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https://helpscout.com

Performance

· 17 checks — Lighthouse + waterfall + sustainability rolled into one auditable list.
SCORE
67
GRADE
D
FIX
6
REVIEW
2
PASS
7
INFO
2

Performance-focused optimization plan with CWV assessment, top offenders, and time estimates

Mobile Desktop
32
Performance Overall performance score (0–100) based on Core Web Vitals and other metrics. 90+ is good.
98
Accessibility Measures how accessible the page is for users with disabilities. Checks color contrast, ARIA labels, and semantic HTML.
81
Best Practices Checks for modern web development best practices including HTTPS, no console errors, and secure JavaScript.
100
SEO Measures basic SEO optimizations: meta tags, crawlability, link text, and mobile friendliness.

First Contentful Paint First Contentful Paint — how long until the browser renders the first piece of content. Under 1.8s is good.

7.44 s

Largest Contentful Paint Largest Contentful Paint — how long until the largest visible element loads. Under 2.5s is good.

25.78 s

Total Blocking Time Total Blocking Time — total time the main thread was blocked, preventing user input. Under 200ms is good.

1.23 s

Cumulative Layout Shift Cumulative Layout Shift — measures visual stability. How much the page layout shifts during loading. Under 0.1 is good.

0.000

Speed Index Speed Index — how quickly content is visually displayed during load. Under 3.4s is good.

11.75 s

Time to Interactive Time to Interactive — how long until the page is fully interactive and responds to user input. Under 3.8s is good.

26.38 s

Page Load Progression

432 ms
865 ms
1.3 s
1.7 s
2.2 s
2.6 s
3.0 s
3.5 s
Checks
17
7 PASS 2 REVIEW 6 FIX
F
Page Weight Budget
Action
4.9 MB transferred, 188 requests
FIX
4.9 MB transferred, 188 requests
Critical::
Page weighs 12.8 MB (4.9 MB transferred)
Warning::
JavaScript is 1.9 MB — consider code splitting or lazy loading
Large JavaScript bundles delay interactivity. Split code by route or defer non-critical scripts.
Got: 1.9 MB
Warning::
Images are 1.7 MB — compress or use modern formats
Convert images to WebP/AVIF and resize to display dimensions to reduce transfer size.
Got: 1.7 MB
Info::
Fonts are 458 KB — consider subsetting or using system fonts
Subset fonts to include only used characters, or switch to system font stacks.
Got: 458 KB
Warning::
188 HTTP requests — consider bundling or reducing
Each request adds latency. Bundle small files, use sprites, or eliminate unnecessary requests.
Info::
Estimated 1.0 g CO2 per page load
4.9 MB / 2.4 MB budget
4.9 MB transferred
188 requests
1.0 g CO2 per page load
JavaScript 1.9 MiB 39%
Images 1.7 MiB 35%
Other 532.5 KiB 11%
Fonts 458.1 KiB 9%
HTML 218.5 KiB 4%
Other 44.6 KiB 1%
CSS 31.2 KiB 1%
Other 5.5 KiB 0%
Other 609 B 0%
Other 550 B 0%
Other 0 B 0%
0 2.4 MB 4.9 MB
Over budget

Large JavaScript bundles delay interactivity. Split code by route or defer non-critical scripts.

Why this matters

JavaScript bundle is large — code-split routes and lazy-load off-screen components to defer.

Source: web.dev

Convert images to WebP/AVIF and resize to display dimensions to reduce transfer size.

Why this matters

Image bandwidth is high — modern formats (WebP/AVIF) and resizing typically cut it 50%+.

Source: web.dev

Subset fonts to include only used characters, or switch to system font stacks.

Why this matters

Font payload is large — subset to used glyphs only, or fall back to system fonts (zero load time).

Source: web.dev font loading

Each request adds latency. Bundle small files, use sprites, or eliminate unnecessary requests.

Why this matters

High HTTP request count — bundling, sprite-ing, and HTTP/2 server push can reduce per-request overhead.

