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https://livechat.com

Infrastructure

· 9 checks — DNS, redirects, IPv6, crawlability, URL variants, and domain intelligence rolled into one auditable list.
SCORE
94
GRADE
A
FIX
0
REVIEW
2
PASS
7
INFO
0
Probed from New York, United Stated
301 Moved Permanently
Checks
9
7 PASS 2 REVIEW
B
URL Variants
www/non-www, trailing slash, HTTP→HTTPS
REVIEW
www/non-www, trailing slash, HTTP→HTTPS
Critical::
Both www and non-www versions serve content
Got: Both variants return 200 Expected: One variant 301-redirects to the other
Info::
HTTP correctly 301-redirects to HTTPS

www / non-www

200https://www.livechat.com/
200https://livechat.com/

Inconsistent — duplicate content risk

HTTP → HTTPS

301http://livechat.com/ https://www.livechat.com/

Consistent

B
TLS Certificate Expiry & Recommendations
31 days until leaf cert expires — 3 issues to address
REVIEW

Certificate validity

31
days left
0d 30d 60d 90d+

Recommended actions

  • Enable HSTS: Strict-Transport-Security: max-age=31536000; includeSubDomains
  • Enable DNSSEC on your domain for DNS spoofing protection
  • Enable OCSP stapling on your TLS server to remove a CA roundtrip and protect user privacy
A+
DNS Records
2 A records, 7 ms lookup
PASS
2 A records, 7 ms lookup
Info::
Resolves to 2 IPv4 address(es)
Got: 104.18.23.114, 104.18.22.114
Info::
Has 2 IPv6 (AAAA) record(s)
Got: 2606:4700::6812:1772, 2606:4700::6812:1672
Info::
2 nameserver(s) configured
Got: ruth.ns.cloudflare.com, vin.ns.cloudflare.com
Info::
5 mail exchanger(s) configured
Info::
CAA records not checked
CAA record lookup requires a specialized DNS resolver. This check will be available in a future update.
Info::
SPF record present in TXT
Info::
DNS resolution time: 7 ms
Got: 7 ms
A104.18.23.114, 104.18.22.114
AAAA2606:4700::6812:1772, 2606:4700::6812:1672
CNAME
NSruth.ns.cloudflare.com, vin.ns.cloudflare.com
MX
10 aspmx.l.google.com
20 alt1.aspmx.l.google.com
20 alt2.aspmx.l.google.com
30 aspmx2.googlemail.com
30 aspmx3.googlemail.com
TXT
anthropic-domain-verification-zc9snk=Wu5ptfQyg59qj71ujCsIltibB
apple-domain-verification=aIlJOQpQsSIVIi0b-IOQzW8VgYeQplx1ouO3r5nSl_c
atlassian-domain-verification=TvDZaauVFBJNyDKU15Emmuyx1Qa2JCg4QQKdQMcwiPBGXom2hn...
google-site-verification=39EfCPf2FKoViY1IdKpOZt6-jKPs8wsc0YxBlBGrPe4
google-site-verification=CQ3j2wSTrtSVHJOj80xDbqKasef7gx74RkxH5aWSEkc
miro-verification=b2aa64b100df06b3ffc42e4e321dcf1b1094e140
SPF v=spf1 include:_spf.google.com include:spf.autopilothq.com include:sendgrid.net ...
CAALookup not available with standard resolver
Resolved in 7 ms

CAA record lookup requires a specialized DNS resolver. This check will be available in a future update.

Why this matters

Informational: CAA (Certification Authority Authorization) records weren't checked in this scan.

A
Redirect Chain
1 redirect(s), 110 ms total
PASS
1 redirect(s), 110 ms total
Info::
Single redirect
Got: https://livechat.com → https://www.livechat.com/ (301)
Info::
WWW normalization redirect

https://livechat.com

57 ms · HTTP/1.1

301

https://www.livechat.com/

53 ms · HTTP/1.1 FINAL

#URLStatusTimeProtocolServer
1https://livechat.com30157 msHTTP/1.1cloudflare
2https://www.livechat.com/20053 msHTTP/1.1Netlify

See the visual redirect chain in the HTTP Probe tab →

A+
IPv6 Readiness
IPv6 reachable (2 ms)
PASS
IPv6 reachable (2 ms)
Info::
IPv6 is configured and reachable at 2606:4700::6812:1772, 2606:4700::6812:1672
Got: 2 ms connect
IPv6 Ready
AAAA Records 2606:4700::6812:1772, 2606:4700::6812:1672 Connection Reachable (2 ms)
A+
Crawlability
robots.txt present, sitemap with 10 URLs
PASS
robots.txt present, sitemap with 10 URLs
Info::
robots.txt is present
Got: 1070 bytes
Info::
sitemap.xml is present
Info::
sitemap.xml is valid XML
Info::
sitemap.xml contains 10 entries
Info::
Sitemap index with 10 child sitemaps
Info::
robots.txt references sitemap
robots.txt 200 OK
Size 1070 B Sitemaps referenced 1 User-agents *, mauibot Blocking No — crawling allowed
User-agent: *
Disallow: /wordpress/wp-admin/
Allow: /wordpress/wp-admin/admin-ajax.php
Disallow: /marketplace/search
Disallow: /marketplace/search/
Disallow: /community/auth/
Disallow: /community/assets/browser-update*.js
Disallow: /community/users/
Disallow: /community/u/
Disallow: /community/my/
Disallow: /community/badges/
Disallow: /community/search
Disallow: /community/search/
Disallow: /community/tags
Disallow: /community/tags/
Disallow: /community/email/
Disallow: /community/session
Disallow: /community/session/
Disallow: /community/admin
Disallow: /community/admin/
Disallow: /community/user-api-key
Disallow: /community/user-api-key/
Disallow: /community/*?api_key*
Disallow: /community/*?*api_key*
Disallow: /community/groups
Disallow: /community/groups/
Disallow: /community/t/*/*.rss
Disallow: /community/tags/*.rss
Disallow: /community/c/*.rss
Disallow: /wix/*
Disallow: /resources/*
Disallow: /download/*
Disallow: /uploads/*
Disallow: /livechat-resources/*


