Lighthouse Mobile

· 0 checks — Mobile Lighthouse audit -- Performance, Accessibility, Best Practices, and SEO category breakdown.

SCORE

GRADE

FIX

REVIEW

PASS

INFO

Detailed Report

Audit breakdown by category with detailed findings.

Performance

Insights

Remove large, duplicate JavaScript modules from bundles to reduce unnecessary bytes consumed by network activity.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Polyfills and transforms enable older browsers to use new JavaScript features. However, many aren't necessary for modern browsers. Consider modifying your JavaScript build process to not transpile Baseline features, unless you know you must support older browsers. Learn why most sites can deploy ES6+ code without transpiling

Why this matters

Performance issues directly impact user engagement and conversion rates.

3rd party code can significantly impact load performance. Reduce and defer loading of 3rd party code to prioritize your page's content.

Why this matters

Performance issues directly impact user engagement and conversion rates.

A long cache lifetime can speed up repeat visits to your page. Learn more about caching.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Request	Cache TTL	Transfer Size
scripts.clarity.ms/0.8.59-beta/clarity.js	86400.0 s	26.2 KiB
/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK...	540346.0 s	86.6 KiB
lacity.gov/akam/13/94773e8	21600.0 s	9.5 KiB
kit.fontawesome.com/3c250630dd.js	60.0 s	5.8 KiB
s.go-mpulse.net/boomerang/MR2RP-F5GNA-VG9ZV-SL676-2ENHG	604800.0 s	56.7 KiB
lacity.gov/sites/g/files/wph2451/themes/site/logo.svg	928117.0 s	57.3 KiB
/sites/g/files/wph2451/files/css/css_UkdMANXbrPQ2ea0wec21...	540298.0 s	37.2 KiB
app-script.monsido.com/v2/monsido-script.js	300.0 s	3.7 KiB
heatmaps.monsido.com/v1/heatmaps.js	300.0 s	3.3 KiB
lacity.gov/sites/g/files/wph2451/themes/site/images/lacity_logo_blue_small.svg	928794.0 s	30.2 KiB
/sites/g/files/wph2451/files/js/js_15XKkXS8gblvijA0o_8Fwj...	540345.0 s	13.0 KiB
/sites/g/files/wph2451/files/css/css_lUANsMNThjj2uH-Il6Pb...	540298.0 s	10.9 KiB
cdn.userway.org/widget.js	3600.0 s	1.6 KiB
/sites/g/files/wph2451/files/css/css_nivB82e_o19qxOPuZY90...	540298.0 s	9.2 KiB
/sites/g/files/wph2451/files/js/js_MQ6dnMvAS--juiSDHbf2Ne...	540299.0 s	7.8 KiB
/sites/g/files/wph2451/files/css/css_Wt3sRJ6c0V767YjnTLWS...	540298.0 s	5.3 KiB
cdn.userway.org/styles/2026-04-14-10-40-20/widget_base.css?v=1776163220800	864000.0 s	5.4 KiB
cdn.userway.org/frontend/stylesheets/flags.css?v=1776163220800	864000.0 s	3.0 KiB
cdn.userway.org/frontend/javascripts/languages.js?v=1776163220800	864000.0 s	2.3 KiB
/modules/contrib/ckeditor_accordion/js/accordion.frontend...	540344.0 s	1.9 KiB
/sites/g/files/wph2451/files/js/js_l4WHFyMviTAf2LylvVIb2u...	540299.0 s	1.7 KiB
lacity.gov/modules/contrib/google_tag/js/gtag.js?td8fza	540344.0 s	1008 B
lacity.gov/sites/g/files/wph2451/themes/site/images/language-white.svg	928794.0 s	1.1 KiB
lacity.gov/modules/contrib/google_tag/js/gtm.js?td8fza	540344.0 s	933 B
/sites/g/files/wph2451/files/css/css_iMBE_XQWVNdQbqEANtek...	540298.0 s	696 B
/sites/g/files/wph2451/files/js/js_b5u3KLeIESZrfNpUGRUUv7...	540300.0 s	623 B
cdn.userway.org/styles/2026-04-14-10-40-20/widget_base.css?v=1776163220800	864000.0 s	0 B
cdn.userway.org/frontend/stylesheets/flags.css?v=1776163220800	864000.0 s	0 B
cdn.userway.org/frontend/stylesheets/flags.css?v=1776163220800	864000.0 s	0 B

