Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.

SCORE

GRADE

FIX

REVIEW

PASS

INFO

Checks

4 PASS 3 REVIEW 6 FIX

Link & Button Quality

Action

49 issue(s) across 159 links and 26 buttons

FIX

49 issue(s) across 159 links and 26 buttons

48 link(s) with no accessible text

Links without text are announced as raw URLs by screen readers.

Got: a.wj-link (#188 on page); a.wj-link (#190 on page); a.wj-link (#206 on page); a.wj-link (#208 on page); /en-ag; /en-aw; /en-bb; /en-bm; /en-bq; /en-br (+38 more)

1 link(s) with generic text

Generic link text like 'click here' doesn't describe the destination.

Got: https://www.westjet.com/en-ca/news/2025/westjet-provides-further-update-on-ju… ("here")

10 link(s) open in new tab without warning

Add '(opens in new tab)' to link text or aria-label.

Got: https://hotels.westjet.com/?tag=ptrlnkmth; https://westjetbusinesstravel.com/; https://www.westjettravelagents.com/; https://westjetbiz.westjet.com/login.html; https://twitter.com/westjet; http://instagram.com/westjet; https://www.facebook.com/westjet/; https://www.linkedin.com/company/westjet; http://youtube.com/westjet; https://www.tiktok.com/@MS4wLjABAAAAe40vZfb-6oN0KdsGwMKtVl7qyE7KVBiL0cWU0x6PX…

100 link(s) with descriptive text

159 links

48 empty

1 generic text

10 new tab

0 empty buttons

Element	Text	Issue	Suggested Fix
	(empty)	empty	Add link text or aria-label
	(empty)	empty	Add link text or aria-label
https://www.westjet.com/en-ca/news/2025/…	here	generic text	Replace with descriptive text
Before: here Suggested: Westjet Provides Further Update On June 13 2025 Cybersecurity Incident
	(empty)	empty	Add link text or aria-label
	(empty)	empty	Add link text or aria-label
https://hotels.westjet.com/?tag=ptrlnkmt…	Hotels	new tab	Add '(opens in new tab)' to text
https://westjetbusinesstravel.com/	WestJet for Business Travel �…	new tab	Add '(opens in new tab)' to text
https://www.westjettravelagents.com/	WestJet for Travel Agents	new tab	Add '(opens in new tab)' to text
https://westjetbiz.westjet.com/login.htm…	Book with WestJet Biz	new tab	Add '(opens in new tab)' to text
/en-ag	(empty)	empty	Add link text or aria-label
/en-aw	(empty)	empty	Add link text or aria-label
/en-bb	(empty)	empty	Add link text or aria-label
/en-bm	(empty)	empty	Add link text or aria-label
/en-bq	(empty)	empty	Add link text or aria-label
/en-br	(empty)	empty	Add link text or aria-label
/pt-br	(empty)	empty	Add link text or aria-label
/en-bs	(empty)	empty	Add link text or aria-label
/en-bz	(empty)	empty	Add link text or aria-label
/en-ca	(empty)	empty	Add link text or aria-label
/fr-ca	(empty)	empty	Add link text or aria-label
/en-co	(empty)	empty	Add link text or aria-label
/es-co	(empty)	empty	Add link text or aria-label
/en-cr	(empty)	empty	Add link text or aria-label
/en-cu	(empty)	empty	Add link text or aria-label
/en-cw	(empty)	empty	Add link text or aria-label
/en-dk	(empty)	empty	Add link text or aria-label
/en-do	(empty)	empty	Add link text or aria-label
/en-es	(empty)	empty	Add link text or aria-label
/es-es	(empty)	empty	Add link text or aria-label
/en-fr	(empty)	empty	Add link text or aria-label
/fr-fr	(empty)	empty	Add link text or aria-label
/en-gb	(empty)	empty	Add link text or aria-label
/en-gd	(empty)	empty	Add link text or aria-label
/es-gd	(empty)	empty	Add link text or aria-label
/en-ie	(empty)	empty	Add link text or aria-label
/en-is	(empty)	empty	Add link text or aria-label
/en-it	(empty)	empty	Add link text or aria-label
/en-jm	(empty)	empty	Add link text or aria-label
/en-jp	(empty)	empty	Add link text or aria-label
/en-kr	(empty)	empty	Add link text or aria-label
/en-ky	(empty)	empty	Add link text or aria-label
/en-lc	(empty)	empty	Add link text or aria-label
/en-mx	(empty)	empty	Add link text or aria-label
/es-mx	(empty)	empty	Add link text or aria-label
/en-nl	(empty)	empty	Add link text or aria-label
/en-pa	(empty)	empty	Add link text or aria-label
/es-pa	(empty)	empty	Add link text or aria-label
/en-pr	(empty)	empty	Add link text or aria-label
/en-pt	(empty)	empty	Add link text or aria-label
/en-sx	(empty)	empty	Add link text or aria-label
/en-tc	(empty)	empty	Add link text or aria-label
/en-us	(empty)	empty	Add link text or aria-label
/es-us	(empty)	empty	Add link text or aria-label
https://twitter.com/westjet	X	new tab	Add '(opens in new tab)' to text
http://instagram.com/westjet	Instagram	new tab	Add '(opens in new tab)' to text
https://www.facebook.com/westjet/	Facebook	new tab	Add '(opens in new tab)' to text
https://www.linkedin.com/company/westjet	LinkedIn	new tab	Add '(opens in new tab)' to text
http://youtube.com/westjet	YouTube	new tab	Add '(opens in new tab)' to text
https://www.tiktok.com/@MS4wLjABAAAAe40v…	TikTok	new tab	Add '(opens in new tab)' to text