Source: web.dev

D
Third-Party Impact
Action
100% third-party, 0 ms blocking
FIX
100% third-party, 0 ms blocking
Warning::
Third-party code accounts for 100% of page weight (4.9 MiB of 4.9 MiB)
Info::
Third-party blocking time is low (0 ms)
100%
First-party Third-party
F
JS Execution Cost
Action
8086ms total JS execution
FIX
8086ms total JS execution
Warning::
https://fast.wistia.com/assets/external/E-v1.js: 1578ms CPU time
Warning::
https://www.helpscout.com/: 1555ms CPU time
Warning::
Unattributable: 907ms CPU time
Warning::
https://www.helpscout.com/framework-30d595375a1f83...: 654ms CPU time
Warning::
https://beacon-v2.helpscout.net/static/js/full-bea...: 516ms CPU time
Warning::
Third-party scripts: 8086ms (100% of total)

Main Thread Breakdown

Script Evaluation 53% Other 24% Style & Layout 11% Script Parsing & Compilation 6%
ScriptTotalScriptingParse/CompileParty
https://fast.wistia.com/assets/external/E-v1.js1578ms1135ms85ms3rd
https://www.helpscout.com/1555ms71ms13ms3rd
Unattributable907ms89ms0ms3rd
https://www.helpscout.com/framework-30d595375a1f833874dd.js654ms468ms13ms3rd
https://beacon-v2.helpscout.net/static/js/full-beacon-init.2f5f9204.chunk.js516ms394ms29ms3rd
https://www.helpscout.com/ce3a710f-78582384c5db8786677a.js424ms316ms26ms3rd
https://js.hs-analytics.net/analytics/1776900600000/2760806.js396ms299ms9ms3rd
https://transcend-cdn.com/cm/3bdaa494-a857-49d6-a530-2b00d656dbc1/airgap.js334ms298ms8ms3rd
https://fast.wistia.com/assets/external/engines/hls_video.js@51432a28fdfed55ac3775a385633a2762bb90dca331ms260ms2ms3rd
https://www.googletagmanager.com/gtm.js?id=GTM-TTVS5W5R295ms241ms35ms3rd

Showing top 10 of 18 scripts

F
JS Bundles
Action
42 scripts, 728 KB unused
FIX
42 scripts, 728 KB unused
Warning::
https://www.helpscout.com/e78312c5-dc57b0abd7c37c9...: 93 KB unused (87%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://fast.wistia.com/assets/external/engines/hl...: 88 KB unused (56%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.helpscout.com/app-3506cfd3794c6168e880...: 85 KB unused (57%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://fast.wistia.com/assets/external/E-v1.js: 79 KB unused (49%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.googletagmanager.com/gtag/js?id=G-ZL3H...: 65 KB unused (37%)
Consider code splitting or tree shaking to reduce unused code.
Info::
Total unused JavaScript: 728 KB
728 KB unused JavaScript

Downloaded but never executed on this page.

ScriptSizeUnusedMinifiedParty
https://www.helpscout.com/e78312c5-dc57b0abd7c37c924481.js107 KB93 KB (87%)✓3rd
https://fast.wistia.com/assets/external/engines/hls_video.js@51432a28fdfed55ac3775a385633a2762bb90dca159 KB88 KB (56%)✓3rd
https://www.helpscout.com/app-3506cfd3794c6168e880.js149 KB85 KB (57%)✓3rd
https://fast.wistia.com/assets/external/E-v1.js162 KB79 KB (49%)✓3rd
https://www.googletagmanager.com/gtag/js?id=G-ZL3HLDLQXR176 KB65 KB (37%)✓3rd
https://www.helpscout.com/ce3a710f-78582384c5db8786677a.js85 KB62 KB (73%)✓3rd
https://www.helpscout.com/1eb2c6d87c766952e5334dbee4549535fd47a9c6-662ce9718834f545f1e3.js75 KB57 KB (76%)✓3rd
https://www.googletagmanager.com/gtm.js?id=GTM-TTVS5W5R137 KB56 KB (41%)✓3rd
https://connect.facebook.net/en_US/fbevents.js97 KB45 KB (47%)✓3rd
https://beacon-v2.helpscout.net/static/js/full-beacon-init.2f5f9204.chunk.js120 KB39 KB (33%)✓3rd