Layout shifts occur when elements move absent any user interaction. Investigate the causes of layout shifts, such as elements being added, removed, or their fonts changing as the page loads.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:node label:Element subItemsHeading:map[key:extra] valueType:node] map[granularity:0.001 key:score label:Layout shift score subItemsHeading:map[key:cause valueType:text] valueType:numeric]]

items: [map[node:map[type:text value:Total] score:0.30130799999999996] map[node:map[boundingRect:map[bottom:2296 height:2169 left:0 right:412 top:127 width:412] lhId:page-6-DIV nodeLabel:Home Request City Services Request City Services Trash pickup, graffiti remov… path:1,HTML,1,BODY,8,DIV,0,DIV,0,DIV,3,DIV selector:div.dialog-off-canvas-main-canvas > div#page-wrapper > div#page > div#main-wrapper snippet:<div id="main-wrapper" class="layout-main-wrapper clearfix"> type:node] score:0.296214 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:127 height:80 left:12 right:262 top:47 width:250] lhId:page-0-IMG nodeLabel:Home path:1,HTML,1,BODY,8,DIV,0,DIV,0,DIV,0,HEADER,1,NAV,0,DIV,0,DIV,0,DIV,0,A,0,IMG selector:div.site-branding > div.site-logo > a > img.img-fluid snippet:<img src="/sites/g/files/wph2451/themes/site/logo.svg" alt="Home" class="img-fluid" data-uw-rm-alt-original="Home" role="img" data-uw-rm-alt="ALT"> type:node]]] type:subitems]] map[node:map[boundingRect:map[bottom:0 height:0 left:0 right:0 top:0 width:0] lhId:page-1-SPAN nodeLabel:TRANSLATE path:1,HTML,1,BODY,8,DIV,0,DIV,0,DIV,0,HEADER,1,NAV,0,DIV,1,SECTION,1,DIV,0,DIV,2,UL,6,LI,0,SPAN selector:div.content > ul#superfish-main > li#main-menu-link-contentf1610545-b422-442c-bee9-daa672a2437f > span.translate-icon snippet:<span class="translate-icon translate text-off sf-depth-1 nolink" data-bs-toggle="modal" data-bs-placement="bottom" tabindex="0" data-bs-original-title="Translate " data-bs-target="#googleTranslate" role="button" aria-pressed="false"> type:node] score:0.004994 subItems:map[items:[map[cause:Web font extra:map[type:url value:https://fonts.gstatic.com/s/opensans/v44/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-mu0SC55I.woff2]]] type:subitems]] map[node:map[boundingRect:map[bottom:107 height:39 left:301 right:412 top:67 width:111] lhId:page-7-SECTION nodeLabel:Search path:1,HTML,1,BODY,8,DIV,0,DIV,0,DIV,0,HEADER,1,NAV,0,DIV,1,SECTION selector:header#header > nav#navbar-main > div.container-fluid > section.d-flex snippet:<section class="d-flex d-xl-block region region-primary-menu"> type:node] score:0.0001 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:127 height:80 left:12 right:262 top:47 width:250] lhId:page-0-IMG nodeLabel:Home path:1,HTML,1,BODY,8,DIV,0,DIV,0,DIV,0,HEADER,1,NAV,0,DIV,0,DIV,0,DIV,0,A,0,IMG selector:div.site-branding > div.site-logo > a > img.img-fluid snippet:<img src="/sites/g/files/wph2451/themes/site/logo.svg" alt="Home" class="img-fluid" data-uw-rm-alt-original="Home" role="img" data-uw-rm-alt="ALT"> type:node]] map[cause:Web font extra:map[type:url value:https://ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-1.woff2]] map[cause:Web font extra:map[type:url value:https://ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-0.woff2]] map[cause:Web font extra:map[type:url value:https://ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-regular-400-12.woff2]] map[cause:Web font extra:map[type:url value:https://ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-brands-400-0.woff2]] map[cause:Web font extra:map[type:url value:https://ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-12.woff2]] map[cause:Web font extra:map[type:url value:https://ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-brands-400-1.woff2]]] type:subitems]]]

