Infrastructure
· 9 checks — DNS, redirects, IPv6, crawlability, URL variants, and domain intelligence rolled into one auditable list.CIPv6 ReadinessActionNo IPv6 supportREVIEW
IPv6 support is increasingly important for global accessibility. About 40% of internet users have IPv6 connectivity.
No AAAA records — same impact as 'no IPv6 (AAAA) records'; IPv6-preferring clients pay extra latency falling back to IPv4.
Source: Google IPv6 stats
BURL Variantswww/non-www, trailing slash, HTTP→HTTPSREVIEW
www / non-www
Inconsistent — duplicate content risk
HTTP → HTTPS
Consistent
BTLS Certificate Expiry & Recommendations61 days until leaf cert expires — 3 issues to addressREVIEW
Certificate validity
Recommended actions
- Enable HSTS: Strict-Transport-Security: max-age=31536000; includeSubDomains
- Enable DNSSEC on your domain for DNS spoofing protection
- Enable OCSP stapling on your TLS server to remove a CA roundtrip and protect user privacy
A+DNS Records4 A records, 75 ms lookupPASS
| A | 3.162.38.12, 3.162.38.116, 3.162.38.7, 3.162.38.129 |
| AAAA | — |
| CNAME | — |
| NS | ns-471.awsdns-58.com, ns-1110.awsdns-10.org, ns-1677.awsdns-17.co.uk, ns-823.awsdns-38.net |
| MX | 1 aspmx.l.google.com 5 alt1.aspmx.l.google.com 5 alt2.aspmx.l.google.com 10 aspmx3.googlemail.com 10 aspmx2.googlemail.com |
| TXT | kjy16gczcr4vbkzr15g6j3w5wsycm8xb SPF v=spf1 include:helpscoutemail.com include:_spf.google.com include:servers.mcsv.n... detectify-verification=d03dee38aabc09e9209216de6c1b3c7a x9r8b4m24ypp60mth5j3gwwrg2pjc4fm hubspot-developer-verification=NGZhY2UzMDEtZTZiOC00ODEzLTk3MTMtN2I3NmU2NTdlZmM5 yahoo-verification-key=uJvVoQJKm2anCy51FrPqzWcAXUB9WEfJ1gpj6QiJw90= google-site-verification=0aRnXx7VvxMujLBvlzUtHHbqmCVFL_-NCGm3yq_hgsw google-site-verification=kEoA8vKVdr-SbLleIusp3ZWmptFnkpcDGTiWR_JAYZE google-site-verification=7rftRKvhMtsjecKJpaUOudw791ovg5VspsFBIb3ze6Q google-site-verification=W_SB7gGr3N5gurqigSUE7o4OaB-_Zr-xwJQ5kYvShc8 MS=ms10945876 status-page-domain-verification=mldc670fsjnb |
| CAA | Lookup not available with standard resolver |
CAA record lookup requires a specialized DNS resolver. This check will be available in a future update.
Informational: CAA (Certification Authority Authorization) records weren't checked in this scan.
ARedirect Chain1 redirect(s), 198 ms totalPASS
https://helpscout.com
58 ms · HTTP/1.1
https://www.helpscout.com/
140 ms · HTTP/1.1 FINAL
| # | URL | Status | Time | Protocol | Server |
|---|---|---|---|---|---|
| 1 | https://helpscout.com | 301 | 58 ms | HTTP/1.1 | AmazonS3 |
| 2 | https://www.helpscout.com/ | 200 | 140 ms | HTTP/1.1 | Vercel |
See the visual redirect chain in the HTTP Probe tab →
A+Crawlabilityrobots.txt present, sitemap with 1 URLsPASS
User-agent: *
Allow: /
Sitemap: https://www.helpscout.com/sitemap.xml
Host: https://www.helpscout.com
A+Domain Intelligencehelpscout.com — via Amazon Registrar, Inc., 16 years, 11 months old, hosted on AWSPASS
65 days
August 19, 2026
61 days
Issued by Amazon
16 years, 11 months
Registered August 19, 2009
Not enabled
Protects against DNS spoofing
AWS
ASN AS16509
3.162.38.12
Amazon Registrar, Inc.
Expiry timeline
Recommended actions
- Renew the domain or enable auto-renewal to prevent accidental expiry
- Enable DNSSEC to protect visitors from DNS spoofing
- Enable registrar lock (clientTransferProhibited) to block unauthorized domain transfers
DNSSEC protects against DNS spoofing attacks. While not required, enabling DNSSEC adds an additional layer of security. Contact your DNS provider to enable it.
Without DNSSEC, an attacker who can poison your DNS can hijack your domain — and SSL certs alone don't stop them.
Learn more ▾ ▴
DNSSEC adds cryptographic signatures to DNS records, preventing forged responses from poisoning resolver caches. Without it, an attacker who controls the network path can redirect your domain to a malicious server before any HTTPS handshake happens. Most modern registrars (Cloudflare, Google Domains, Route 53) enable it with one toggle.
Source: ICANN / RFC 4033
The domain can be transferred without an unlock step. Enable registrar lock (clientTransferProhibited) in your registrar's control panel to protect against unauthorized or accidental transfers.
Without registrar lock, an attacker who phishes your registrar credentials can transfer the domain in minutes — total brand hijack.
Learn more ▾ ▴
Registrar lock (clientTransferProhibited, clientUpdateProhibited, clientDeleteProhibited) requires extra verification before any transfer/update/delete. Every major registrar offers it free. Combined with 2FA on your registrar account, it's the strongest defense against domain hijacking.
Source: ICANN / domain-security best practice