Accessibility
· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.FHeading HierarchyAction59 headings, 6 skip(s)FIX
- H1 Get the power to secure passwordsmanage app accesstrack unapproved AIsign-in safer
- H3 Protect your SaaS for a safer cyber world. Visit our booth to put an end to uncontrolled AI and weak credentials. skipped
- H3 Learn how LastPass helps to simplify and strengthen access and credential security with Secure Access Essentials.
- H4 Business
- H4 Personal
- H2 Why LastPass? We make security simple.
- H4 (empty)
- H3 Easy access from anywhere
- H3 Affordable plans & pricing
- H3 Secure password vault
- H3 All-in-one solution
- H2 Password management for everyone
- H2 Secure your business without creating more work
- H2 Work better while protecting your team
- H2 Keep your business running without password roadblocks
- H2 Create secure logins for your whole crew
- H2 Access all your accounts, anywhere, anytime
- H2 Trusted by companies and individuals everywhere
- H3 Millions
- H3 100,000+
- H2 Choose a plan that works for you
- H4 Try it for free, no credit card required. skipped
- H3 Premium
- H4 For personal use across devices:
- H3 Families
- H4 Everything in Premium, plus:
- H3 Teams
- H4 For your small business or team:
- H3 Business
- H4 Everything in Teams, plus:
- H3 Business Max
- H4 Everything in Business, plus:
- H3 Free plan
- H2 LastPass is ever evolving
- H4 Blog skipped
- H4 Resource center
- H4 Trust Center
- H4 Newsroom
- H2 Frequently asked questions
- H4 How can I access LastPass? skipped
- H4 How does LastPass securely store passwords?
- H4 Does LastPass have access to my passwords?
- H4 How does LastPass encryption work?
- H4 Is LastPass no longer safe?
- H4 What is the deal with LastPass?
- H4 Where is the safest place to keep passwords?
- H4 What's more secure than LastPass?
- H4 What are the disadvantages of LastPass?
- H2 Password management that makes work and life more secure
- H5 Products skipped
- H5 Solutions
- H5 Resources
- H5 Support
- H5 Get LastPass
- H5 Company
- H5 Partners
- H5 Contact Sales
- H5 Install Extension
- H2 Wait—get 10% off before you go!
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
Empty headings appear in the document outline but provide no information.
Empty <hN> tags break the document outline — screen-reader users navigating by heading hit dead silence.
Source: WCAG 2.4.6
FLink & Button QualityAction6 issue(s) across 309 links and 47 buttonsFIX
| Element | Text | Issue | Suggested Fix |
|---|---|---|---|
| https://compliance.lastpass.com/ | Compliance Center | img no alt | Add alt attribute to the image |
| /security | Security architecture | img no alt | Add alt attribute to the image |
| /university | LastPass University | img no alt | Add alt attribute to the image |
| /contact-sales | Submit sales inquiry | img no alt | Add alt attribute to the image |
| Chat with sales | img no alt | Add alt attribute to the image | |
| /resources/business-demo | Request a demo | img no alt | Add alt attribute to the image |
| /contact-sales | Contact sales … | img no alt | Add alt attribute to the image |
| https://aws.amazon.com/marketplace/pp/pr… | Cloud marketplaces | new tab | Add '(opens in new tab)' to text |
| /partner/contact-partner-team | Contact partner team … | img no alt | Add alt attribute to the image |
| https://compliance.lastpass.com/ | Compliance Center | img no alt | Add alt attribute to the image |
| /security | Security architecture | img no alt | Add alt attribute to the image |
| /university | LastPass University | img no alt | Add alt attribute to the image |
| /contact-sales | Submit sales inquiry | img no alt | Add alt attribute to the image |
| Chat with sales | img no alt | Add alt attribute to the image | |
| /resources/business-demo | Request a demo | img no alt | Add alt attribute to the image |
| https://compliance.lastpass.com/ | Compliance Center | img no alt | Add alt attribute to the image |
| /security | Security architecture | img no alt | Add alt attribute to the image |
| /university | LastPass University | img no alt | Add alt attribute to the image |
| /contact-sales | Submit sales inquiry | img no alt | Add alt attribute to the image |
| Chat with sales | img no alt | Add alt attribute to the image | |
| /resources/business-demo | Request a demo | img no alt | Add alt attribute to the image |
| google.com | (empty) | empty | Add link text or aria-label |
| /lp/infosec-26 | Learn more | generic text | Replace with descriptive text |
Before: Learn more Suggested: Infosec 26 | |||
| /solutions/secure-access | Learn more | generic text | Replace with descriptive text |