Consider setting font-display to swap or optional to ensure text is consistently visible. swap can be further optimized to mitigate layout shifts with font metric overrides.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URL	Est Savings
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-regular-400-12.woff2	30 ms
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-3.woff2	30 ms
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-brands-400-0.woff2	25 ms
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-12.woff2	25 ms
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-1.woff2	20 ms
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-solid-900-0.woff2	15 ms
ka-p.fontawesome.com/releases/v6.7.2/webfonts/pro-fa-brands-400-1.woff2	15 ms

A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about forced reflows and possible mitigations.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:source label:Top function call valueType:source-location] map[granularity:1 key:reflowTime label:Total reflow time valueType:ms]]

items: [map[reflowTime:32.795 source:map[column:156 line:40 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]]]

headings: [map[key:source label:Source valueType:source-location] map[granularity:1 key:reflowTime label:Total reflow time valueType:ms]]

items: [map[reflowTime:73.178 source:map[type:text value:[unattributed]]] map[reflowTime:0.627 source:map[column:6773 line:1 type:source-location url:https://lacity.gov/akam/13/94773e8 urlProvider:network]] map[reflowTime:0.236 source:map[column:2459 line:90 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:0.466 source:map[column:120 line:95 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:1.427 source:map[column:1292 line:22 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_15XKkXS8gblvijA0o_8FwjLlLoEafdsDxx5ojcc0qW0.js?scope=footer&delta=2&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:25.004 source:map[column:49615 line:5 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:2.939 source:map[column:50335 line:5 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:0.525 source:map[column:50393 line:5 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:0.591 source:map[column:50457 line:5 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:0.302 source:map[column:49637 line:5 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:0.731 source:map[column:51395 line:5 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK-WdBj8eulYLbkh-8PbxIw.js?scope=footer&delta=0&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]] map[reflowTime:0.574 source:map[column:7581 line:17 type:source-location url:https://lacity.gov/sites/g/files/wph2451/files/js/js_MQ6dnMvAS--juiSDHbf2NeQ4yu2LRWOfXwHSj_00yH0.js?scope=footer&delta=6&language=en&theme=lacity&include=eJx1UdFugzAM_KEUVO0n9r4PQCYx1KuJMztZy75-QAGxqnux7s6WfGdD7JE7skv9jiofTP7qYNdahp_xyEWyZYV00HqWFvhkeWSK_bEh0jM203g0howOvgoolaEB79GMWmLKY10M9QajW5atKx_YM5gxWV45C4QVJuGxI-aNqgxkuDKFbkU3bJPbXTctqJI8W_ZXDJRFZ1-igSTWO6o6lZgxBjcJWActCbjKNOApUNe5LST0dT-VZ17BJ9z_ioNj8HNuLyXmkjb6MLUxhrfz2RfLss8PEo2C7NSm8-iEnM1fq5daIdgc6SgtV7OSUJe37OiV1lzkG5XmxPll3wZgNq-I8XV_RlZa-6-bxChPh_0FpoP4bg urlProvider:network]]]

Optimize LCP by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loading

Why this matters

Performance issues directly impact user engagement and conversion rates.

lhId: page-0-IMG

nodeLabel: Home

path: 1,HTML,1,BODY,8,DIV,0,DIV,0,DIV,0,HEADER,1,NAV,0,DIV,0,DIV,0,DIV,0,A,0,IMG

selector: div.site-branding > div.site-logo > a > img.img-fluid

snippet: <img src="/sites/g/files/wph2451/themes/site/logo.svg" alt="Home" class="img-fluid" data-uw-rm-alt-original="Home" role="img" data-uw-rm-alt="ALT">

Avoid chaining critical requests by reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.