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

F
Page Weight Inventory
Action
188 resources · 4.9 MB · 728 KB savings available
FIX
188 resources · 4.9 MB · 728 KB savings available
Warning::
Page weight 3.9 MB over 1MB target
Got: 4.9 MB Expected: ≤ 1 MB
Info::
~728 KB of savings available
Warning::
187 third-party resources (100% of weight)
Info::
5 resources over 200KB
188 resources · 4.9 MiB · 187 third-party 3.9 MiB over 1MB target
JavaScript 39% · 1.9 MiB
Image 35% · 1.7 MiB
Font 9% · 458.1 KiB
Media 7% · 343.9 KiB
Other 5% · 239.1 KiB
Document 4% · 218.5 KiB
CSS 1% · 31.2 KiB

~727.9 KiB of savings available

Remove unused JavaScript: 727.9 KiB
F
HTTP Caching
Action
No cache headers
FIX
No cache headers
Warning::
No Cache-Control header found
Browsers will use heuristic caching, which can be unpredictable. Set explicit cache headers.

No Cache-Control header

Adding a Cache-Control header can significantly improve repeat-visit performance.

C
Image Optimization
Action
70 images, 0 KB saveable
REVIEW
70 images, 0 KB saveable
Warning::
https://hs-marketing-contentful.imgix.net/https%3A... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://hs-marketing-contentful.imgix.net/https%3A... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://hs-marketing-contentful.imgix.net/https%3A... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://hs-marketing-contentful.imgix.net/https%3A... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
Warning::
https://hs-marketing-contentful.imgix.net/https%3A... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
70 images 1.7 MB
0 oversized -0 KB
43 legacy format
5 missing dimensions CLS risk

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

C
Green Hosting
Action
Whether the site is served from green-energy infrastructure
REVIEW

Green Hosting

No green hosting detected

A+
Text Compression
All text resources are compressed
PASS
All text resources are compressed
Info::
All text resources are compressed
All text resources are properly compressed.
A+
Font Loading
9 fonts (458 KB)
PASS
9 fonts (458 KB)
Info::
9 font(s) use font-display: swap (FOUT risk but functional)

