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Performance

· 15 checks — Lighthouse + waterfall + sustainability rolled into one auditable list.
SCORE
68
GRADE
D
FIX
6
REVIEW
2
PASS
5
INFO
2

Performance-focused optimization plan with CWV assessment, top offenders, and time estimates

Mobile Desktop
57
Performance Overall performance score (0–100) based on Core Web Vitals and other metrics. 90+ is good.
100
Accessibility Measures how accessible the page is for users with disabilities. Checks color contrast, ARIA labels, and semantic HTML.
100
Best Practices Checks for modern web development best practices including HTTPS, no console errors, and secure JavaScript.
92
SEO Measures basic SEO optimizations: meta tags, crawlability, link text, and mobile friendliness.

First Contentful Paint First Contentful Paint — how long until the browser renders the first piece of content. Under 1.8s is good.

1.21 s

Largest Contentful Paint Largest Contentful Paint — how long until the largest visible element loads. Under 2.5s is good.

1.69 s

Total Blocking Time Total Blocking Time — total time the main thread was blocked, preventing user input. Under 200ms is good.

639 ms

Cumulative Layout Shift Cumulative Layout Shift — measures visual stability. How much the page layout shifts during loading. Under 0.1 is good.

0.041

Speed Index Speed Index — how quickly content is visually displayed during load. Under 3.4s is good.

3.81 s

Time to Interactive Time to Interactive — how long until the page is fully interactive and responds to user input. Under 3.8s is good.

6.37 s

Page Load Progression

832 ms
1.7 s
2.5 s
3.3 s
4.2 s
5.0 s
5.8 s
6.7 s
Checks
15
5 PASS 2 REVIEW 6 FIX
F
Page Weight Budget
Action
11.4 MB transferred, 239 requests
FIX
11.4 MB transferred, 239 requests
Critical::
Page weighs 18.9 MB (11.4 MB transferred)
Warning::
JavaScript is 2.5 MB — consider code splitting or lazy loading
Large JavaScript bundles delay interactivity. Split code by route or defer non-critical scripts.
Got: 2.5 MB
Warning::
239 HTTP requests — consider bundling or reducing
Each request adds latency. Bundle small files, use sprites, or eliminate unnecessary requests.
Info::
Estimated 2.4 g CO2 per page load
11.4 MB / 2.4 MB budget
11.4 MB transferred
239 requests
2.4 g CO2 per page load
Other 7.4 MiB 64%
JavaScript 2.5 MiB 22%
Images 931.9 KiB 8%
Other 364.7 KiB 3%
Fonts 166.1 KiB 1%
HTML 79.5 KiB 1%
Other 8.7 KiB 0%
Other 6.8 KiB 0%
Other 0 B 0%
0 2.4 MB 4.9 MB
Over budget

Large JavaScript bundles delay interactivity. Split code by route or defer non-critical scripts.

Why this matters

JavaScript bundle is large — code-split routes and lazy-load off-screen components to defer.

Source: web.dev

Each request adds latency. Bundle small files, use sprites, or eliminate unnecessary requests.

Why this matters

High HTTP request count — bundling, sprite-ing, and HTTP/2 server push can reduce per-request overhead.

Source: web.dev

D
Third-Party Impact
Action
100% third-party, 0 ms blocking
FIX
100% third-party, 0 ms blocking
Warning::
Third-party code accounts for 100% of page weight (11.4 MiB of 11.4 MiB)
Info::
Third-party blocking time is low (0 ms)
100%
First-party Third-party
F
JS Execution Cost
Action
3668ms total JS execution
FIX
3668ms total JS execution
Warning::
https://www.zendesk.es/web-assets/_next/static/chu...: 1205ms CPU time
Warning::
https://www.zendesk.es/: 767ms CPU time
Warning::
https://fast.wistia.com/assets/external/E-v1.js: 400ms CPU time
Warning::
Unattributable: 381ms CPU time
Info::
https://www.zendesk.es/web-assets/_next/static/chu...: 234ms CPU time
Warning::
Third-party scripts: 3668ms (100% of total)

