Infrastructure
· 9 checks — DNS, redirects, IPv6, crawlability, URL variants, and domain intelligence rolled into one auditable list.CIPv6 ReadinessActionNo IPv6 supportREVIEW
IPv6 support is increasingly important for global accessibility. About 40% of internet users have IPv6 connectivity.
No AAAA records — same impact as 'no IPv6 (AAAA) records'; IPv6-preferring clients pay extra latency falling back to IPv4.
Source: Google IPv6 stats
BTLS Certificate Expiry & Recommendations107 days until leaf cert expires — 3 issues to addressREVIEW
Certificate validity
Recommended actions
- Add the preload directive and submit to hstspreload.org once max-age + includeSubDomains are in place
- Enable DNSSEC on your domain for DNS spoofing protection
- Enable OCSP stapling on your TLS server to remove a CA roundtrip and protect user privacy
BCDN & DeliveryAWS CloudFront (FunctionGeneratedResponse from cloudfront)REVIEW
A+DNS Records4 A records, 39 ms lookupPASS
| A | 18.154.29.76, 18.154.29.109, 18.154.29.15, 18.154.29.56 |
| AAAA | — |
| CNAME | — |
| NS | ns-514.awsdns-00.net, ns-350.awsdns-43.com, ns-1270.awsdns-30.org, ns-1955.awsdns-52.co.uk |
| MX | 10 aspmx.l.google.com 20 alt1.aspmx.l.google.com 30 alt2.aspmx.l.google.com 40 aspmx2.googlemail.com 50 aspmx3.googlemail.com |
| TXT | google-site-verification=R8zDF9qsqup4qkQ6JEATQFelFWhCw_DL_0v57AjDW2s google-site-verification=r7U0cO3JCFcWuV6Fv0Gr3ecTCAwDTfSsBettTN6XDT0 google-site-verification=7osy61fdLAB2qqoS6RpI3XXjbMY2H1fUZRNQtr_5u1w rovag_verification_token=A3093FB681144F4C83F66823EB95C0F5 SPF v=spf1 include:sendgrid.net include:_spf.google.com -all MS=0C0ECA0DED4FEA38DD91BD7C963FF3E1149B19E5 facebook-domain-verification=66objfbfqci42q91b05p0mbinby04v MS=ms20153233 google-site-verification=tl7HPJBPcTjmTQLGYGadzLUO6Rx8OzHcjZsP9aVu5NM include:status-page-domain-verification=db7d1v5mn16h |
| CAA | Lookup not available with standard resolver |
CAA record lookup requires a specialized DNS resolver. This check will be available in a future update.
Informational: CAA (Certification Authority Authorization) records weren't checked in this scan.
ARedirect Chain1 redirect(s), 123 ms totalPASS
https://freshdesk.com
14 ms · HTTP/1.1
https://www.freshworks.com/freshdesk/
108 ms · HTTP/1.1 FINAL
| # | URL | Status | Time | Protocol | Server |
|---|---|---|---|---|---|
| 1 | https://freshdesk.com | 301 | 14 ms | HTTP/1.1 | CloudFront |
| 2 | https://www.freshworks.com/freshdesk/ | 200 | 108 ms | HTTP/1.1 | cloudflare |
See the visual redirect chain in the HTTP Probe tab →
A+Crawlabilityrobots.txt present, sitemap with 464 URLsPASS
User-agent: *
Disallow:
Disallow: */demo-thank-you
Disallow: */thank-you
Disallow: */lp/
Allow: /.well-known/assetlinks.json
Sitemap: https://www.freshworks.com/freshdesk/sitemaps.xml
Sitemap: https://freshdesk.com/sitemaps/index.xml
A+URL Variantswww/non-www, trailing slash, HTTP→HTTPSPASS
www / non-www
Preferred variant: non-www
HTTP → HTTPS
Consistent
A+Domain Intelligencefreshdesk.com — via NameCheap, Inc., 22 years, 3 months old, hosted on AWSPASS
303 days
May 11, 2027
107 days
Issued by Amazon
22 years, 3 months
Registered May 11, 2004
Not enabled
Protects against DNS spoofing
AWS
ASN AS16509
18.154.29.56
NameCheap, Inc.
Expiry timeline
Recommended actions
- Enable DNSSEC to protect visitors from DNS spoofing
- Enable registrar lock (clientTransferProhibited) to block unauthorized domain transfers
DNSSEC protects against DNS spoofing attacks. While not required, enabling DNSSEC adds an additional layer of security. Contact your DNS provider to enable it.
Without DNSSEC, an attacker who can poison your DNS can hijack your domain — and SSL certs alone don't stop them.
Learn more ▾ ▴
DNSSEC adds cryptographic signatures to DNS records, preventing forged responses from poisoning resolver caches. Without it, an attacker who controls the network path can redirect your domain to a malicious server before any HTTPS handshake happens. Most modern registrars (Cloudflare, Google Domains, Route 53) enable it with one toggle.
Source: ICANN / RFC 4033
The domain can be transferred without an unlock step. Enable registrar lock (clientTransferProhibited) in your registrar's control panel to protect against unauthorized or accidental transfers.
Without registrar lock, an attacker who phishes your registrar credentials can transfer the domain in minutes — total brand hijack.
Learn more ▾ ▴
Registrar lock (clientTransferProhibited, clientUpdateProhibited, clientDeleteProhibited) requires extra verification before any transfer/update/delete. Every major registrar offers it free. Combined with 2FA on your registrar account, it's the strongest defense against domain hijacking.
Source: ICANN / domain-security best practice