Skip to content
https://poste.it

Accessibility

· 24 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.
SCORE
79
GRADE
C
FIX
4
REVIEW
5
PASS
15
INFO
0
Checks
24
15 PASS 5 REVIEW 4 FIX
D
Tabindex Anti-Patterns
Action
0 positive, 12 -1-on-focusable
FIX
0 positive, 12 -1-on-focusable
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
Info::
tabindex="-1" on naturally-focusable <a>
tabindex="-1" removes an element from the keyboard tab order. Naturally-focusable elements (links, buttons, form controls) become unreachable for keyboard users. (Common false-positive: hidden honeypot fields. Verify the element is genuinely interactive before removing the tabindex.)
D
Dark Mode Support
Action
No dark mode signals
FIX
No dark mode signals
Info::
No dark mode signals detected
Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.
Info::
Detection limited to meta tags and inline styles
External CSS files may contain prefers-color-scheme rules not visible to this scan.
Dark ModeNo Dark Mode Detected
color-scheme meta Not set Dark theme-color Not set CSS indicators Not detected

Detection limited to meta tags and inline styles.

D
Print Stylesheet
Action
No print styles
FIX
No print styles
Info::
No print-specific styles detected
When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.
Print Stylesheet No Print Styles
Print stylesheet Not found Inline @media print Not detected
F
Navigation UX
Action
No navigation patterns
FIX
No navigation patterns
Info::
4 navigation landmark(s) detected
Info::
Hamburger menu detected (responsive design)
Info::
No breadcrumbs, search, or skip link detected
These navigation aids help users orient themselves and find content efficiently, especially on large sites.
Breadcrumbs
Search
Skip Link
Labeled Navigation 4 <nav> element(s)
Back to Top
Hamburger Menu
Sticky Navigation Cannot reliably detect (CSS-based)
2 of 6 testable patterns navigation patterns detected. Limited navigation support. Consider adding breadcrumbs, search, and skip link.
B
Landmark Structure
16 landmarks
REVIEW
16 landmarks
Info::
<main> landmark present
Info::
4 <nav> landmark(s) found
Warning::
2 of 4 <nav> elements are unlabeled
Multiple navigations need aria-label to distinguish them for screen readers.
Warning::
Skip navigation link is missing (WCAG 2.4.1)
Add a skip link as the first focusable element so keyboard users can bypass repeated navigation.
Page Structure — as a screen reader sees it
BANNER header NAV "Navigazione di pagina" MAIN ASIDE "side-help-title" CONTENTINFO footer

Multiple navigations need aria-label to distinguish them for screen readers.

Why this matters

Some <nav> elements lack aria-label — screen-reader users hear 'navigation' multiple times with no way to distinguish them.

Learn more

When a page has multiple <nav> regions (primary, footer, breadcrumb), each needs aria-label or aria-labelledby. AT users navigate by landmark; identical 'navigation' announcements force them to enter each one to discover purpose.

Source: WAI-ARIA Authoring Practices

Add a skip link as the first focusable element so keyboard users can bypass repeated navigation.

Why this matters

Without a skip-nav link, keyboard users tab through every nav item before reaching content — every page, every visit.

Learn more

WCAG 2.4.1 (Bypass Blocks) requires a mechanism to skip past repeated content. The standard implementation is a 'Skip to main content' link that's the first focusable element, visually hidden until focused. Three lines of HTML + four of CSS.

