Accessibility

· 24 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.

SCORE

GRADE

FIX

REVIEW

PASS

INFO

Checks

15 PASS 3 REVIEW 6 FIX

Link & Button Quality

Action

8 issue(s) across 131 links and 9 buttons

FIX

8 issue(s) across 131 links and 9 buttons

7 link(s) with no accessible text

Links without text are announced as raw URLs by screen readers.

Got: #Bolletta-mobile; #Contratto-mobile; #Contatore-mobile; #Condizioni-Economiche-mobile; #Modulistica-mobile; #Info-e-News-mobile; #Contatti-mobile

4 link(s) open in new tab without warning

Add '(opens in new tab)' to link text or aria-label.

Got: https://www.pariteticasen-associazioni.it; https://www.servizioelettriconazionale.it/content/dam/sen/modulo-reclami.pdf; https://www.servizioelettriconazionale.it/it-IT/info-news/news/guida-accessib…; /it-IT/privacy

1 button(s) with no accessible text

Icon-only buttons need an aria-label so screen readers can announce them.

Got: button.av-expand-list (#521 on page)

120 link(s) with descriptive text

131 links

7 empty

0 generic text

4 new tab

1 empty buttons

Element	Text	Issue	Suggested Fix
#Bolletta-mobile	(empty)	empty	Add link text or aria-label
#Contratto-mobile	(empty)	empty	Add link text or aria-label
#Contatore-mobile	(empty)	empty	Add link text or aria-label
#Condizioni-Economiche-mobile	(empty)	empty	Add link text or aria-label
#Modulistica-mobile	(empty)	empty	Add link text or aria-label
#Info-e-News-mobile	(empty)	empty	Add link text or aria-label
#Contatti-mobile	(empty)	empty	Add link text or aria-label
https://www.pariteticasen-associazioni.i…	Negoziazione paritetica	new tab	Add '(opens in new tab)' to text
https://www.servizioelettriconazionale.i…	Modulistica - reclami	new tab	Add '(opens in new tab)' to text
https://www.servizioelettriconazionale.i…	Guida all'accessibilità	new tab	Add '(opens in new tab)' to text
/it-IT/privacy	Clicca qui	new tab	Add '(opens in new tab)' to text
<button>	(empty)	empty	Add button text or aria-label

128 links and buttons have descriptive text

Links without text are announced as raw URLs by screen readers.

#Bolletta-mobile; #Contratto-mobile; #Contatore-mobile; #Condizioni-Economiche-mobile; #Modulistica-mobile; #Info-e-News-mobile; #Contatti-mobile

Why this matters

Links with no accessible text (empty <a></a>, image-only no alt, icon-only no aria-label) are unidentifiable to screen readers.

Source: WCAG 2.1 SC 2.4.4

Add '(opens in new tab)' to link text or aria-label.

https://www.pariteticasen-associazioni.it; https://www.servizioelettriconazionale.it/content/dam/sen/modulo-reclami.pdf; https://www.servizioelettriconazionale.it/it-IT/info-news/news/guida-accessib…; /it-IT/privacy

Why this matters

Links with target="_blank" without rel="noopener" leak the originating page's window context — security and UX issue.

Learn more ▾

Without rel="noopener", the new tab can navigate the original tab via window.opener (tab-nabbing attack). Modern browsers default to noopener for target=_blank but only since recent versions. Always set rel="noopener noreferrer" explicitly.

Source: MDN target / OWASP

Icon-only buttons need an aria-label so screen readers can announce them.

button.av-expand-list (#521 on page)

Why this matters

Buttons with no accessible text (icon-only, no aria-label) can't be activated by voice control or understood by screen readers.

Source: WCAG 2.1 SC 4.1.2

Favicon & Branding

Action

3 icon(s) detected

FIX

3 icon(s) detected

favicon.ico present at site root

HTML icon links detected

No apple-touch-icon detected

iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.