Main Thread Breakdown

Script Evaluation 60% Other 19% Style & Layout 11% Script Parsing & Compilation 5% Rendering 4%
ScriptTotalScriptingParse/CompileParty
https://www.zendesk.es/web-assets/_next/static/chunks/framework-ea624fa794affdb6.js1205ms1128ms5ms3rd
https://www.zendesk.es/767ms1ms0ms3rd
https://fast.wistia.com/assets/external/E-v1.js400ms329ms20ms3rd
Unattributable381ms88ms0ms3rd
https://www.zendesk.es/web-assets/_next/static/chunks/pages/_app-43c23a7d5cd651c9.js234ms83ms6ms3rd
https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV213ms177ms16ms3rd
https://www.zendesk.es/web-assets/_next/static/chunks/pages/index-a01bb0e3a40d9da9.js149ms148ms0ms3rd
https://www.googletagmanager.com/gtag/js?id=AW-972607400&cx=c&gtm=4e64f0&bs=ctrl295ms83ms11ms3rd
https://static.zdassets.com/web_widget/messenger/latest/web-widget-main-d7a417e.js84ms71ms12ms3rd
https://cdn.cookielaw.org/scripttemplates/202510.2.0/otBannerSdk.js72ms49ms11ms3rd

Showing top 10 of 11 scripts

F
JS Bundles
Action
126 scripts, 927 KB unused
FIX
126 scripts, 927 KB unused
Warning::
https://fast.wistia.com/assets/external/engines/hl...: 122 KB unused (77%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://static.zdassets.com/web_widget/messenger/l...: 104 KB unused (48%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.zendesk.es/web-assets/_next/static/chu...: 80 KB unused (71%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.zendesk.es/web-assets/_next/static/chu...: 72 KB unused (69%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://fast.wistia.com/assets/external/E-v1.js: 70 KB unused (43%)
Consider code splitting or tree shaking to reduce unused code.
Info::
Total unused JavaScript: 927 KB
927 KB unused JavaScript

Downloaded but never executed on this page.

ScriptSizeUnusedMinifiedParty
https://fast.wistia.com/assets/external/engines/hls_video.js@4a7b909604c9049f14b616b11446fa0e8efdec42159 KB122 KB (77%)✓3rd
https://static.zdassets.com/web_widget/messenger/latest/web-widget-main-d7a417e.js217 KB104 KB (48%)✓3rd
https://www.zendesk.es/web-assets/_next/static/chunks/fec483df-b3c5d29b019879f5.js114 KB80 KB (71%)✓3rd
https://www.zendesk.es/web-assets/_next/static/chunks/42198-eb85e3bc1a71dd92.js104 KB72 KB (69%)✓3rd
https://fast.wistia.com/assets/external/E-v1.js162 KB70 KB (43%)✓3rd
https://cdn.cookielaw.org/scripttemplates/202510.2.0/otBannerSdk.js124 KB65 KB (52%)✓3rd
https://www.googletagmanager.com/gtag/js?id=G-FBP7C61M6Z&cx=c&gtm=4e64f0&bs=ctrl2164 KB64 KB (39%)✓3rd
https://www.googletagmanager.com/gtag/js?id=AW-972607400&cx=c&gtm=4e64f0&bs=ctrl2145 KB60 KB (42%)✓3rd
https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV191 KB55 KB (29%)✓3rd
https://www.zendesk.es/web-assets/_next/static/chunks/pages/_app-43c23a7d5cd651c9.js96 KB53 KB (55%)✓3rd

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

F
Page Weight Inventory
Action
239 resources · 11.4 MB · 927 KB savings available
FIX
239 resources · 11.4 MB · 927 KB savings available
Warning::
Page weight 10.4 MB over 1MB target
Got: 11.4 MB Expected: ≤ 1 MB
Info::
~927 KB of savings available
Warning::
238 third-party resources (100% of weight)
Info::
4 resources over 200KB
239 resources · 11.4 MiB · 238 third-party 10.4 MiB over 1MB target
Media 64% · 7.4 MiB
JavaScript 22% · 2.5 MiB
Image 8% · 937.9 KiB
Other 3% · 369.1 KiB
Font 1% · 166.1 KiB
Document 1% · 80.1 KiB
CSS 0% · 4.6 KiB

~927.5 KiB of savings available

Remove unused JavaScript: 927.5 KiB
F
HTTP Caching
Action
No cache headers
FIX
No cache headers
Warning::
No Cache-Control header found
Browsers will use heuristic caching, which can be unpredictable. Set explicit cache headers.