Before: Learn more Suggested: Secure Access | |||
| https://www.g2.com/products/lastpass/rev… | Read full review | new tab | Add '(opens in new tab)' to text |
| https://www.g2.com/products/lastpass/rev… | Read Full Review | new tab | Add '(opens in new tab)' to text |
| /pricing/lastpass-premium-vs-free | Learn more | generic text | Replace with descriptive text |
Before: Learn more Suggested: Lastpass Premium Vs Free | |||
| https://www.lastpass.com/security/zero-k… | zero-knowledge encryption meth… | new tab | Add '(opens in new tab)' to text |
| https://support.lastpass.com/s/document-… | Get more details on what has b… | new tab | Add '(opens in new tab)' to text |
| https://support.lastpass.com/s/document-… | security updates | new tab | Add '(opens in new tab)' to text |
| https://support.lastpass.com/ | Support Center | new tab | Add '(opens in new tab)' to text |
| https://community.lastpass.com/ | Community forum | new tab | Add '(opens in new tab)' to text |
| https://status.lastpass.com/ | Service status | new tab | Add '(opens in new tab)' to text |
| https://support.lastpass.com/s/contact-u… | Contact support | new tab | Add '(opens in new tab)' to text |
| https://play.google.com/store/apps/detai… | Google Play download | new tab | Add '(opens in new tab)' to text |
| https://apps.apple.com/us/app/lastpass-p… | App Store download | new tab | Add '(opens in new tab)' to text |
| https://compliance.lastpass.com/ | Compliance | new tab | Add '(opens in new tab)' to text |
| https://partner.lastpass.com/login | Partner login | new tab | Add '(opens in new tab)' to text |
| https://lastpass.com/misc_download2.php | Download | new tab | Add '(opens in new tab)' to text |
| https://www.facebook.com/LastPass | icon_button_sm-facebook-negati… | new tab | Add '(opens in new tab)' to text |
| https://x.com/LastPass | icon_button_sm-twitter-negativ… | new tab | Add '(opens in new tab)' to text |
| https://www.instagram.com/lastpassoffici… | icon_button_sm-instagram-negat… | new tab | Add '(opens in new tab)' to text |
| https://www.youtube.com/c/LastPass | icon_button_sm-youtube-negativ… | new tab | Add '(opens in new tab)' to text |
| https://www.linkedin.com/companies/lastp… | icon_button_sm-linkedin-negati… | new tab | Add '(opens in new tab)' to text |
| https://www.reddit.com/r/LastPassOfficia… | icon_button_sm-reddit-negative… | new tab | Add '(opens in new tab)' to text |
| <button> | (empty) | empty | Add button text or aria-label |
| <button> | (empty) | empty | Add button text or aria-label |
Links without text are announced as raw URLs by screen readers.
google.com
Links with no accessible text (empty <a></a>, image-only no alt, icon-only no aria-label) are unidentifiable to screen readers.
Source: WCAG 2.1 SC 2.4.4
Generic link text like 'click here' doesn't describe the destination.
/lp/infosec-26 ("Learn more"); /solutions/secure-access ("Learn more"); /pricing/lastpass-premium-vs-free ("Learn more")
Generic anchor text ('click here', 'read more', 'learn more') tells screen readers and search engines nothing about the destination.
Learn more ▾ ▴
Out-of-context lists of links read by AT (one navigation pattern) become useless when every link says 'click here'. Use the destination's title or topic as anchor text. Doubles as SEO win — Google passes anchor-text relevance to the destination.
Source: WCAG 2.4.4 / Google Search Central
Image-only links need alt text on the image (or aria-label on the link) so screen readers can announce them.
a[href="https://compliance.lastpass.com/"]; a[href="/security"]; a[href="/university"]; a[href="/contact-sales"]; a.nav-heading-link (#196 on page); a[href="/resources/business-demo"]; a[href="/contact-sales"]; a[href="/partner/contact-partner-team"]; a[href="https://compliance.lastpass.com/"]; a[href="/security"] (+10 more)
Image-only links with no alt are unidentifiable to screen-reader users — link's destination is invisible.
Source: WCAG 2.1 SC 2.4.4
Add '(opens in new tab)' to link text or aria-label.
https://aws.amazon.com/marketplace/pp/prodview-kb2pfb4g3m6pc; https://www.g2.com/products/lastpass/reviews/lastpass-review-6796195; https://www.g2.com/products/lastpass/reviews/lastpass-review-6815825; https://www.lastpass.com/security/zero-knowledge-security; https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass…; https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass…; https://support.lastpass.com/; https://community.lastpass.com/; https://status.lastpass.com/; https://support.lastpass.com/s/contact-us (+11 more)
Links with target="_blank" without rel="noopener" leak the originating page's window context — security and UX issue.