✓ favicon.ico Present

✓ PNG Icons Present

✗ Apple Touch Missing

✗ SVG Favicon Missing

✗ Manifest Icons Missing

✗ Multiple Sizes Missing

Web Manifest

Action

Not found

FIX

Not found

No web manifest found

No manifest at standard paths (/manifest.json, /site.webmanifest). A manifest is optional but enables PWA features like home screen installation and standalone display.

No web manifest found.

Dark Mode Support

Action

No dark mode signals

FIX

No dark mode signals

No dark mode signals detected

Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.

Detection limited to meta tags and inline styles

External CSS files may contain prefers-color-scheme rules not visible to this scan.

Dark ModeNo Dark Mode Detected

color-scheme meta Not set ✗Dark theme-color Not set ✗CSS indicators Not detected ✗

Detection limited to meta tags and inline styles.

Print Stylesheet

Action

No print styles

FIX

No print styles

No print-specific styles detected

When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.

Print Stylesheet No Print Styles

Print stylesheet Not found ✗Inline @media print Not detected ✗

Navigation UX

Action

No navigation patterns

FIX

No navigation patterns

8 navigation landmark(s) detected

Hamburger menu detected (responsive design)

No breadcrumbs, search, or skip link detected

These navigation aids help users orient themselves and find content efficiently, especially on large sites.

Breadcrumbs

Skip Link

Labeled Navigation 8 <nav> element(s)

Hamburger Menu

Sticky Navigation Cannot reliably detect (CSS-based)

2 of 6 testable patterns navigation patterns detected. Limited navigation support. Consider adding breadcrumbs, search, and skip link.

Mobile-Readable Font Sizes

96% of visible text renders at >= 12 CSS px (4 below threshold)

REVIEW

96% of visible text renders at >= 12 CSS px (4 below threshold)

4 text node(s) render below 12 CSS pixels on mobile

Mobile browsers default the root font-size to 16 px; text below ~ 12 px (75% of root) is hard to read without zooming. WCAG 1.4.4 (Resize Text) requires the page to support 200% zoom without loss of functionality -- which most layouts handle, but small base text still costs readability and conversion. Audit which selectors set sizes below 12 px (often footers, fine print, table cells) and bump them to 14-16 px or use rem units that scale with user preferences. Examples: <a> 11.0px ("Scopri di più"); <a> 11.0px ("clicca qui per approfondire"); <a> 11.0px ("Vai alla sezione Contatti"); <a> 11.0px ("scopri di più").

404 Error Page

HTTP 404, custom page

REVIEW

HTTP 404, custom page

Correct 404 status code returned

Got: HTTP 404

Custom styled 404 page

Navigation links present on 404 page

404 Page Quality ✓ Custom 404 Page

Status Code HTTP 404 ✓Page Title Not found ✓Custom Styling ✓Navigation ✓Homepage Link ✗Search Form ✗

Color Contrast (Screenshot)

Action

20 text elements analyzed, 20 fail WCAG AA

REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

0 pass 20 fail WCAG AA

h1 Servizio Elettrico Nazionale

1.00:1

#000000

needs 3.0:1 (large text)

32px · bottom of viewport · over background image/gradient

h2 Servizio Elettrico Nazionale - Servizio …

1.38:1

#000000

#0E273F

needs 3.0:1 (large text)

24px · above the fold

h2 Accedi all'Area Clienti

1.00:1

#000000

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Servizio di maggior tutela

1.00:1

#000000

needs 3.0:1 (large text)

24px · bottom of viewport · over background image/gradient

h2 Accedi all'Area Clienti

1.00:1

#000000

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Accedi all'Area Clienti

1.00:1

#000000

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Bonus sociale elettrico - disagio econom…

1.00:1

#000000

needs 3.0:1 (large text)

24px · bottom of viewport · over background image/gradient

h2 Variazione prezzi

1.00:1

#000000

needs 3.0:1 (large text)

24px · bottom of viewport

h3 Benvenuto

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 BENVENUTO SU

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport · over background image/gradient

h3 Benvenuto

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Attiva Bollett@Online

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Vuoi aggiornare i tuoi dati?

