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https://jetblue.com

Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.
SCORE
69
GRADE
D
FIX
3
REVIEW
5
PASS
5
INFO
0
Checks
13
5 PASS 5 REVIEW 3 FIX
D
Form Accessibility
Action
13 of 21 controls have issues
FIX
13 of 21 controls have issues
Critical::
12 control(s) without accessible label
Form controls need a <label>, aria-label, or aria-labelledby for screen readers.
Got: <input type="number" name="adults">; <input type="number" name="children">; <input type="number" name="infants">; <input name="from">; <input name="to">; <input name="return">; <input name="depart">; <input name="isMultiCity">; <input name="noOfRoute">; <input name="roundTripFaresFlag"> (+2 more)
Warning::
1 control(s) rely on placeholder only
Placeholder text disappears on focus and is not a reliable label.
Got: <input type="text" id="react-aria-_R_2ddqav5vd9fivbH3_">
Info::
8 control(s) properly labeled
21 controls
8 labeled
1 placeholder only
12 unlabeled
ControlTypeLabelMethod
inputcheckboxnone
#react-aria-_R_dasqmkdaav5vd9fivb_textFromfor/id
#react-aria-_R_easqmkdaav5vd9fivb_textFromfor/id
#react-aria-_R_disqmkdaav5vd9fivb_textTofor/id
#react-aria-_R_eisqmkdaav5vd9fivb_textTofor/id
#react-aria-_R_1pcsqmkdaav5vd9fivb_textDepartfor/id
#react-aria-_R_29csqmkdaav5vd9fivb_textReturnfor/id
inputcheckboxnone
#react-aria-_R_2ddqav5vd9fivbH3_text( )placeholder only
toinput(none)none
infantsnumber(none)none
frominput(none)none
returninput(none)none
departinput(none)none
adultsnumber(none)none
isMultiCityinput(none)none
noOfRouteinput(none)none
roundTripFaresFlaginput(none)none
sharedMarketinput(none)none
usePointsinput(none)none
childrennumber(none)none

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

<input type="number" name="adults">; <input type="number" name="children">; <input type="number" name="infants">; <input name="from">; <input name="to">; <input name="return">; <input name="depart">; <input name="isMultiCity">; <input name="noOfRoute">; <input name="roundTripFaresFlag"> (+2 more)

Why this matters

Form controls without labels — assistive tech announces 'edit text' with no context; users can't complete forms.

Source: WCAG 2.1 SC 3.3.2

Placeholder text disappears on focus and is not a reliable label.

<input type="text" id="react-aria-_R_2ddqav5vd9fivbH3_">

Why this matters

Placeholder-only labels disappear when the user starts typing — they must remember what the field was for.

Learn more ▾

Placeholders are NOT labels. They vanish on input, fail color contrast checks (most are gray), and don't satisfy WCAG SC 3.3.2. Always use a real <label> alongside (or aria-labelledby).

Source: WCAG 2.1 SC 3.3.2 / Nielsen Norman

D
Print Stylesheet
Action
No print styles
FIX
No print styles
Info::
No print-specific styles detected
When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.
Print Stylesheet No Print Styles
Print stylesheet Not found ✗Inline @media print Not detected ✗
F
Navigation UX
Action
1 navigation pattern(s)
FIX
1 navigation pattern(s)
Info::
Skip navigation link detected
Info::
4 navigation landmark(s) detected
Breadcrumbs
Search
Skip Link Skip link detected
Labeled Navigation 4 <nav> element(s)
Back to Top
Hamburger Menu
Sticky Navigation Cannot reliably detect (CSS-based)
2 of 6 testable patterns navigation patterns detected. Limited navigation support. Consider adding breadcrumbs, search, and skip link.
C
404 Error Page
Action
HTTP 404, custom page
REVIEW
HTTP 404, custom page
Info::
Correct 404 status code returned
Got: HTTP 404
Info::
Custom styled 404 page
404 Page Quality ✓ Custom 404 Page
Status Code HTTP 404 ✓Page Title JetBlue ✓Custom Styling ✓Navigation ✗Homepage Link ✗Search Form ✗
C
Favicon & Branding
Action
11 icon(s) detected
REVIEW
11 icon(s) detected
Info::
favicon.ico present at site root
Info::
HTML icon links detected
Info::
No apple-touch-icon detected
iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.
Info::
Multiple icon sizes detected
✓ favicon.ico Present
✓ PNG Icons Present
✗ Apple Touch Missing
✗ SVG Favicon Missing
✓ Manifest Icons Present
✓ Multiple Sizes Present
B
Dark Mode Support
Dark mode detected
REVIEW
Dark mode detected
Info::
Dark-specific theme-color detected
A theme-color with media='(prefers-color-scheme: dark)' adapts the browser toolbar for dark mode.
Info::
prefers-color-scheme CSS detected in inline styles
Info::
Detection limited to meta tags and inline styles
External CSS files may contain prefers-color-scheme rules not visible to this scan.
Dark Mode✓ Dark Mode Supported
color-scheme meta Not set ✗Dark theme-color #f6f6f6 ✓CSS indicators Detected ✓

Detection limited to meta tags and inline styles.