Learn more ▾ ▴
Without rel="noopener", the new tab can navigate the original tab via window.opener (tab-nabbing attack). Modern browsers default to noopener for target=_blank but only since recent versions. Always set rel="noopener noreferrer" explicitly.
Source: MDN target / OWASP
Icon-only buttons need an aria-label so screen readers can announce them.
button.try-modal-close-button (#995 on page); button.lp-button (#1932 on page)
Buttons with no accessible text (icon-only, no aria-label) can't be activated by voice control or understood by screen readers.
Source: WCAG 2.1 SC 4.1.2
FFavicon & BrandingAction2 icon(s) detectedFIX
DWeb ManifestActionNot foundFIX
No web manifest found.
DDark Mode SupportActionNo dark mode signalsFIX
Detection limited to meta tags and inline styles.
DPrint StylesheetActionNo print stylesFIX
C404 Error PageActionHTTP 404, custom pageREVIEW
CColor Contrast (Screenshot)Action20 text elements analyzed, 20 fail WCAG AAREVIEW
Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.
5 contrast failures on background images/gradients
These failures are invisible to CSS-based accessibility tools like Lighthouse. The text may be fine on a solid background, but fails when rendered over an image or gradient.
Show all checked elements (20)
| Element | Ratio | Required | FG | BG | Result |
|---|---|---|---|---|---|
| h1 Get the power to | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Why LastPass? We mak… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Password management … | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Secure your business… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Work better while pr… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Keep your business r… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Create secure logins… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Access all your acco… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Trusted by companies… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Choose a plan that w… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 LastPass is ever evo… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Frequently asked que… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Password management … | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h2 Wait—get 10% off b… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h3 Protect your SaaS fo… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h3 Learn how LastPass h… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h3 Easy access from any… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h3 Affordable plans & p… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h3 Secure password vaul… | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
| h3 All-in-one solution | 1.91:1 | 3.0:1 | #000000 | #373D44 | Fail |
Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.
CLighthouse Accessibility AuditsActionScore 75/100 — 8 failing, 23 passedREVIEW
Accessibility
These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.
ARIA
Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. Learn how to match ARIA attributes to their roles.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
mobilemenutoggleopenff9dce33svg div.nav-main > div.nav-mobile-top-nav-wrap > button.mobile-menu-toggle > img |
When a tooltip element doesn't have an accessible name, screen readers announce it with a generic name, making it unusable for users who rely on screen readers. Learn how to name `tooltip` elements.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip |
These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.
Names and labels
Informative elements should aim for short, descriptive alternate text. Decorative elements can be ignored with an empty alt attribute. Learn more about the `alt` attribute.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
section.trust-section > section.statistic-cards > div.statistic-card > img |
div.footer-row > div.footer-column > ul.footer-section > img |
Screen reader users rely on frame titles to describe the contents of frames. Learn more about frame titles.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
body > iframe#TRUSTARC body > iframe#TRUSTARC |
body > iframe#DRIFT body > iframe#DRIFT |
body > iframe#GETFEEDBACK body > iframe#GETFEEDBACK |
Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. Learn how to make links accessible.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
div > div.lp-headline > p.x-large > a div > div.lp-headline > p.x-large > a |
These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.
Navigation
Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. Learn more about heading order.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
Protect your SaaS for a safer cyber world. Visit our booth to put an end to unc… div.midpage-promo-banner > div.midpage-promo-banner-col > div.midpage-promo-banner-col2-col > h3.midpage-promo-banner-heading |
div.lp-product-attributes-wrapper > section.lp-intro > div.lp-intro__copy > h4 div.lp-product-attributes-wrapper > section.lp-intro > div.lp-intro__copy > h4 |
Try it for free, no credit card required. div.pricingCards__container > section.lp-intro > div.lp-intro__copy > h4 |
Blog div.callout-card > div.callout-card__content > div.callout-card__body > h4 |
How can I access LastPass? div.lp-faq-wrap > div.lp-faq > div.lp-faq__item > h4.lp-faq__header |
PRODUCTS div.footer-wrapper > div.footer-row > div.footer-column > h5.footer-menu-heading |
These are opportunities to improve keyboard navigation in your application.
Tables and lists
Screen readers have a specific way of announcing lists. Ensuring proper list structure aids screen reader output. Learn more about proper list structure.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
Download div.footer-wrapper > div.footer-row > div.footer-column > ul.footer-section |
icon_button_sm-facebook-negative-svg div.footer-wrapper > div.footer-row > div.footer-column > ul.footer-section |
These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.
Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
Try Free nav.nav > div.nav-main > div.nav-mobile-top-nav-wrap > a.lp-button |
A+Landmark Structure4 landmarksPASS
AAlt Text Quality2 of 117 images have issuesPASS
| Issue | Count |
|---|---|
| generic | 2 image(s) |