No Cache-Control header

Adding a Cache-Control header can significantly improve repeat-visit performance.

C
Image Optimization
Action
33 images, 0 KB saveable
REVIEW
33 images, 0 KB saveable
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Lu... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Ub... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Ub... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Sq... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/In... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Gr... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Li... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Te... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Gr... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/In... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Lu... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Te... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/St... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Li... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/Sq... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://web-assets.zendesk.com/is/image/zendesk/St... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
33 images 932 KB
0 oversized -0 KB
5 legacy format
16 missing dimensions CLS risk

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

C
Green Hosting
Action
Whether the site is served from green-energy infrastructure
REVIEW

Green Hosting

No green hosting detected

A+
Text Compression
All text resources are compressed
PASS
All text resources are compressed
Info::
All text resources are compressed
All text resources are properly compressed.
A+
Font Loading
5 fonts (166 KB)
PASS
5 fonts (166 KB)
Info::
5 font(s) use font-display: swap (FOUT risk but functional)

Web fonts

5

166 KB total

Render-blocking

0

of 5

Dominant font-display

swap

Most common across fonts

Font loading timeline
Transfer FOIT (block) FOUT (swap)
0 ms 500 ms 1.0 s 1.5 s FCP 1.2 s LCP 1.7 shttps://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Medium.woff2VanillaSans-Medium.woff2 https://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Medium.woff2 — 33.3 KiB — 160 ms — font-display: swaphttps://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Regular.woff2VanillaSans-Regular.woff2 https://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Regular.woff2 — 32.6 KiB — 197 ms — font-display: swaphttps://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-SemiBold.woff2VanillaSans-SemiBold.woff2 https://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-SemiBold.woff2 — 33.4 KiB — 180 ms — font-display: swaphttps://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Bold.woff2VanillaSans-Bold.woff2 https://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Bold.woff2 — 33.8 KiB — 139 ms — font-display: swaphttps://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Light.woff2VanillaSans-Light.woff2 https://web-assets.zendesk.com/fonts/VanillaSans/VanillaSans-Light.woff2 — 33.0 KiB — 37 ms — font-display: swap
VanillaSans-Medium.woff2 woff2 swap
Size 33 KB
Load time 160 ms
Start 494 ms
Risk FOUT — text flashes from fallback to web font
VanillaSans-Regular.woff2 woff2 swap
Size 33 KB
Load time 197 ms
Start 495 ms
Risk FOUT — text flashes from fallback to web font
VanillaSans-SemiBold.woff2 woff2 swap
Size 33 KB
Load time 180 ms
Start 495 ms
Risk FOUT — text flashes from fallback to web font
VanillaSans-Bold.woff2 woff2 swap
Size 34 KB
Load time 139 ms
Start 496 ms
Risk FOUT — text flashes from fallback to web font
VanillaSans-Light.woff2 woff2 swap
Size 33 KB
Load time 37 ms
Start 1.8 s
Risk FOUT — text flashes from fallback to web font
Optimization checklist
  • Preload critical fonts (priority=high)
  • Use woff2 format for all fonts
  • Set font-display to swap, optional, or fallback
  • Subset large fonts (≤100 KB each)
A+
Resource Caching
All resources properly cached
PASS
All resources properly cached
Info::
No caching issues found
All static resources have appropriate caching headers.
A+
Critical Rendering Path
No render-blocking resources
PASS
No render-blocking resources
Info::
No render-blocking resources detected
A+
Resource Hints
No optimization needed
PASS
No optimization needed
Info::
No resource hint issues
Network Waterfall
239 requests over 6140ms
INFO