C
Color Contrast (Screenshot)
Action
20 text elements analyzed, 10 fail WCAG AA
REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

10 pass 10 fail WCAG AA 2 pass AA only
a Skip to main content
2.21:1
#000000
on
#3B465B
needs 4.5:1 (normal text)
16px · top of page (header area) · over background image/gradient
span Sign in
1.15:1
#000000
on
#001336
needs 4.5:1 (normal text)
16px · top of page (header area)
div Flights
3.12:1
#000000
on
#505E63
needs 4.5:1 (normal text)
16px · above the fold
div Flights + Hotel
3.19:1
#000000
on
#535F65
needs 4.5:1 (normal text)
16px · above the fold
div Cruises
3.21:1
#000000
on
#555F65
needs 4.5:1 (normal text)
16px · above the fold
div Cars
3.26:1
#000000
on
#566065
needs 4.5:1 (normal text)
16px · above the fold
div Stays
3.29:1
#000000
on
#596067
needs 4.5:1 (normal text)
16px · above the fold
span Round trip
3.34:1
#000000
on
#5A6167
needs 4.5:1 (normal text)
16px · above the fold
option Round trip
1.98:1
#000000
on
#0033A0
needs 4.5:1 (normal text)
16px · above the fold
option One-way
1.98:1
#000000
on
#0033A0
needs 4.5:1 (normal text)
16px · above the fold

1 contrast failures on background images/gradients

These failures are invisible to CSS-based accessibility tools like Lighthouse. The text may be fine on a solid background, but fails when rendered over an image or gradient.

Show all checked elements (20)
ElementRatioRequiredFGBGResult
h1 JetBlue Home3.14:13.0:1
#000000
#4E5F64
Pass
h2 Today's travel offer…6.84:13.0:1
#000000
#939393
Pass
h2 Packages, trip deals…6.84:13.0:1
#000000
#939393
Pass
h2 So many ways to JetB…6.84:13.0:1
#000000
#939393
Pass
h2 Get To Know Us6.84:13.0:1
#000000
#939393
Pass
h2 Policies6.84:13.0:1
#000000
#939393
Pass
h2 JetBlue In Action6.84:13.0:1
#000000
#939393
Pass
h2 Stay Connected6.84:13.0:1
#000000
#939393
Pass
h3 Need help?6.84:13.0:1
#000000
#939393
Pass
title JetBlue | Why settle…6.84:14.5:1
#000000
#939393
Pass
a Skip to main content2.21:14.5:1
#000000
#3B465B
Fail
span Sign in1.15:14.5:1
#000000
#001336
Fail
div Flights3.12:14.5:1
#000000
#505E63
Fail
div Flights + Hotel3.19:14.5:1
#000000
#535F65
Fail
div Cruises3.21:14.5:1
#000000
#555F65
Fail
div Cars3.26:14.5:1
#000000
#566065
Fail
div Stays3.29:14.5:1
#000000
#596067
Fail
span Round trip3.34:14.5:1
#000000
#5A6167
Fail
option Round trip1.98:14.5:1
#000000
#0033A0
Fail
option One-way1.98:14.5:1
#000000
#0033A0
Fail

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

A
Landmark Structure
7 landmarks
PASS
7 landmarks
Info::
<main> landmark present
Info::
4 <nav> landmark(s) found
Warning::
4 of 4 <nav> elements are unlabeled
Multiple navigations need aria-label to distinguish them for screen readers.
Info::
Skip navigation link present
Page Structure — as a screen reader sees it
BANNER header NAV MAIN CONTENTINFO footer

Multiple navigations need aria-label to distinguish them for screen readers.

Why this matters

Some <nav> elements lack aria-label — screen-reader users hear 'navigation' multiple times with no way to distinguish them.

Learn more ▾

When a page has multiple <nav> regions (primary, footer, breadcrumb), each needs aria-label or aria-labelledby. AT users navigate by landmark; identical 'navigation' announcements force them to enter each one to discover purpose.