Why this matters

Performance issues directly impact user engagement and conversion rates.

description: [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints help the browser establish a connection earlier in the page load, saving time when the first request for that origin is made. The following are the origins that the page preconnected to.

title: Preconnected origins

value: no origins were preconnected

description: Add [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints to your most important origins, but try to use no more than 4.

title: Preconnect candidates

Requests are blocking the page's initial render, which may delay LCP. Deferring or inlining can move these network requests out of the critical path.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URL	Transfer Size	Duration
lacity.gov/modules/contrib/google_tag/js/gtm.js?td8fza	933 B
/sites/g/files/wph2451/files/js/js_b5u3KLeIESZrfNpUGRUUv7...	623 B
lacity.gov/modules/contrib/google_tag/js/gtag.js?td8fza	1008 B
/sites/g/files/wph2451/files/css/css_nivB82e_o19qxOPuZY90...	9.2 KiB
/sites/g/files/wph2451/files/css/css_lUANsMNThjj2uH-Il6Pb...	10.9 KiB
/sites/g/files/wph2451/files/css/css_UkdMANXbrPQ2ea0wec21...	37.2 KiB	781 ms
/sites/g/files/wph2451/files/css/css_Wt3sRJ6c0V767YjnTLWS...	5.3 KiB
/css2?family=Open+Sans:ital,wght@0,300;0,400;0,500;0,600;...	3.0 KiB	759 ms

These insights are also available in the Chrome DevTools Performance Panel - record a trace to view more detailed information.

These are the largest layout shifts observed on the page. Each table item represents a single layout shift, and shows the element that shifted the most. Below each item are possible root causes that led to the layout shift. Some of these layout shifts may not be included in the CLS metric value due to windowing. Learn how to improve CLS

Why this matters

Performance issues directly impact user engagement and conversion rates.

Element	Layout shift score
Home Request City Services Request City Services Trash pickup, graffiti remov… `div.dialog-off-canvas-main-canvas > div#page-wrapper > div#page > div#main-wrapper`	0.296
TRANSLATE `div.content > ul#superfish-main > li#main-menu-link-contentf1610545-b422-442c-bee9-daa672a2437f > span.translate-icon`	0.005
Search `header#header > nav#navbar-main > div.container-fluid > section.d-flex`	0.000

Time to Interactive is the amount of time it takes for the page to become fully interactive. Learn more about the Time to Interactive metric.

Why this matters

Performance issues directly impact user engagement and conversion rates.

TTI

The maximum potential First Input Delay that your users could experience is the duration of the longest task. Learn more about the Maximum Potential First Input Delay metric.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Diagnostics

Reduce unused rules from stylesheets and defer CSS not used for above-the-fold content to decrease bytes consumed by network activity. Learn how to reduce unused CSS.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 240 ms 148.5 KiB

URL	Transfer Size	Est Savings
/! Font Awesome Pro 6.7.2 by @fontawesome - https://fontawesome.com * License - https://fontaw…	102.9 KiB	102.3 KiB
/sites/g/files/wph2451/files/css/css_UkdMANXbrPQ2ea0wec21...	36.8 KiB	34.8 KiB
/! Font Awesome Pro 6.7.2 by @fontawesome - https://fontawesome.com * License - https://fontaw…	11.4 KiB	11.4 KiB

Reduce unused JavaScript and defer loading scripts until they are required to decrease bytes consumed by network activity. Learn how to reduce unused JavaScript.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 930 ms 331.0 KiB

URL	Transfer Size	Est Savings
/_/translate_http/_/js/k=translate_http.tr.en_GB.Xf6Qv_ek...	118.2 KiB	92.2 KiB
www.googletagmanager.com/gtm.js?id=GTM-5FFVLR3	133.7 KiB	69.3 KiB
www.googletagmanager.com/gtag/js?id=G-90LZC1HP8P&cx=c&gtm=4e64k1	146.7 KiB	63.6 KiB
/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK...	86.3 KiB	47.9 KiB
s.go-mpulse.net/boomerang/MR2RP-F5GNA-VG9ZV-SL676-2ENHG	56.6 KiB	31.8 KiB
cdn.userway.org/widgetapp/2026-04-14-10-40-20/widget_app_base_1776163220800.js	47.1 KiB	26.2 KiB