0 ms 1.0 s 2.0 s 3.0 s 4.0 s 5.0 s 6.0 s FCP 1.2 s LCP 1.7 shttps://zendesk.com// https://zendesk.com/ — 301 — 815 B — 157 ms — h2https://www.zendesk.com/www.zendesk.com/ https://www.zendesk.com/ — 302 — 569 B — 77 ms — h2https://www.zendesk.es/www.zendesk.es/ https://www.zendesk.es/ — 200 — 78.2 KiB — 102 ms — h2https://www.zendesk.es/scripts/adobe-websdk.jswww.zendesk.es/scripts/adobe-websdk... https://www.zendesk.es/scripts/adobe-websdk.js — 200 — 102 B — 47 ms — h2https://web-assets.zendesk.com/is/image/zendesk/Blockframe_Hero__es_es?fmt=webp-alpha&qlt=65web-assets.zendesk.com/is/image/zen... https://web-assets.zendesk.com/is/image/zendesk/Blockframe_Hero__es_es?fmt=webp-alpha&qlt=65 — 200 — 43.6 KiB — 296 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/20034.530c7ea40db5289e.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/20034.530c7ea40db5289e.js — 200 — 5.5 KiB — 47 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/82718.58bce9b5fa3904cc.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/82718.58bce9b5fa3904cc.js — 200 — 3.6 KiB — 50 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/57576.8e9c58d93cf9d4db.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/57576.8e9c58d93cf9d4db.js — 200 — 8.6 KiB — 165 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/59139.5177acd4e256d442.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/59139.5177acd4e256d442.js — 200 — 14.1 KiB — 177 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/29175.06a30c3ddfb25b36.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/29175.06a30c3ddfb25b36.js — 200 — 4.4 KiB — 240 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/29573.4137e8080c1bd370.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/29573.4137e8080c1bd370.js — 200 — 1.6 KiB — 214 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/14950.6dcfc3e0a39b74c1.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/14950.6dcfc3e0a39b74c1.js — 200 — 5.9 KiB — 180 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/69171.3c629bab27269b45.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/69171.3c629bab27269b45.js — 200 — 4.0 KiB — 212 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/52165.d04964aa746dd0a6.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/52165.d04964aa746dd0a6.js — 200 — 3.7 KiB — 186 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/88edb295-df34cd96230667e0.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/88edb295-df34cd96230667e0.js — 200 — 38.4 KiB — 269 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/25592-6ad934283f3fd32a.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/25592-6ad934283f3fd32a.js — 200 — 16.3 KiB — 222 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/28996-ebbefbdd11df15cf.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/28996-ebbefbdd11df15cf.js — 200 — 12.7 KiB — 241 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/33867-769627535de0048e.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/33867-769627535de0048e.js — 200 — 11.8 KiB — 214 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/47945.1d0e912d5cf72a20.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/47945.1d0e912d5cf72a20.js — 200 — 1.6 KiB — 226 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/73994.bdb1f39474d62ae5.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/73994.bdb1f39474d62ae5.js — 200 — 1.2 KiB — 218 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/43608.64c2e0f1153de092.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/43608.64c2e0f1153de092.js — 200 — 3.0 KiB — 149 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/56439.290134eb50ba47bc.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/56439.290134eb50ba47bc.js — 200 — 1.5 KiB — 151 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/77333.b41b4a78fa9d0ce6.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/77333.b41b4a78fa9d0ce6.js — 200 — 1.8 KiB — 153 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/50193.55343b74a7ae6205.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/50193.55343b74a7ae6205.js — 200 — 6.3 KiB — 155 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/5173.1e215a39bf0a6820.