Web fonts

9

458 KB total

Render-blocking

0

of 9

Dominant font-display

swap

Most common across fonts

Font loading timeline
Transfer FOIT (block) FOUT (swap)
0 ms 2.0 s 4.0 s 6.0 s 8.0 s 10.0 s 12.0 s 14.0 s 16.0 s 18.0 s 20.0 s 22.0 s 24.0 s 26.0 s FCP 7.4 s LCP 25.8 shttps://www.helpscout.com/css/fonts/FKScreamer/FKScreamer-Bold.woff2FKScreamer-Bold.woff2 https://www.helpscout.com/css/fonts/FKScreamer/FKScreamer-Bold.woff2 — 36.0 KiB — 41 ms — font-display: swaphttps://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Regular.woff2GT-America-Standard-Reg... https://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Regular.woff2 — 55.8 KiB — 54 ms — font-display: swaphttps://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Medium.woff2GT-America-Standard-Med... https://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Medium.woff2 — 59.7 KiB — 65 ms — font-display: swaphttps://www.helpscout.com/css/fonts/Garnett/Garnett-Bold.woff2Garnett-Bold.woff2 https://www.helpscout.com/css/fonts/Garnett/Garnett-Bold.woff2 — 55.5 KiB — 189 ms — font-display: swaphttps://www.helpscout.com/css/fonts/Garnett/Garnett-Semibold.woff2Garnett-Semibold.woff2 https://www.helpscout.com/css/fonts/Garnett/Garnett-Semibold.woff2 — 53.8 KiB — 70 ms — font-display: swaphttps://www.helpscout.com/css/fonts/Garnett/Garnett-Medium.woff2Garnett-Medium.woff2 https://www.helpscout.com/css/fonts/Garnett/Garnett-Medium.woff2 — 61.5 KiB — 67 ms — font-display: swaphttps://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-40Regular.woff2VictorSerif-40Regular.w... https://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-40Regular.woff2 — 59.1 KiB — 47 ms — font-display: swaphttps://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-45RegularItalic.woff2VictorSerif-45RegularIt... https://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-45RegularItalic.woff2 — 46.0 KiB — 43 ms — font-display: swaphttps://fonts.gstatic.com/s/geistmono/v4/or3nQ6H-1_WfwkMZI_qYFrcdmhHkjko.woff2or3nQ6H-1_WfwkMZI_qYFrc... https://fonts.gstatic.com/s/geistmono/v4/or3nQ6H-1_WfwkMZI_qYFrcdmhHkjko.woff2 — 30.6 KiB — 40 ms — font-display: swap
FKScreamer-Bold.woff2 woff2 swap
Size 36 KB
Load time 41 ms
Start 197 ms
Risk FOUT — text flashes from fallback to web font
GT-America-Standard-Reg... woff2 swap
Size 56 KB
Load time 54 ms
Start 197 ms
Risk FOUT — text flashes from fallback to web font
GT-America-Standard-Med... woff2 swap
Size 60 KB
Load time 65 ms
Start 197 ms
Risk FOUT — text flashes from fallback to web font
Garnett-Bold.woff2 woff2 swap
Size 55 KB
Load time 189 ms
Start 198 ms
Risk FOUT — text flashes from fallback to web font
Garnett-Semibold.woff2 woff2 swap
Size 54 KB
Load time 70 ms
Start 199 ms
Risk FOUT — text flashes from fallback to web font
Garnett-Medium.woff2 woff2 swap
Size 62 KB
Load time 67 ms
Start 199 ms
Risk FOUT — text flashes from fallback to web font
VictorSerif-40Regular.w... woff2 swap
Size 59 KB
Load time 47 ms
Start 200 ms
Risk FOUT — text flashes from fallback to web font
VictorSerif-45RegularIt... woff2 swap
Size 46 KB
Load time 43 ms
Start 200 ms
Risk FOUT — text flashes from fallback to web font
or3nQ6H-1_WfwkMZI_qYFrc... woff2 swap
Size 31 KB
Load time 40 ms
Start 354 ms
Risk FOUT — text flashes from fallback to web font
Optimization checklist
  • Preload critical fonts (priority=high)
  • Use woff2 format for all fonts
  • Set font-display to swap, optional, or fallback
  • Subset large fonts (≤100 KB each)
A+
Resource Caching
All resources properly cached
PASS
All resources properly cached
Info::
No caching issues found
All static resources have appropriate caching headers.
A+
Critical Rendering Path
No render-blocking resources
PASS
No render-blocking resources
Info::
No render-blocking resources detected
A+
Resource Hints
14 hints, 0 missing preconnects
PASS
14 hints, 0 missing preconnects
Info::
Page uses 14 resource hint(s)