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Servizio di Maggior Tutela

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Problemi con l'accesso?

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Pedius, l'app per clienti con difficolt�…

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Carica i tuoi documenti

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 I tuoi consumi

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Il Tuo Contratto

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

h3 La tua Bolletta

1.00:1

#000000

needs 3.0:1 (large text)

19px · bottom of viewport

4 contrast failures on background images/gradients

These failures are invisible to CSS-based accessibility tools like Lighthouse. The text may be fine on a solid background, but fails when rendered over an image or gradient.

Show all checked elements (20)

Element	Ratio	Required	FG	BG	Result
h1 Servizio Elettrico N…	1.00:1	3.0:1	#000000	#000000	Fail
h2 Servizio Elettrico N…	1.38:1	3.0:1	#000000	#0E273F	Fail
h2 Accedi all'Area Clie…	1.00:1	3.0:1	#000000	#000000	Fail
h2 Servizio di maggior …	1.00:1	3.0:1	#000000	#000000	Fail
h2 Accedi all'Area Clie…	1.00:1	3.0:1	#000000	#000000	Fail
h2 Accedi all'Area Clie…	1.00:1	3.0:1	#000000	#000000	Fail
h2 Bonus sociale elettr…	1.00:1	3.0:1	#000000	#000000	Fail
h2 Variazione prezzi	1.00:1	3.0:1	#000000	#000000	Fail
h3 Benvenuto	1.00:1	3.0:1	#000000	#000000	Fail
h3 BENVENUTO SU	1.00:1	3.0:1	#000000	#000000	Fail
h3 Benvenuto	1.00:1	3.0:1	#000000	#000000	Fail
h3 Attiva Bollett@Onlin…	1.00:1	3.0:1	#000000	#000000	Fail
h3 Vuoi aggiornare i tu…	1.00:1	3.0:1	#000000	#000000	Fail
h3 Servizio di Maggior …	1.00:1	3.0:1	#000000	#000000	Fail
h3 Problemi con l'acces…	1.00:1	3.0:1	#000000	#000000	Fail
h3 Pedius, l'app per cl…	1.00:1	3.0:1	#000000	#000000	Fail
h3 Carica i tuoi docume…	1.00:1	3.0:1	#000000	#000000	Fail
h3 I tuoi consumi	1.00:1	3.0:1	#000000	#000000	Fail
h3 Il Tuo Contratto	1.00:1	3.0:1	#000000	#000000	Fail
h3 La tua Bolletta	1.00:1	3.0:1	#000000	#000000	Fail

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

Landmark Structure

18 landmarks

PASS

18 landmarks

<main> landmark present

8 <nav> landmark(s) found

All <nav> elements are properly labeled

Skip navigation link is missing (WCAG 2.4.1)

Add a skip link as the first focusable element so keyboard users can bypass repeated navigation.

Page Structure — as a screen reader sees it

Add a skip link as the first focusable element so keyboard users can bypass repeated navigation.

Why this matters

Without a skip-nav link, keyboard users tab through every nav item before reaching content — every page, every visit.

Learn more ▾

WCAG 2.4.1 (Bypass Blocks) requires a mechanism to skip past repeated content. The standard implementation is a 'Skip to main content' link that's the first focusable element, visually hidden until focused. Three lines of HTML + four of CSS.

Source: WCAG 2.1 SC 2.4.1

Heading Hierarchy

35 headings

PASS

35 headings

Single H1 present

2 empty heading(s)

Empty headings appear in the document outline but provide no information.

