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https://samaritans.org

Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.
SCORE
70
GRADE
C
FIX
4
REVIEW
3
PASS
6
INFO
0
Checks
13
6 PASS 3 REVIEW 4 FIX
D
Web Manifest
Action
Not found
FIX
Not found
Info::
No web manifest found
No manifest at standard paths (/manifest.json, /site.webmanifest). A manifest is optional but enables PWA features like home screen installation and standalone display.

No web manifest found.

D
Dark Mode Support
Action
No dark mode signals
FIX
No dark mode signals
Info::
No dark mode signals detected
Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.
Info::
Detection limited to meta tags and inline styles
External CSS files may contain prefers-color-scheme rules not visible to this scan.
Dark ModeNo Dark Mode Detected
color-scheme meta Not set Dark theme-color Not set CSS indicators Not detected

Detection limited to meta tags and inline styles.

D
Print Stylesheet
Action
No print styles
FIX
No print styles
Info::
No print-specific styles detected
When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.
Print Stylesheet No Print Styles
Print stylesheet Not found Inline @media print Not detected
F
Navigation UX
Action
1 navigation pattern(s)
FIX
1 navigation pattern(s)
Info::
Skip navigation link detected
Info::
5 navigation landmark(s) detected
Info::
Hamburger menu detected (responsive design)
Breadcrumbs
Search
Skip Link Skip link detected
Labeled Navigation 5 <nav> element(s)
Back to Top
Hamburger Menu
Sticky Navigation Cannot reliably detect (CSS-based)
3 of 6 testable patterns navigation patterns detected. Strong navigation UX with multiple discovery paths.
B
404 Error Page
HTTP 404, custom page
REVIEW
HTTP 404, custom page
Info::
Correct 404 status code returned
Got: HTTP 404
Info::
Custom styled 404 page
Info::
Navigation links present on 404 page
Info::
Homepage link present on 404 page
404 Page Quality Custom 404 Page
Status Code HTTP 404 Page Title Samaritans homepage Custom Styling Navigation Homepage Link Search Form
B
Favicon & Branding
4 icon(s) detected
REVIEW
4 icon(s) detected
Info::
favicon.ico present at site root
Info::
HTML icon links detected
Info::
Apple touch icon present
Info::
Multiple icon sizes detected
favicon.ico Present
PNG Icons Present
Apple Touch Present
SVG Favicon Missing
Manifest Icons Missing
Multiple Sizes Present
B
Color Contrast (Screenshot)
20 text elements analyzed, 0 fail WCAG AA
REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

20 pass 7 pass AA only
Show all checked elements (20)
ElementRatioRequiredFGBGResult
h1 Samaritans5.24:13.0:1
#000000
#7F7F7F
Pass
h2 We're waiting for yo…5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Let's prevent suicid…5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Workplace wellbeing …5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Every hour. Every da…5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Why we need you to b…5.24:13.0:1
#000000
#7F7F7F
Pass
h2 3,462 volunteers5.24:13.0:1
#000000
#7F7F7F
Pass
h2 It costs £52,628.405.24:13.0:1
#000000
#7F7F7F
Pass
h2 10,632 calls5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Every hour. Every da…5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Samaritans news5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Changing the way we …5.24:13.0:1
#000000
#7F7F7F
Pass
h2 Policy and research5.24:13.0:1
#000000
#7F7F7F
Pass
title Samaritans | Every l…5.24:14.5:1
#000000
#7F7F7F
Pass
a Skip to main content5.24:14.5:1
#000000
#7F7F7F
Pass
p See content specific…5.24:14.5:1
#000000
#7F7F7F
Pass
p Choose another count…5.24:14.5:1
#000000
#7F7F7F
Pass
option United Kingdom5.24:14.5:1
#000000
#7F7F7F
Pass
option England5.24:14.5:1
#000000
#7F7F7F
Pass
option Scotland4.96:14.5:1
#000000
#7B7B7B
Pass

