption>`.
All heading elements contain content.
Image elements do not have `[alt]` attributes that are redundant text.
Identical links have the same purpose.
Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
`<td>` elements in a large `<table>` have one or more table headers.
A+
Heading Hierarchy
23 headings
PASS
23 headings
Info::
Single H1 present
  • H1 Find out what's possible when work connects
  • H2 Introducing Zoom AI Companion 3.0
  • H3 Zoom AI Companion helps by:
  • H2 A Leader in the Gartner® Magic Quadrant™ for UCaaS, Worldwide 2025. 6th year in a row!
  • H2 Zoom recognized in the 2025 Gartner® Magic Quadrant™ for CCaaS
  • H2 Zoom named a leader in The Forrester Wave™: UCaaS 2025
  • H2 One platform. Endless ways to work together.
  • H2 Trusted by millions. Built for you.
  • H2 “Zoom Workplace turns my brainwaves into polished gems. From meetings, I can create Clips, Notes, Docs, or even whiteboards faster than you can say, ‘transcript.’”
  • H2 Companies are achieving more with Zoom
  • H3 Major League Baseball™ and Zoom expand the employee-fan experience
  • H3 Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK
  • H3 Cricut slashed call abandonment rates by 90% with Zoom
  • H3 A connected, collaborative workforce drives innovation at Capital One
  • H3 Meet My Notes: Your new AI note-taker
  • H3 Zoom wins Emmy for Engineering, Science & Technology
  • H3 Eric Yuan on accessible AI: Include AI tools for business
  • H3 Zoom launches AI app for frontline workers
  • H3 Zoom launches AI app for frontline workers
  • H3 Meet My Notes: Your new AI note-taker
  • H3 Zoom wins Emmy for Engineering, Science & Technology
  • H3 Eric Yuan on accessible AI: Include AI tools for business
  • H2 See what Zoom can do for your business
A+
Form Accessibility
No form controls
PASS
No form controls
Info::
No form controls on this page
No form controls found.
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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