H2 Servizio Elettrico Nazionale - Servizio di maggior tutela
H2 Accedi all'Area Clienti
H3 Benvenuto
H2 (empty)
H3 BENVENUTO SU
H1 Servizio Elettrico Nazionale
H2 Servizio di maggior tutela
H2 Accedi all'Area Clienti
H2 Accedi all'Area Clienti
H3 Benvenuto
H2 (empty)
H3 Attiva Bollett@Online
H3 Vuoi aggiornare i tuoi dati?
H3 Servizio di Maggior Tutela
H3 Problemi con l'accesso?
H3 Pedius, l'app per clienti con difficoltà uditive
H3 Carica i tuoi documenti
H3 I tuoi consumi
H3 Il Tuo Contratto
H3 La tua Bolletta
H3 Evoluzioni del mercato al dettaglio
H3 Per noi ogni tuo dato è prezioso
H3 Diventa un esperto della tua bolletta
H2 Bonus sociale elettrico - disagio economico e fisico
H3 Informativa sui requisiti ed istruzioni di come richiederlo
H3 Servizio Elettrico Nazionale
H2 Variazione prezzi
H3 Cessione Centro Urbano di Nola
H3 Ciclone Harry
H3 Sisma Ischia
H3 Sisma Centro Italia
H3 Nuovo Operatore del Sistema di Distribuzione Duereti
H3 Prescrizione degli importi fatturati per la fornitura di energia elettrica
H3 PORTALE SEN: un sito accessibile a tutti!
H3 Livelli di qualità commerciale

Empty headings appear in the document outline but provide no information.

Why this matters

Empty <hN> tags break the document outline — screen-reader users navigating by heading hit dead silence.

Source: WCAG 2.4.6

A+

Heading Text Quality

1 heading-text-quality issue(s) detected

PASS

1 heading-text-quality issue(s) detected

1 heading(s) are all-uppercase (excluding short acronyms)

Headings rendered in all-uppercase are a styling choice that should be done via CSS (`text-transform: uppercase`), not by typing the text in caps. Capitalized text is read letter-by-letter by some screen readers (e.g., "H-E-L-L-O W-O-R-L-D" instead of "hello world"). It's also a soft signal of CMS-migration artifacts where the original lowercase intent was lost.

Got: 1 all-caps heading(s)

A+

Alt Text Quality

All 16 images OK

PASS

All 16 images OK

16 image(s) with good alt text

16 images 16 good alt text

All images have appropriate alt text.

A+

Form Accessibility

All 6 controls labeled

PASS

All 6 controls labeled

6 control(s) properly labeled

6 controls

6 labeled

0 placeholder only

0 unlabeled

Control	Type	Label	Method
#user-email-mobile	email	Email	for/id
#user-password-mobile	password	Password	for/id
#txtUsername	email	Email	for/id
#txtPassword	password	Password	for/id
#txtUsername	email	Email	for/id
#txtPassword	password	Password	for/id

A+

Form Input Types

6 form control(s) checked, no type mismatches

PASS

6 form control(s) checked, no type mismatches

No input-type mismatches detected

Form Input Quality

1 input-semantic issue(s) across 6 form control(s)

PASS

1 input-semantic issue(s) across 6 form control(s)

3 password field(s) missing or with invalid `autocomplete`

Password managers fill / save passwords only when `autocomplete` is exactly `current-password` (login) or `new-password` (registration / change). Empty, `off`, `password`, or other values silently disable the manager UX. Sample: <input type="password" name="txtPassword">, <input type="password" name="txtPassword">, <input type="password" name="txtPassword">.

A+

Mobile Keyboard & Autofill

No autofill-eligible form controls

PASS

No autofill-eligible form controls

No autofill-eligible form controls (no name/email/tel/address fields)

A+

Document Language

Lang attribute set to "it-IT"

PASS

Lang attribute set to "it-IT"

<html lang="it-IT"> is set and valid

Got: it-IT

A+

Tabindex Anti-Patterns

89 explicit tabindex attribute(s) checked, no anti-patterns

PASS

89 explicit tabindex attribute(s) checked, no anti-patterns

No tabindex anti-patterns detected

A+

Iframe Accessibility

No iframes on this page

PASS

No iframes on this page

A+

Tap Target Adequacy

All tap targets meet WCAG 2.5.5/2.5.8 sizing

PASS

All tap targets meet WCAG 2.5.5/2.5.8 sizing

All tap targets meet WCAG 2.5.5 (44x44px) sizing

A+

PWA Depth

No PWA depth issues detected

PASS

No PWA depth issues detected

A+

Mobile UX Depth

1 mobile-depth signal(s) detected

PASS

1 mobile-depth signal(s) detected

No `<meta name="theme-color">` -- browser chrome falls back to default

Without `theme-color`, Android Chrome's status bar and iOS Safari's toolbar fall back to a generic gray. Adding a single hex color in `<meta name="theme-color" content="#0066cc">` tints them to your brand color across all mobile browsers.