User-agent: mauibot
Disallow: /community/


Sitemap: https://www.livechat.com/sitemap.xml

A+
Domain Intelligence
livechat.com — via GoDaddy.com, LLC, 27 years, 6 months old
PASS
livechat.com — via GoDaddy.com, LLC, 27 years, 6 months old
Info::
Domain registered until Feb 22, 2029 (2 years, 10 months remaining)
Info::
DNSSEC is not enabled
DNSSEC protects against DNS spoofing attacks. While not required, enabling DNSSEC adds an additional layer of security. Contact your DNS provider to enable it.
Info::
Registrar: GoDaddy.com, LLC
Warning::
Registrar lock is NOT enabled
The domain can be transferred without an unlock step. Enable registrar lock (clientTransferProhibited) in your registrar's control panel to protect against unauthorized or accidental transfers.
Domain expiry

982 days

February 22, 2029

SSL certificate

31 days

Issued by Google Trust Services

Domain age

27 years, 6 months

Registered February 22, 1999

DNSSEC

Not enabled

Protects against DNS spoofing

Hosting

Unknown

2606:4700::6812:1772

Registrar

GoDaddy.com, LLC

Unlocked 2 NS records
Expiry timeline
Today
+1 year
Domain expiry SSL expiry Danger zone (≤30 days)
Recommended actions
  • Enable DNSSEC to protect visitors from DNS spoofing
  • Enable registrar lock (clientTransferProhibited) to block unauthorized domain transfers
Registrar GoDaddy.com, LLC
Created February 22, 1999 (27 years, 6 months ago)
Expires February 22, 2029 (2 years, 10 months)
Last Updated June 28, 2023
Name Servers ruth.ns.cloudflare.com, vin.ns.cloudflare.com
DNSSEC Not enabled
Hosting
IP Address 2606:4700::6812:1772
Data source: rdap (0.0s)

DNSSEC protects against DNS spoofing attacks. While not required, enabling DNSSEC adds an additional layer of security. Contact your DNS provider to enable it.

Why this matters

Without DNSSEC, an attacker who can poison your DNS can hijack your domain — and SSL certs alone don't stop them.

Learn more

DNSSEC adds cryptographic signatures to DNS records, preventing forged responses from poisoning resolver caches. Without it, an attacker who controls the network path can redirect your domain to a malicious server before any HTTPS handshake happens. Most modern registrars (Cloudflare, Google Domains, Route 53) enable it with one toggle.

Source: ICANN / RFC 4033

The domain can be transferred without an unlock step. Enable registrar lock (clientTransferProhibited) in your registrar's control panel to protect against unauthorized or accidental transfers.

Why this matters

Without registrar lock, an attacker who phishes your registrar credentials can transfer the domain in minutes — total brand hijack.

Learn more

Registrar lock (clientTransferProhibited, clientUpdateProhibited, clientDeleteProhibited) requires extra verification before any transfer/update/delete. Every major registrar offers it free. Combined with 2FA on your registrar account, it's the strongest defense against domain hijacking.

Source: ICANN / domain-security best practice

A+
HTTP Probe Timing
Total 57 ms — DNS, TCP, TLS, TTFB, content transfer breakdown
PASS
DNS Lookup DNS Lookup — time to resolve the domain name to an IP address.
6 ms
TCP Connect TCP Connect — time to establish a TCP connection to the server.
2 ms
TLS Handshake TLS Handshake — time to complete the HTTPS encryption handshake.
9 ms
Time to First Byte Time to First Byte — how long the server takes to respond with the first byte of data.
57 ms
Total Time Total request time from DNS lookup through full response.
58 ms

Connection waterfall

DNS Lookup 6 ms TCP Connect 2 ms TLS Handshake 9 ms Server Processing 40 ms Content Transfer 0 ms
A
CDN & Delivery
Cloudflare (DYNAMIC)
PASS
Cloudflare (DYNAMIC)
Info::
Site is served via Cloudflare CDN (edge: EWR)
Got: cf-ray: 9eff3b193d1ccdf0-EWR
Info::
CDN cache status: DYNAMIC
CDN Detected: Cloudflare
Provider Cloudflare Cache Status DYNAMIC Evidence cf-ray: 9eff3b193d1ccdf0-EWR
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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