Source: WCAG 2.1 SC 2.4.1

B
Heading Hierarchy
95 headings, 1 skip(s)
REVIEW
95 headings, 1 skip(s)
Warning::
Multiple H1 headings (4 found)
A page should have only one H1. Multiple H1s dilute the document outline.
Warning::
Heading level skipped: H2 → H4 (missing H3)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
1 empty heading(s)
Empty headings appear in the document outline but provide no information.
  • H2 Poste.it
  • H3 Il mondo Poste
  • H3 In evidenza
  • H4 Area personale MyPoste
  • H2 Posta e pacchi
  • H3 Posta
  • H3 Pacchi
  • H3 Servizi in evidenza
  • H3 Avvisi
  • H2 Conti e invio denaro
  • H3 Conti
  • H3 Invio denaro
  • H3 Servizi in evidenza
  • H4 Accedi al conto
  • H2 Carte
  • H3 Carte
  • H3 Gestione carte
  • H3 Servizi in evidenza
  • H2 Finanziamenti
  • H3 Prodotti
  • H4 Simula la rata
  • H2 Risparmio Postale
  • H3 Buoni e Libretti
  • H4 L'offerta online a confronto
  • H2 Investimenti
  • H3 Investimento assicurativo
  • H3 Fondi comuni d'investimento
  • H3 Risparmio amministrato
  • H3 Gestioni patrimoniali
  • H3 Servizi in evidenza
  • H4 Accedi alla tua Area Personale
  • H2 Assicurazioni e previdenza
  • H4 Simula la tua protezione skipped
  • H3 Protezione
  • H3 Previdenza
  • H3 Protezione finanziamenti
  • H3 Servizi in evidenza
  • H2 Energia
  • H3 Luce e Gas
  • H3 Servizi in evidenza
  • H2 Telefonia
  • H3 Casa
  • H3 Mobile
  • H4 Ricarica online
  • H2 Filatelia
  • H3 Filatelia
  • H2 Servizi al cittadino e SPID
  • H3 Servizi della PA per il Progetto Polis
  • H3 Servizi digitali certificati
  • H3 Altri servizi al cittadino
  • H4 App PosteID
  • H2 Business
  • H2 I nostri siti
  • H2 Business
  • H2 User Test
  • H2 Bacheca
  • H2 (empty)
  • H2 Ciao,
  • H3 Come posso creare un account su poste.it?
  • H3 Ho dimenticato le credenziali del mio account Poste. Cosa posso fare?
  • H1 Deposito Supersmart Premium
  • H1 Poste Vivere Protetti duplicate H1
  • H1 Personalizzare le consegne, come vuoi tu duplicate H1
  • H1 BancoPosta Universo Tematico duplicate H1
  • H2 Cerca spedizioni
  • H2 Cerca un ufficio e prenota
  • H2 Servizi in evidenza
  • H2 Cerca spedizioni
  • H2 Cerca un ufficio e prenota
  • H2 Offerte e promozioni
  • H3 Quinto BancoPosta
  • H3 Oltre 1 milione di contratti
  • H3 Poste Progetto Obbligazionario IV
  • H3 PosteMobile è Extra Wow
  • H3 Non è solo un’app.
  • H3 PosteMobile Back 200
  • H3 Poste Italiane per tutte le persone
  • H3 Le truffe aumentano. Non abbassare la guardia.
  • H3 Il risparmio che fa scuola
  • H3 Poste Italiane per tutte le persone
  • H3 Le truffe aumentano. Non abbassare la guardia.
  • H3 Il risparmio che fa scuola
  • H2 News
  • H3 Poste Italiane: avviso di convocazione dell’Assemblea Ordinaria del 18 giugno 2026 e relazione illustrativa sull’unico argomento posto all’ordine del giorno
  • H3 Poste Italiane: Risultati finanziari del primo trimestre 2026
  • H3 Poste Italiane: il passaporto si può richiedere in circa 7.500 Uffici Postali in Italia
  • H2 Footer Poste Italiane
  • H3 Area personale
  • H3 Assistenza
  • H3 Canali
  • H3 Normative
  • H3 Aggiornamenti operativi
  • H3 L'azienda
  • H3 Accessibilità
  • H3 Altri siti

A page should have only one H1. Multiple H1s dilute the document outline.

Why this matters

Multiple H1s blur the page's primary topic — screen-reader users and Google both prefer one H1.

Learn more

HTML5's outline algorithm technically allows multiple H1s within sectioning content, but no browser implements it. In practice: one H1 per page. Use H2-H6 for subsections.

Source: WCAG 2.4.6 / Google Search Central

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Empty headings appear in the document outline but provide no information.

Why this matters

Empty <hN> tags break the document outline — screen-reader users navigating by heading hit dead silence.