Source: WAI-ARIA Authoring Practices

A+
Heading Hierarchy
19 headings
PASS
19 headings
Info::
Single H1 present
Info::
2 hidden heading(s) (aria-hidden)
  • H1 JetBlue Home
  • H2 Today's travel offers
  • H3 Memorial Day weekend is calling.
  • H3 Memorial Day weekend is calling. hidden
  • H3 Overseas the day.
  • H3 Overseas the day. hidden
  • H2 Packages, trip deals and more
  • H3 All-inclusives
  • H3 Cruises
  • H3 Family vacations
  • H3 Hotel deals
  • H3 Car rental deals
  • H3 Trip activities
  • H2 So many ways to JetBlue.
  • H3 Need help?
  • H2 Get To Know Us
  • H2 Policies
  • H2 JetBlue In Action
  • H2 Stay Connected
A+
Alt Text Quality
All 19 images OK
PASS
All 19 images OK
Info::
5 decorative image(s) correctly marked
Info::
14 image(s) with good alt text
19 images 14 good alt text 5 decorative
All images have appropriate alt text.
A+
Web Manifest
PWA-ready
PASS
PWA-ready
Info::
Meets PWA install criteria
Info::
Name present: jetBlue
Info::
192x192 icon present
Info::
512x512 icon present
Info::
Display mode: standalone
PWA Install Criteria ✓ Installable
Name jetBlue ✓192×192 icon ✓512×512 icon ✓Start URL ./?source=progressive_web_app ✓Display Mode standalone ✓
Name jetBlue Display Mode standalone Theme Color #00205b Background Color #00205b Icons 9 icon(s)
A
Lighthouse Accessibility Audits
Score 94/100 — 3 failing, 32 passed
PASS
94

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

Contrast

Low-contrast text is difficult or impossible for many users to read. Learn how to provide sufficient color contrast.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Powered by div > div.footer > div.right > label

These are opportunities to improve the legibility of your content.

Navigation

A value greater than 0 implies an explicit navigation ordering. Although technically valid, this often creates frustrating experiences for users who rely on assistive technologies. Learn more about the `tabindex` attribute.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
body > div#pop-div208391309689498112 > div#pop-div308444348287444892 > div#pop-frame08159720616093769 body > div#pop-div208391309689498112 > div#pop-div308444348287444892 > div#pop-frame08159720616093769

These are opportunities to improve keyboard navigation in your application.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Beat the summer rush. Are you ready for it? Lock in great deals with flights a… div.dy-travel-deals > div.dy-travel-deals__inner > div.dy-travel-deals__cards > article#pb1_brand_summer-merch-premium
Earn 60,000 70,000 bonus TrueBlue points. 70,000 bonus points = $700 in award … div.dy-travel-deals > div.dy-travel-deals__inner > div.dy-travel-deals__cards > article#pb2_bcus_feblto
Up to 50% off flights with a package. Save big on the flight portion of your v… div.dy-travel-deals > div.dy-travel-deals__inner > div.dy-travel-deals__cards > article#pb3_jbv_up-to-50-off-plus-200
○Interactive controls are keyboard focusable
○Interactive elements indicate their purpose and state
○The page has a logical tab order
○Visual order on the page follows DOM order
○User focus is not accidentally trapped in a region
○The user's focus is directed to new content added to the page
○HTML5 landmark elements are used to improve navigation
○Offscreen content is hidden from assistive technology
○Custom controls have associated labels
○Custom controls have ARIA roles
●`[aria-*]` attributes match their roles
●`[aria-hidden="true"]` is not present on the document `<body>`
●`[role]`s have all required `[aria-*]` attributes
●Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
●`[role]`s are contained by their required parent element
●`[role]` values are valid
●`[aria-*]` attributes have valid values
●`[aria-*]` attributes are valid and not misspelled
●Buttons have an accessible name
●Image elements have `[alt]` attributes
●Form elements have associated labels
●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
●`button`, `link`, and `menuitem` elements have accessible names
●ARIA attributes are used as specified for the element's role
●Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
●`[aria-hidden="true"]` elements do not contain focusable descendents
●Elements use only permitted ARIA attributes
●Document has a `<title>` element
●`<html>` element has a `[lang]` attribute
●`<html>` element has a valid value for its `[lang]` attribute
●Links are distinguishable without relying on color.
●Links have a discernible name
●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
●Touch targets have sufficient size and spacing.
●`[lang]` attributes have a valid value
●Heading elements appear in a sequentially-descending order
●Skip links are focusable.
●Document has a main landmark.
●Deprecated ARIA roles were not used
●Uses ARIA roles only on compatible elements
●Image elements do not have `[alt]` attributes that are redundant text.
○`[accesskey]` values are unique
○ARIA input fields have accessible names
○ARIA `meter` elements have accessible names
○ARIA `progressbar` elements have accessible names
○Elements with the `role=text` attribute do not have focusable descendents.
○ARIA toggle fields have accessible names
○ARIA `tooltip` elements have accessible names
○ARIA `treeitem` elements have accessible names
○The page contains a heading, skip link, or landmark region
○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
○Definition list items are wrapped in `<dl>` elements
○ARIA IDs are unique
○No form fields have multiple labels
○`<frame>` or `<iframe>` elements have a title
○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
○Input buttons have discernible text.
○`<input type="image">` elements have `[alt]` text
○The document does not use `<meta http-equiv="refresh">`
○`<object>` elements have alternate text
○Select elements have associated label elements.
○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
○`<video>` elements contain a `<track>` element with `[kind="captions"]`
○Tables have different content in the summary attribute and `<caption>`.
○All heading elements contain content.
○Identical links have the same purpose.
○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
○`<td>` elements in a large `<table>` have one or more table headers.
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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