Consider reducing the time spent parsing, compiling, and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to reduce Javascript execution time.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URL	Total CPU Time	Script Evaluation	Script Parse
/sites/g/files/wph2451/files/js/js_rdDMmJofzJOENaURdPLcvK...	23.5 s	18.3 s	43 ms
lacity.gov/	4.9 s	12 ms	3.8 ms
Unattributable	830 ms	51 ms	0.0 ms
/remediation/2026-04-14-10-40-20/paid/remediation-tool.js...	404 ms	339 ms	16 ms
/_/translate_http/_/js/k=translate_http.tr.en_GB.Xf6Qv_ek...	338 ms	217 ms	54 ms
www.googletagmanager.com/gtag/js?id=G-90LZC1HP8P&cx=c&gtm=4e64k1	286 ms	228 ms	56 ms
www.googletagmanager.com/gtm.js?id=GTM-5FFVLR3	263 ms	180 ms	53 ms
scripts.clarity.ms/0.8.59-beta/clarity.js	244 ms	213 ms	11 ms
cdn.userway.org/widgetapp/2026-04-14-10-40-20/widget_app_base_1776163220800.js	174 ms	137 ms	22 ms
lacity.gov/akam/13/94773e8	163 ms	149 ms	6.4 ms
kit.fontawesome.com/3c250630dd.js	163 ms	159 ms	2.3 ms
s.go-mpulse.net/boomerang/MR2RP-F5GNA-VG9ZV-SL676-2ENHG	133 ms	94 ms	28 ms
/widgetapp/2026-04-14-10-40-20/remediation/remediation_17...	77 ms	56 ms	6.1 ms

Consider reducing the time spent parsing, compiling and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to minimize main-thread work

Why this matters

Performance issues directly impact user engagement and conversion rates.

Category	Time Spent
Script Evaluation	20.4 s
Style & Layout	6.0 s
Other	3.2 s
Rendering	1.7 s
Script Parsing & Compilation	338 ms
Parse HTML & CSS	117 ms
Garbage Collection	68 ms

Set an explicit width and height on image elements to reduce layout shifts and improve CLS. Learn how to set image dimensions

Why this matters

Performance issues directly impact user engagement and conversion rates.

	URL
Home `div.site-branding > div.site-logo > a > img.img-fluid`	lacity.gov/sites/g/files/wph2451/themes/site/logo.svg

More information about the performance of your application. These numbers don't directly affect the Performance score.

●Document request latency

●Optimize DOM size

●Improve image delivery

●LCP breakdown

●Modern HTTP

●Optimize viewport for mobile

●Minify CSS

●Minify JavaScript

●Avoids enormous network payloads Total size was 1,311 KiB

●User Timing marks and measures 7 user timings

●Avoid long main-thread tasks 16 long tasks found

●Avoid non-composited animations 1 animated element found

●Page didn't prevent back/forward cache restoration

●Network Requests

●Network Round Trip Times 240 ms

●Server Backend Latencies 320 ms

●Tasks

●Diagnostics

●Metrics

●Screenshot Thumbnails

●Final Screenshot

●Script Treemap Data

●Resources Summary

●Avoid multiple page redirects

●Initial server response time was short Root document took 460 ms

○INP breakdown

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

Some ARIA parent roles must contain specific child roles to perform their intended accessibility functions. Learn more about roles and required children elements.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
1 2 3 4 5 6 7 8 9 `div.view-content > div.slick > div#slick-c16266b9fd9 > ul.slick-dots`
1 2 3 `div.paragraph > div.slick > div#slick-37b77a661d4 > ul.slick-dots`

Focusable descendents within an `[aria-hidden="true"]` element prevent those interactive elements from being available to users of assistive technologies like screen readers. Learn how `aria-hidden` affects focusable elements.

Why this matters

Informational: a Permissions-Policy directive showing feature -> allowed origins.

Source: MDN Permissions-Policy

Failing Elements
Search `div.clearfix > p > a.px-3 > span.fa-solid`

Using ARIA attributes in roles where they are prohibited can mean that important information is not communicated to users of assistive technologies. Learn more about prohibited ARIA roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Open this option `div.clearfix > main#content > section.section > a#main-content`

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Best practices

Touch targets with sufficient size and spacing help users who may have difficulty targeting small controls to activate the targets. Learn more about touch targets.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Search `div.content > div.clearfix > p > a.px-3`

These items highlight common accessibility best practices.