Source: WCAG 2.4.6

B
404 Error Page
HTTP 404, custom page
REVIEW
HTTP 404, custom page
Info::
Correct 404 status code returned
Got: HTTP 404
Info::
Custom styled 404 page
Info::
Navigation links present on 404 page
404 Page Quality Custom 404 Page
Status Code HTTP 404 Page Title Torna in cima Custom Styling Navigation Homepage Link Search Form
B
Favicon & Branding
21 icon(s) detected
REVIEW
21 icon(s) detected
Info::
favicon.ico present at site root
Info::
HTML icon links detected
Info::
Apple touch icon present
Info::
Multiple icon sizes detected
favicon.ico Present
PNG Icons Present
Apple Touch Present
SVG Favicon Missing
Manifest Icons Present
Multiple Sizes Present
B
Web Manifest
Valid manifest
REVIEW
Valid manifest
Info::
Name present: Poste.it
Info::
192x192 icon present
Info::
512x512 icon present
Info::
Display mode: standalone
PWA Install Criteria Not Installable
Name Poste.it 192×192 icon 512×512 icon Start URL Display Mode standalone
Name Poste.it Display Mode standalone Icons 2 icon(s)
A
Heading Text Quality
1 heading-text-quality issue(s) detected
PASS
1 heading-text-quality issue(s) detected
Warning::
1 heading(s) are over 120 characters -- likely a misformatted paragraph
Headings beyond 120 characters are almost always full sentences or paragraphs that received heading semantics by mistake (e.g., a CMS editor selected the wrong block type, or a template wrapped a body paragraph in `<h2>`). Screen readers will announce these as "heading" and read the entire paragraph at heading prosody. Affected: - H3: 156 chars
Got: 1 >120-char heading(s)
A+
Alt Text Quality
All 34 images OK
PASS
All 34 images OK
Info::
1 image(s) with alt text over 125 characters
Info::
1 decorative image(s) correctly marked
Info::
32 image(s) with good alt text
34 images 32 good alt text 1 decorative
IssueCount
too long1 image(s)
A
Form Accessibility
1 of 4 controls have issues
PASS
1 of 4 controls have issues
Critical::
1 control(s) without accessible label
Form controls need a <label>, aria-label, or aria-labelledby for screen readers.
Got: <input type="checkbox">
Info::
3 control(s) properly labeled
4 controls
3 labeled
0 placeholder only
1 unlabeled
ControlTypeLabelMethod
#inline-checkbox-select-allcheckboxSeleziona tuttifor/id
#input-servizio-cercatextInserisci codice spedizionefor/id
#input-servizio-cerca-xstextInserisci codice spedizionefor/id
inputcheckbox(none)none

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

<input type="checkbox">

Why this matters

Form controls without labels — assistive tech announces 'edit text' with no context; users can't complete forms.

Source: WCAG 2.1 SC 3.3.2

A+
Form Input Types
4 form control(s) checked, no type mismatches
PASS
4 form control(s) checked, no type mismatches
Info::
No input-type mismatches detected
A+
Form Input Quality
4 form control(s) checked, no input-semantic issues
PASS
4 form control(s) checked, no input-semantic issues
Info::
All form input semantics look correct
A+
Mobile Keyboard & Autofill
No autofill-eligible form controls
PASS
No autofill-eligible form controls
Info::
No autofill-eligible form controls (no name/email/tel/address fields)
A+
Document Language
Lang attribute set to "it"
PASS
Lang attribute set to "it"
Info::
<html lang="it"> is set and valid
Got: it
A+
Iframe Accessibility
All 1 iframe(s) have descriptive titles
PASS
All 1 iframe(s) have descriptive titles
Info::
All 1 iframe(s) have title attributes
A+
Tap Target Adequacy
All tap targets meet WCAG 2.5.5/2.5.8 sizing
PASS
All tap targets meet WCAG 2.5.5/2.5.8 sizing
Info::
All tap targets meet WCAG 2.5.5 (44x44px) sizing
A+
Mobile-Readable Font Sizes
All 11 visible text node(s) render at >= 12 CSS pixels
PASS
All 11 visible text node(s) render at >= 12 CSS pixels
Info::
All text uses legible mobile font sizes (>= 12 CSS px)
A
PWA Depth
2 PWA signal(s) surfaced
PASS
2 PWA signal(s) surfaced
Info::
Manifest has no maskable icon
Android 12+ Adaptive Icons crop non-maskable icons to a circle or squircle -- frequently hiding important parts of the logo. Add at least one icon entry with `"purpose": "maskable"` (or `"any maskable"`) and a maskable-aware design (16% safe-zone padding around the inner mark).
Info::
Manifest is missing `theme_color`
Without `theme_color`, the install prompt and Android status bar fall back to a generic tint instead of your brand color. Add a hex color (e.g. `"theme_color": "#0066cc"`); for richer support, mirror it via `<meta name="theme-color" content="#0066cc">` so non-installed browsers also pick it up.
A+
Mobile UX Depth
2 mobile-depth signal(s) detected
PASS
2 mobile-depth signal(s) detected
Info::
No `<meta name="theme-color">` -- browser chrome falls back to default
Without `theme-color`, Android Chrome's status bar and iOS Safari's toolbar fall back to a generic gray. Adding a single hex color in `<meta name="theme-color" content="#0066cc">` tints them to your brand color across all mobile browsers.
Info::
iOS auto-link for phone numbers disabled (`format-detection: telephone=no`)
The page sets `<meta name="format-detection" content="telephone=no">`, which prevents iOS Safari from auto-converting phone-number-shaped strings into clickable `tel:` links. Common reason: the auto-detection rewrites mid-paragraph DOM and breaks CSS selectors / JS that depended on the specific text. If you want clickable phone numbers, declare them with explicit `<a href="tel:+1234567890">` and keep auto-detection disabled.
A+
Color Contrast (Screenshot)
20 text elements analyzed, 0 fail WCAG AA
PASS