Current Resource Hints

preconnect
5
preload
9
dns-prefetch
—
prefetch
—

14 resource hints configured

A+
Render-Blocking Resources
No render-blocking resources detected
PASS
No render-blocking resources detected
Info::
No render-blocking resources detected in <head>
A+
Third-Party Resources
No third-party resources detected
PASS
No third-party resources detected
Network Waterfall
188 requests over 4528ms
INFO
0 ms 2.0 s 4.0 s 6.0 s 8.0 s 10.0 s 12.0 s 14.0 s 16.0 s 18.0 s 20.0 s 22.0 s 24.0 s 26.0 s FCP 7.4 s LCP 25.8 shttps://helpscout.com// https://helpscout.com/ — 301 — 378 B — 59 ms — http/1.1https://www.helpscout.com/www.helpscout.com/ https://www.helpscout.com/ — 200 — 218.5 KiB — 126 ms — h2https://www.helpscout.com/css/evolution.csswww.helpscout.com/css/evolution.css https://www.helpscout.com/css/evolution.css — 200 — 16.4 KiB — 45 ms — h2https://www.helpscout.com/css/shared-components.csswww.helpscout.com/css/shared-compon... https://www.helpscout.com/css/shared-components.css — 200 — 9.0 KiB — 67 ms — h2https://www.helpscout.com/css/fonts/FKScreamer/FKScreamer-Bold.woff2www.helpscout.com/css/fonts/FKScrea... https://www.helpscout.com/css/fonts/FKScreamer/FKScreamer-Bold.woff2 — 200 — 36.0 KiB — 41 ms — h2https://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Regular.woff2www.helpscout.com/css/fonts/GTAmeri... https://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Regular.woff2 — 200 — 55.8 KiB — 54 ms — h2https://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Medium.woff2www.helpscout.com/css/fonts/GTAmeri... https://www.helpscout.com/css/fonts/GTAmerica/GT-America-Standard-Medium.woff2 — 200 — 59.7 KiB — 65 ms — h2https://www.helpscout.com/css/fonts/Garnett/Garnett-Bold.woff2www.helpscout.com/css/fonts/Garnett... https://www.helpscout.com/css/fonts/Garnett/Garnett-Bold.woff2 — 200 — 55.5 KiB — 189 ms — h2https://www.helpscout.com/css/fonts/Garnett/Garnett-Semibold.woff2www.helpscout.com/css/fonts/Garnett... https://www.helpscout.com/css/fonts/Garnett/Garnett-Semibold.woff2 — 200 — 53.8 KiB — 70 ms — h2https://www.helpscout.com/css/fonts/Garnett/Garnett-Medium.woff2www.helpscout.com/css/fonts/Garnett... https://www.helpscout.com/css/fonts/Garnett/Garnett-Medium.woff2 — 200 — 61.5 KiB — 67 ms — h2https://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-40Regular.woff2www.helpscout.com/css/fonts/VictorS... https://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-40Regular.woff2 — 200 — 59.1 KiB — 47 ms — h2https://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-45RegularItalic.woff2www.helpscout.com/css/fonts/VictorS... https://www.helpscout.com/css/fonts/VictorSerif/VictorSerif-45RegularItalic.woff2 — 200 — 46.0 KiB — 43 ms — h2https://fonts.googleapis.com/css2?family=Source+Code+Pro:ital@0;1&family=Geist+Mono:wght@100..900&display=swapfonts.googleapis.com/css2?family=So... https://fonts.googleapis.com/css2?family=Source+Code+Pro:ital@0;1&family=Geist+Mono:wght@100..900&display=swap — 200 — 1.3 KiB — 99 ms — h2https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F5jACnGgmWwoGd2EcVwMsK7%2F55e4dc7bef2f2da486464c73ca2397fa%2F3_2.png?ixlib=js-3.8.0&q=75&w=600&s=429bb0c182bf23c396410e993db8df8fhs-marketing-contentful.imgix.net/h... 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h3https://snap.licdn.com/li.lms-analytics/insight.min.jssnap.licdn.com/li.lms-analytics/ins... https://snap.licdn.com/li.lms-analytics/insight.min.js — 200 — 18.7 KiB — 57 ms — h2https://connect.facebook.net/en_US/fbevents.jsconnect.facebook.net/en_US/fbevents... https://connect.facebook.net/en_US/fbevents.js — 200 — 96.6 KiB — 48 ms — h3https://dx.mountain.com/spx?dxver=4.0.0&shaid=46258&tdr=&plh=https%3A%2F%2Fwww.helpscout.com%2F&cb=1dx.mountain.com/spx?dxver=4.0.0&sha... https://dx.mountain.com/spx?dxver=4.0.0&shaid=46258&tdr=&plh=https%3A%2F%2Fwww.helpscout.com%2F&cb=1 — 200 — 7.1 KiB — 205 ms — h2https://embed-cloudfront.wistia.com/deliveries/718263f63546c203b437dfbc99b080123dbb3d62.m3u8/seg-1-v1-a1.tsembed-cloudfront.wistia.com/deliver... https://embed-cloudfront.wistia.com/deliveries/718263f63546c203b437dfbc99b080123dbb3d62.m3u8/seg-1-v1-a1.ts — 200 — 139.1 KiB — 56 ms — h2https://distillery.wistia.com/xdistillery.wistia.com/x https://distillery.wistia.com/x — 204 — 293 B — 220 ms — h2https://distillery.wistia.com/xdistillery.wistia.com/x https://distillery.wistia.com/x — 204 — 291 B — 217 ms — h2https://distillery.wistia.com/xdistillery.wistia.com/x