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

A+
Landmark Structure
8 landmarks
PASS
8 landmarks
Info::
<main> landmark present
Info::
5 <nav> landmark(s) found
Info::
All <nav> elements are properly labeled
Info::
Skip navigation link present
Page Structure — as a screen reader sees it
BANNER header NAV "Secondary" MAIN CONTENTINFO footer
A
Heading Hierarchy
33 headings
PASS
33 headings
Info::
Single H1 present
Warning::
2 empty heading(s)
Empty headings appear in the document outline but provide no information.
  • H1 Samaritans
  • H2 We're waiting for your call
  • H2 Let's prevent suicide today. Because tomorrow's too late.
  • H2 Workplace wellbeing courses
  • H2 Every hour. Every day. Every life.
  • H2 Donate today
  • H2 Talk to someone
  • H2 What we do
  • H2 Why we need you to be part of our Christmas story
  • H2 3,462 volunteers
  • H2 It costs £52,628.40
  • H2 10,632 calls
  • H2 (empty)
  • H2 Every hour. Every day. Every life.
  • H2 (empty)
  • H2 I'm looking for information about Samaritans in...
  • H2 Volunteer with us
  • H2 Samaritans news
  • H2 How the 10 Year Health Plan could support suicide prevention
  • H2 Suicide Prevention Consortium: what we learned and what’s next
  • H2 Megan Boxall runs 200 marathons in 200 days for Samaritans
  • H2 Changing the way we think about suicide
  • H2 Suicide facts and figures
  • H2 Samaritans' Media Guidelines
  • H2 The internet and suicide
  • H2 Our policy and research
  • H2 Samaritans Futureproofing Programme
  • H2 How we can help
  • H2 Support us
  • H2 Policy and research
  • H2 About Samaritans
  • H2 116 123
  • H2 Newsletter

Empty headings appear in the document outline but provide no information.

Why this matters

Empty <hN> tags break the document outline — screen-reader users navigating by heading hit dead silence.

Source: WCAG 2.4.6

A+
Alt Text Quality
All 3 images OK
PASS
All 3 images OK
Info::
3 image(s) with good alt text
3 images 3 good alt text
All images have appropriate alt text.
A
Form Accessibility
1 of 6 controls have issues
PASS
1 of 6 controls have issues
Critical::
1 control(s) without accessible label
Form controls need a <label>, aria-label, or aria-labelledby for screen readers.
Got: <select name="locale">
Info::
5 control(s) properly labeled
6 controls
5 labeled
0 placeholder only
1 unlabeled
ControlTypeLabelMethod
#searchtextSearch our websitefor/id
#id_amountnumberChange amount (required)for/id
#id_amountnumberChange amount (required)for/id
#id_amountnumberChange amount (required)for/id
#id_amountnumberChange amount (required)for/id
localeselect(none)none

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

<select name="locale">

Why this matters

Form controls without labels — assistive tech announces 'edit text' with no context; users can't complete forms.

Source: WCAG 2.1 SC 3.3.2

A
Lighthouse Accessibility Audits
Score 93/100 — 3 failing, 30 passed
PASS
93

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

Contrast

Low-contrast text is difficult or impossible for many users to read. Learn how to provide sufficient color contrast.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Go div.nation-selector__form > a.button > div.button__inner > span.nation-selector__button-text--mobile
More about volunteering div.horizontal-card__container > a.horizontal-card__link > span > span.horizontal-card__link-text
view other ways to get in touch div.call-to-action > div.call-to-action__inner > a.button > div.button__inner

These are opportunities to improve the legibility of your content.