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

20 pass
Show all checked elements (20)
ElementRatioRequiredFGBGResult
h1 Deposito Supersmart …9.68:13.0:1
#000000
#B0B0B0
Pass
h1 Poste Vivere Protett…9.68:13.0:1
#000000
#B0B0B0
Pass
h1 Personalizzare le co…9.68:13.0:1
#000000
#B0B0B0
Pass
h1 BancoPosta Universo …9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Poste.it21.00:13.0:1
#000000
#FFFFFF
Pass
h2 Posta e pacchi9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Conti e invio denaro9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Carte9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Finanziamenti9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Risparmio Postale9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Investimenti9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Assicurazioni e prev…9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Energia9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Telefonia9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Filatelia9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Servizi al cittadino…9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Business9.68:13.0:1
#000000
#B0B0B0
Pass
h2 I nostri siti9.68:13.0:1
#000000
#B0B0B0
Pass
h2 Business9.68:13.0:1
#000000
#B0B0B0
Pass
h2 User Test9.68:13.0:1
#000000
#B0B0B0
Pass

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

A+
Lighthouse Accessibility Audits
Score 97/100 — 2 failing, 32 passed
PASS
97

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

ARIA dialog elements without accessible names may prevent screen readers users from discerning the purpose of these elements. Learn how to make ARIA dialog elements more accessible.

Why this matters

Informational: a Permissions-Policy directive showing feature -> allowed origins.

Source: MDN Permissions-Policy

Failing Elements
Poste Italiane dà valore alla tua privacy Questo sito web utilizza cookie tecn… body#homepage > div.content-alert-browser > div#consent_blackbar > div#truste-consent-track

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Privati div.col-sm-12 > div.content-fedbar-wrap > div#business-button-open-sm > button.offcanvas-toggle
Interactive controls are keyboard focusable
Interactive elements indicate their purpose and state
The page has a logical tab order
Visual order on the page follows DOM order
User focus is not accidentally trapped in a region
The user's focus is directed to new content added to the page
HTML5 landmark elements are used to improve navigation
Offscreen content is hidden from assistive technology
Custom controls have associated labels
Custom controls have ARIA roles
`[aria-*]` attributes match their roles
`[aria-hidden="true"]` is not present on the document `<body>`
`[role]`s have all required `[aria-*]` attributes
Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
`[role]`s are contained by their required parent element
`[role]` values are valid
`[aria-*]` attributes have valid values
`[aria-*]` attributes are valid and not misspelled
Buttons have an accessible name
Image elements have `[alt]` attributes
Form elements have associated labels
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
`button`, `link`, and `menuitem` elements have accessible names
ARIA attributes are used as specified for the element's role
`[aria-hidden="true"]` elements do not contain focusable descendents
Elements use only permitted ARIA attributes
Background and foreground colors have a sufficient contrast ratio
Document has a `<title>` element
`<html>` element has a `[lang]` attribute
`<html>` element has a valid value for its `[lang]` attribute
Links are distinguishable without relying on color.
Links have a discernible name
Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
No element has a `[tabindex]` value greater than 0
Touch targets have sufficient size and spacing.
`[lang]` attributes have a valid value
Heading elements appear in a sequentially-descending order
Document has a main landmark.
Deprecated ARIA roles were not used
Uses ARIA roles only on compatible elements
Identical links have the same purpose.
`[accesskey]` values are unique
ARIA input fields have accessible names
ARIA `meter` elements have accessible names
ARIA `progressbar` elements have accessible names
Elements with the `role=text` attribute do not have focusable descendents.
ARIA toggle fields have accessible names
ARIA `tooltip` elements have accessible names
ARIA `treeitem` elements have accessible names
The page contains a heading, skip link, or landmark region
`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Definition list items are wrapped in `<dl>` elements
ARIA IDs are unique
No form fields have multiple labels
`<frame>` or `<iframe>` elements have a title
`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
Input buttons have discernible text.
`<input type="image">` elements have `[alt]` text
The document does not use `<meta http-equiv="refresh">`
`<object>` elements have alternate text
Select elements have associated label elements.
Skip links are focusable.
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
`<video>` elements contain a `<track>` element with `[kind="captions"]`
Tables have different content in the summary attribute and `<caption>`.
All heading elements contain content.
Image elements do not have `[alt]` attributes that are redundant text.
Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
`<td>` elements in a large `<table>` have one or more table headers.
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

Send Feedback