https://distillery.wistia.com/x — 204 — 292 B — 216 ms — h2https://distillery.wistia.com/xdistillery.wistia.com/x https://distillery.wistia.com/x — 204 — 292 B — 211 ms — h2https://api.hubapi.com/hs-script-loader-public/v2/config/pixels-and-events/json?portalId=2760806api.hubapi.com/hs-script-loader-pub... https://api.hubapi.com/hs-script-loader-public/v2/config/pixels-and-events/json?portalId=2760806 — 200 — 1.1 KiB — 223 ms — h2https://cta-service-cms2.hubspot.com/web-interactives/public/v1/embed/combinedConfigs?portalId=2760806&currentUrl=https%3A%2F%2Fwww.helpscout.com%2F&isMobile=truecta-service-cms2.hubspot.com/web-in... https://cta-service-cms2.hubspot.com/web-interactives/public/v1/embed/combinedConfigs?portalId=2760806&currentUrl=https%3A%2F%2Fwww.helpscout.com%2F&isMobile=true — 200 — 1.1 KiB — 168 ms — 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h3https://fast.wistia.com/assets/external/allIntegrations.js@51432a28fdfed55ac3775a385633a2762bb90dcafast.wistia.com/assets/external/all... https://fast.wistia.com/assets/external/allIntegrations.js@51432a28fdfed55ac3775a385633a2762bb90dca — 200 — 16.1 KiB — 2 ms — h2https://www.helpscout.com/page-data/about/page-data.jsonwww.helpscout.com/page-data/about/p... https://www.helpscout.com/page-data/about/page-data.json — 200 — 18.2 KiB — 54 ms — h2https://www.helpscout.com/page-data/inbox/page-data.jsonwww.helpscout.com/page-data/inbox/p... https://www.helpscout.com/page-data/inbox/page-data.json — 200 — 15.5 KiB — 54 ms — h2https://www.helpscout.com/page-data/lp/get-a-demo/page-data.jsonwww.helpscout.com/page-data/lp/get-... https://www.helpscout.com/page-data/lp/get-a-demo/page-data.json — 200 — 5.0 KiB — 44 ms — h2https://www.helpscout.com/page-data/pricing/page-data.jsonwww.helpscout.com/page-data/pricing... https://www.helpscout.com/page-data/pricing/page-data.json — 200 — 4.7 KiB — 46 ms — h2https://www.helpscout.com/page-data/lp/get-a-demo/page-data.jsonwww.helpscout.com/page-data/lp/get-... https://www.helpscout.com/page-data/lp/get-a-demo/page-data.json — 200 — 43 B — 43 ms — h2https://www.helpscout.com/page-data/pricing/page-data.jsonwww.helpscout.com/page-data/pricing... https://www.helpscout.com/page-data/pricing/page-data.json — 200 — 44 B — 49 ms — h2https://www.helpscout.com/page-data/inbox/page-data.jsonwww.helpscout.com/page-data/inbox/p... https://www.helpscout.com/page-data/inbox/page-data.json — 200 — 44 B — 54 ms — h2https://www.helpscout.com/page-data/about/page-data.jsonwww.helpscout.com/page-data/about/p... https://www.helpscout.com/page-data/about/page-data.json — 200 — 44 B — 43 ms — h2
HTML JavaScript CSS Images Fonts XHR/Fetch Other
Third-Party Script Cost
Per-script blocking time, transfer cost, and cache headers
INFO
100% of JavaScript execution is third-party
First-party Third-party 8086ms · 1762KB · €24/mo
fast.wistia.com
Other
Costly
Execution 1578ms
Transfer 162 KB
Unused 49%
Monthly Cost €5/mo
www.helpscout.com
Other
Costly
Execution 1555ms
Transfer 219 KB
Monthly Cost €5/mo
Unattributable
Other
Costly
Execution 907ms
Transfer 0 KB
Monthly Cost €3/mo
www.helpscout.com
Other
Costly
Execution 654ms
Transfer 46 KB
Monthly Cost €2/mo
beacon-v2.helpscout.net
Other
Costly
Execution 516ms
Transfer 120 KB
Unused 33%
Monthly Cost €2/mo
www.helpscout.com
Other
Costly
Execution 424ms
Transfer 85 KB
Unused 73%
Monthly Cost €1/mo
HubSpot Analytics
Analytics
Costly
Execution 396ms
Transfer 44 KB
Monthly Cost €1/mo
transcend-cdn.com
Other
Costly
Execution 334ms
Transfer 54 KB
Monthly Cost €1/mo
fast.wistia.com
Other
Costly
Execution 331ms
Transfer 159 KB
Unused 56%
Monthly Cost €1/mo
Google Tag Manager
Tag Manager
Costly
Execution 295ms
Transfer 137 KB
Unused 41%
Monthly Cost €1/mo
Google Tag Manager
Tag Manager
Costly
Execution 292ms
Transfer 176 KB
Unused 37%
Monthly Cost €1/mo
transcend-cdn.com
Other
Costly
Execution 217ms
Transfer 98 KB
Unused 39%
Monthly Cost €1/mo
www.helpscout.com
Other
Optional
Execution 161ms
Transfer 149 KB
Unused 57%
Monthly Cost €0/mo
js.hubspot.com
Other
Optional
Execution 107ms
Transfer 28 KB
Monthly Cost €0/mo
www.helpscout.com
Other
Optional
Execution 100ms
Transfer 107 KB
Unused 87%
Monthly Cost €0/mo
Facebook Pixel
Advertising
Optional
Execution 97ms
Transfer 97 KB
Unused 47%
Monthly Cost €0/mo
dx.mountain.com
Other
Optional
Execution 65ms
Transfer 7 KB
Monthly Cost €0/mo
www.helpscout.com
Other
Optional
Execution 58ms
Transfer 75 KB
Unused 76%
Monthly Cost €0/mo