Lighthouse Accessibility Audits

Score 94/100 — 2 failing, 26 passed

PASS

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

Best practices

Disabling zooming is problematic for users with low vision who rely on screen magnification to properly see the contents of a web page. Learn more about the viewport meta tag.

Why this matters

Informational: a Permissions-Policy directive showing feature -> allowed origins.

Source: MDN Permissions-Policy

Failing Elements
head > meta `head > meta`

These items highlight common accessibility best practices.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
CLICCA QUI PER APPROFONDIRE `div.col-12 > div.hero-banner__column > div.hero-banner__column--button > a.btn`
General Data Protection Regulation GDPR `div.row > div.col-12 > div.footer__sections__inner > a.footer__sections__inner--gdpr`

○Interactive controls are keyboard focusable

○Interactive elements indicate their purpose and state

○The page has a logical tab order

○Visual order on the page follows DOM order

○User focus is not accidentally trapped in a region

○The user's focus is directed to new content added to the page

○HTML5 landmark elements are used to improve navigation

○Offscreen content is hidden from assistive technology

○Custom controls have associated labels

○Custom controls have ARIA roles

●`[aria-*]` attributes match their roles

●`[aria-hidden="true"]` is not present on the document `<body>`

●`[role]`s have all required `[aria-*]` attributes

●`[role]` values are valid

●`[aria-*]` attributes have valid values

●`[aria-*]` attributes are valid and not misspelled

●Buttons have an accessible name

●Image elements have `[alt]` attributes

●`button`, `link`, and `menuitem` elements have accessible names

●ARIA attributes are used as specified for the element's role

●`[aria-hidden="true"]` elements do not contain focusable descendents

●Elements use only permitted ARIA attributes

●Background and foreground colors have a sufficient contrast ratio

●Document has a `<title>` element

●`<html>` element has a `[lang]` attribute

●`<html>` element has a valid value for its `[lang]` attribute

●Links are distinguishable without relying on color.

●Links have a discernible name

●No element has a `[tabindex]` value greater than 0

●Touch targets have sufficient size and spacing.

●Heading elements appear in a sequentially-descending order

●Document has a main landmark.

●Deprecated ARIA roles were not used

●ARIA IDs are unique

●Uses ARIA roles only on compatible elements

●Identical links have the same purpose.

○`[accesskey]` values are unique

○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.

○ARIA input fields have accessible names

○ARIA `meter` elements have accessible names

○ARIA `progressbar` elements have accessible names

○Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.

○`[role]`s are contained by their required parent element

○Elements with the `role=text` attribute do not have focusable descendents.

○ARIA toggle fields have accessible names

○ARIA `tooltip` elements have accessible names

○ARIA `treeitem` elements have accessible names

○The page contains a heading, skip link, or landmark region

○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.

○Definition list items are wrapped in `<dl>` elements

○No form fields have multiple labels

○`<frame>` or `<iframe>` elements have a title

○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.

○Input buttons have discernible text.

○`<input type="image">` elements have `[alt]` text

○Form elements have associated labels

○Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).

○List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements

○The document does not use `<meta http-equiv="refresh">`

○`<object>` elements have alternate text

○Select elements have associated label elements.

○Skip links are focusable.

○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.

○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.

○`[lang]` attributes have a valid value

○`<video>` elements contain a `<track>` element with `[kind="captions"]`

○Tables have different content in the summary attribute and `<caption>`.

○All heading elements contain content.

○Image elements do not have `[alt]` attributes that are redundant text.

○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.

○`<td>` elements in a large `<table>` have one or more table headers.

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.