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/5173.1e215a39bf0a6820.js — 200 — 7.7 KiB — 159 ms — h2https://www.zendesk.es/web-assets/_next/static/chunks/23896.22c1d8710300dc6d.jswww.zendesk.es/web-assets/_next/sta... https://www.zendesk.es/web-assets/_next/static/chunks/23896.22c1d8710300dc6d.js — 200 — 4.4 KiB — 163 ms — 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https://static.zdassets.com/web_widget/messenger/latest/web-widget-8301-d7a417e.js — 200 — 13.6 KiB — 16 ms — h2https://static.zdassets.com/web_widget/messenger/latest/web-widget-7941-d7a417e.jsstatic.zdassets.com/web_widget/mess... https://static.zdassets.com/web_widget/messenger/latest/web-widget-7941-d7a417e.js — 200 — 6.7 KiB — 17 ms — h2https://static.zdassets.com/web_widget/messenger/latest/web-widget-1606-d7a417e.jsstatic.zdassets.com/web_widget/mess... https://static.zdassets.com/web_widget/messenger/latest/web-widget-1606-d7a417e.js — 200 — 6.4 KiB — 22 ms — h2https://static.zdassets.com/web_widget/messenger/latest/web-widget-locales/messenger/es-es-json-d7a417e.jsstatic.zdassets.com/web_widget/mess... https://static.zdassets.com/web_widget/messenger/latest/web-widget-locales/messenger/es-es-json-d7a417e.js — 200 — 5.9 KiB — 14 ms — h2https://support.zendesk.com/frontendevents/pv?client=1B752747-577B-429A-A0E0-83861AF69088support.zendesk.com/frontendevents/... https://support.zendesk.com/frontendevents/pv?client=1B752747-577B-429A-A0E0-83861AF69088 — 204 — 0 B — 182 ms — h2https://support.zendesk.com/embeddable/configsupport.zendesk.com/embeddable/conf... https://support.zendesk.com/embeddable/config — 200 — 1.7 KiB — 74 ms — h2https://support.zendesk.com/frontendevents/pv?client=1B752747-577B-429A-A0E0-83861AF69088support.zendesk.com/frontendevents/... https://support.zendesk.com/frontendevents/pv?client=1B752747-577B-429A-A0E0-83861AF69088 — 200 — 656 B — 133 ms — h2
HTML JavaScript CSS Images Fonts XHR/Fetch Other
Third-Party Script Cost
Per-script blocking time, transfer cost, and cache headers
INFO
100% of JavaScript execution is third-party
First-party Third-party 3668ms · 1231KB · €64/mo
www.zendesk.es
Other
Costly
Execution 1205ms
Transfer 52 KB
Monthly Cost €21/mo
www.zendesk.es
Other
Costly
Execution 767ms
Transfer 78 KB
Monthly Cost €13/mo
fast.wistia.com
Other
Costly
Execution 400ms
Transfer 162 KB
Unused 43%
Monthly Cost €7/mo
Unattributable
Other
Costly
Execution 381ms
Transfer 0 KB
Monthly Cost €7/mo
www.zendesk.es
Other
Costly
Execution 234ms
Transfer 96 KB
Unused 55%
Monthly Cost €4/mo
Google Tag Manager
Tag Manager
Costly
Execution 213ms
Transfer 191 KB
Unused 29%
Monthly Cost €4/mo
www.zendesk.es
Other
Optional
Execution 149ms
Transfer 0 KB
Monthly Cost €3/mo
Google Tag Manager
Tag Manager
Optional
Execution 95ms
Transfer 145 KB
Unused 42%
Monthly Cost €2/mo
Zendesk Widget
Customer Support
Optional
Execution 84ms
Transfer 217 KB
Unused 48%
Monthly Cost €1/mo
OneTrust
Consent
Essential
Execution 72ms
Transfer 124 KB
Unused 52%
Monthly Cost €1/mo
Google Tag Manager
Tag Manager
Optional
Execution 67ms
Transfer 164 KB
Unused 39%
Monthly Cost €1/mo

These scripts may cost more than they're worth

  • www.zendesk.es adds 1205ms and costs ~€21/month
  • www.zendesk.es adds 767ms and costs ~€13/month
  • fast.wistia.com adds 400ms and costs ~€7/month
  • Unattributable adds 381ms and costs ~€7/month
  • www.zendesk.es adds 234ms and costs ~€4/month
  • Google Tag Manager adds 213ms and costs ~€4/month

100% of JavaScript execution time is spent on third-party scripts. Consider auditing which scripts are essential.

Why this matters

When third-party JS execution time exceeds your own, performance gains from frontend work are capped by code you don't own.

Learn more ▾

Every millisecond of third-party JS competes with your own for main-thread time. If their share is bigger than yours, optimization on your code base barely moves the needle. Audit, defer, or remove third-parties before further frontend optimization. Use Lighthouse's third-party audit to identify the worst offenders.

Source: web.dev

www.zendesk.es takes 1205ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.zendesk.es takes 767ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

fast.wistia.com takes 400ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

Unattributable takes 381ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.zendesk.es takes 234ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

55% of www.zendesk.es's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

Google Tag Manager takes 213ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

52% of OneTrust's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

How third-party costs are calculated

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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