These scripts may cost more than they're worth

  • fast.wistia.com adds 1578ms and costs ~€5/month
  • www.helpscout.com adds 1555ms and costs ~€5/month
  • Unattributable adds 907ms and costs ~€3/month
  • www.helpscout.com adds 654ms and costs ~€2/month
  • beacon-v2.helpscout.net adds 516ms and costs ~€2/month
  • www.helpscout.com adds 424ms and costs ~€1/month
  • HubSpot Analytics adds 396ms and costs ~€1/month
  • transcend-cdn.com adds 334ms and costs ~€1/month
  • fast.wistia.com adds 331ms and costs ~€1/month
  • Google Tag Manager adds 295ms and costs ~€1/month
  • Google Tag Manager adds 292ms and costs ~€1/month
  • transcend-cdn.com adds 217ms and costs ~€1/month

100% of JavaScript execution time is spent on third-party scripts. Consider auditing which scripts are essential.

Why this matters

When third-party JS execution time exceeds your own, performance gains from frontend work are capped by code you don't own.

Learn more ▾

Every millisecond of third-party JS competes with your own for main-thread time. If their share is bigger than yours, optimization on your code base barely moves the needle. Audit, defer, or remove third-parties before further frontend optimization. Use Lighthouse's third-party audit to identify the worst offenders.

Source: web.dev

fast.wistia.com takes 1578ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.helpscout.com takes 1555ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

Unattributable takes 907ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.helpscout.com takes 654ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

beacon-v2.helpscout.net takes 516ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.helpscout.com takes 424ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

73% of www.helpscout.com's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

HubSpot Analytics takes 396ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

transcend-cdn.com takes 334ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

fast.wistia.com takes 331ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

56% of fast.wistia.com's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

Google Tag Manager takes 295ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

Google Tag Manager takes 292ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

transcend-cdn.com takes 217ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

57% of www.helpscout.com's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

87% of www.helpscout.com's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

76% of www.helpscout.com's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

How third-party costs are calculated

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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