Names and labels

Form elements without effective labels can create frustrating experiences for screen reader users. Learn more about the `select` element.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
United Kingdom England Scotland Ireland Northern Ireland Wales div.nation-selector__form > div.filters > div.filters__filter-wrapper > select.filters__select

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Donate today Make today the day you make a gift to Samaritans. Your donation w… section.section > div.wrapper > div.grid > a.card-new
Talk to someone Suicidal thoughts can be complex, frightening and confusing. I… section.section > div.wrapper > div.grid > a.card-new
What we do We make sure there’s always someone to listen if you’re in crisis o… section.section > div.wrapper > div.grid > a.card-new
How the 10 Year Health Plan could support suicide prevention 13th April 2026 div.wrapper > section.section > div.grid > a.card-new
Suicide Prevention Consortium: what we learned and what’s next 2nd April 2026 div.wrapper > section.section > div.grid > a.card-new
Megan Boxall runs 200 marathons in 200 days for Samaritans 30th March 2026 div.wrapper > section.section > div.grid > a.card-new
Suicide facts and figures We're the only organisation collating suicide data f… div.grid > div.grid__double-width > div.grid > a.card-new
Samaritans' Media Guidelines Samaritans' Media Guidelines help journalists rep… div.grid > div.grid__double-width > div.grid > a.card-new
The internet and suicide The role online content can play in suicide risk and … div.grid > div.grid__double-width > div.grid > a.card-new
Our policy and research Our research and policy work drives change that helps … div.grid > div.grid__double-width > div.grid > a.card-new
Newsletter Stay on top of our latest news and updates div.footer__inner > div.footer__nav-container > section.grid > a.footer-cta
Interactive controls are keyboard focusable
Interactive elements indicate their purpose and state
The page has a logical tab order
Visual order on the page follows DOM order
User focus is not accidentally trapped in a region
The user's focus is directed to new content added to the page
HTML5 landmark elements are used to improve navigation
Offscreen content is hidden from assistive technology
Custom controls have associated labels
Custom controls have ARIA roles
`[aria-*]` attributes match their roles
`[aria-hidden="true"]` is not present on the document `<body>`
`[role]`s have all required `[aria-*]` attributes
Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
`[role]`s are contained by their required parent element
`[role]` values are valid
`[aria-*]` attributes have valid values
`[aria-*]` attributes are valid and not misspelled
Buttons have an accessible name
Image elements have `[alt]` attributes
Form elements have associated labels
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
ARIA attributes are used as specified for the element's role
Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
`[aria-hidden="true"]` elements do not contain focusable descendents
Elements use only permitted ARIA attributes
Document has a `<title>` element
`<html>` element has a `[lang]` attribute
`<html>` element has a valid value for its `[lang]` attribute
Links are distinguishable without relying on color.
Links have a discernible name
Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
No element has a `[tabindex]` value greater than 0
Touch targets have sufficient size and spacing.
Heading elements appear in a sequentially-descending order
Skip links are focusable.
Document has a main landmark.
Deprecated ARIA roles were not used
ARIA IDs are unique
`[accesskey]` values are unique
`button`, `link`, and `menuitem` elements have accessible names
ARIA input fields have accessible names
ARIA `meter` elements have accessible names
ARIA `progressbar` elements have accessible names
Elements with the `role=text` attribute do not have focusable descendents.
ARIA toggle fields have accessible names
ARIA `tooltip` elements have accessible names
ARIA `treeitem` elements have accessible names
The page contains a heading, skip link, or landmark region
`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Definition list items are wrapped in `<dl>` elements
No form fields have multiple labels
`<frame>` or `<iframe>` elements have a title
`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
Input buttons have discernible text.
`<input type="image">` elements have `[alt]` text
The document does not use `<meta http-equiv="refresh">`
`<object>` elements have alternate text
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
`[lang]` attributes have a valid value
`<video>` elements contain a `<track>` element with `[kind="captions"]`
Tables have different content in the summary attribute and `<caption>`.
All heading elements contain content.
Uses ARIA roles only on compatible elements
Image elements do not have `[alt]` attributes that are redundant text.
Identical links have the same purpose.
Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
`<td>` elements in a large `<table>` have one or more table headers.
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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