○Interactive controls are keyboard focusable

○Interactive elements indicate their purpose and state

○The page has a logical tab order

○Visual order on the page follows DOM order

○User focus is not accidentally trapped in a region

○The user's focus is directed to new content added to the page

○HTML5 landmark elements are used to improve navigation

○Offscreen content is hidden from assistive technology

○Custom controls have associated labels

○Custom controls have ARIA roles

●`[aria-*]` attributes match their roles

●`[aria-hidden="true"]` is not present on the document `<body>`

●`[role]`s have all required `[aria-*]` attributes

●`[role]` values are valid

●`[aria-*]` attributes have valid values

●`[aria-*]` attributes are valid and not misspelled

●Buttons have an accessible name

●Image elements have `[alt]` attributes

●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.

●ARIA attributes are used as specified for the element's role

●Background and foreground colors have a sufficient contrast ratio

●Document has a `<title>` element

●`<html>` element has a `[lang]` attribute

●`<html>` element has a valid value for its `[lang]` attribute

●Links have a discernible name

●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).

●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements

●No element has a `[tabindex]` value greater than 0

●Heading elements appear in a sequentially-descending order

●Skip links are focusable.

●Document has a main landmark.

●Deprecated ARIA roles were not used

●Elements with visible text labels have matching accessible names.

○`[accesskey]` values are unique

○`button`, `link`, and `menuitem` elements have accessible names

○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.

○ARIA input fields have accessible names

○ARIA `meter` elements have accessible names

○ARIA `progressbar` elements have accessible names

○`[role]`s are contained by their required parent element

○Elements with the `role=text` attribute do not have focusable descendents.

○ARIA toggle fields have accessible names

○ARIA `tooltip` elements have accessible names

○ARIA `treeitem` elements have accessible names

○The page contains a heading, skip link, or landmark region

○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.

○Definition list items are wrapped in `<dl>` elements

○ARIA IDs are unique

○No form fields have multiple labels

○`<frame>` or `<iframe>` elements have a title

○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.

○Input buttons have discernible text.

○`<input type="image">` elements have `[alt]` text

○Form elements have associated labels

○Links are distinguishable without relying on color.

○The document does not use `<meta http-equiv="refresh">`

○`<object>` elements have alternate text

○Select elements have associated label elements.

○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.

○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.

○`[lang]` attributes have a valid value

○`<video>` elements contain a `<track>` element with `[kind="captions"]`

○Tables have different content in the summary attribute and `<caption>`.

○All heading elements contain content.

○Uses ARIA roles only on compatible elements

○Image elements do not have `[alt]` attributes that are redundant text.

○Identical links have the same purpose.

○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.

○`<td>` elements in a large `<table>` have one or more table headers.

100

Best Practices

●Uses HTTPS

●Avoids deprecated APIs

●Avoids third-party cookies

●Allows users to paste into input fields

●Avoids requesting the geolocation permission on page load

●Avoids requesting the notification permission on page load

●Displays images with correct aspect ratio

●Serves images with appropriate resolution

●Page has the HTML doctype

●Properly defines charset

●No browser errors logged to the console

●No issues in the `Issues` panel in Chrome Devtools

●Ensure CSP is effective against XSS attacks

●Ensure proper origin isolation with COOP

●Mitigate DOM-based XSS with Trusted Types

●Detected JavaScript libraries

●Page has valid source maps

○Redirects HTTP traffic to HTTPS

○Use a strong HSTS policy

○Mitigate clickjacking with XFO or CSP

SEO

These checks ensure that your page is following basic search engine optimization advice. There are many additional factors Lighthouse does not score here that may affect your search ranking, including performance on Core Web Vitals. Learn more about Google Search Essentials.

Content Best Practices

Descriptive link text helps search engines understand your content. Learn how to make links more accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Link destination	Link Text
lacity.gov/news	See more
lacity.gov/news	See more
lacity.gov/news	See more

Format your HTML in a way that enables crawlers to better understand your app’s content.

Crawling and Indexing

If your robots.txt file is malformed, crawlers may not be able to understand how you want your website to be crawled or indexed. Learn more about robots.txt.

Why this matters

Performance issues directly impact user engagement and conversion rates.

To appear in search results, crawlers need access to your app.

○Structured data is valid

●Page isn’t blocked from indexing

●Document has a `<title>` element

●Document has a meta description

●Page has successful HTTP status code

●Links are crawlable

●Image elements have `[alt]` attributes

●Document has a valid `hreflang`

●Document has a valid `rel=canonical`