126 links and buttons have descriptive text

Links without text are announced as raw URLs by screen readers.

a.wj-link (#188 on page); a.wj-link (#190 on page); a.wj-link (#206 on page); a.wj-link (#208 on page); /en-ag; /en-aw; /en-bb; /en-bm; /en-bq; /en-br (+38 more)

Why this matters

Links with no accessible text (empty <a></a>, image-only no alt, icon-only no aria-label) are unidentifiable to screen readers.

Source: WCAG 2.1 SC 2.4.4

Generic link text like 'click here' doesn't describe the destination.

https://www.westjet.com/en-ca/news/2025/westjet-provides-further-update-on-ju… ("here")

Why this matters

Generic anchor text ('click here', 'read more', 'learn more') tells screen readers and search engines nothing about the destination.

Learn more ▾

Out-of-context lists of links read by AT (one navigation pattern) become useless when every link says 'click here'. Use the destination's title or topic as anchor text. Doubles as SEO win — Google passes anchor-text relevance to the destination.

Source: WCAG 2.4.4 / Google Search Central

Add '(opens in new tab)' to link text or aria-label.

https://hotels.westjet.com/?tag=ptrlnkmth; https://westjetbusinesstravel.com/; https://www.westjettravelagents.com/; https://westjetbiz.westjet.com/login.html; https://twitter.com/westjet; http://instagram.com/westjet; https://www.facebook.com/westjet/; https://www.linkedin.com/company/westjet; http://youtube.com/westjet; https://www.tiktok.com/@MS4wLjABAAAAe40vZfb-6oN0KdsGwMKtVl7qyE7KVBiL0cWU0x6PX…

Why this matters

Links with target="_blank" without rel="noopener" leak the originating page's window context — security and UX issue.

Learn more ▾

Without rel="noopener", the new tab can navigate the original tab via window.opener (tab-nabbing attack). Modern browsers default to noopener for target=_blank but only since recent versions. Always set rel="noopener noreferrer" explicitly.

Source: MDN target / OWASP

Favicon & Branding

Action

1 icon(s) detected

FIX

1 icon(s) detected

favicon.ico present at site root

No apple-touch-icon detected

iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.

✓ favicon.ico Present

✗ PNG Icons Missing

✗ Apple Touch Missing

✗ SVG Favicon Missing

✗ Manifest Icons Missing

✗ Multiple Sizes Missing

Web Manifest

Action

Invalid JSON

FIX

Invalid JSON

Manifest contains invalid JSON

Manifest at https://westjet.com/manifest.json contains invalid JSON. Browsers cannot parse it.

Got: https://westjet.com/manifest.json

Manifest contains invalid JSON.

Dark Mode Support

Action

No dark mode signals

FIX

No dark mode signals

No dark mode signals detected

Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.

Detection limited to meta tags and inline styles

External CSS files may contain prefers-color-scheme rules not visible to this scan.

Dark ModeNo Dark Mode Detected

color-scheme meta Not set ✗Dark theme-color Not set ✗CSS indicators Not detected ✗

Detection limited to meta tags and inline styles.

Print Stylesheet

Action

No print styles

FIX

No print styles

No print-specific styles detected

When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.

Print Stylesheet No Print Styles

Print stylesheet Not found ✗Inline @media print Not detected ✗

Landmark Structure

Action

13 landmarks

REVIEW

13 landmarks

No <main> landmark found

Screen reader users cannot quickly navigate to the primary content. Wrap your main content in <main>.

5 <nav> landmark(s) found

1 of 5 <nav> elements are unlabeled

Multiple navigations need aria-label to distinguish them for screen readers.

Skip navigation link present

Page Structure — as a screen reader sees it

Screen reader users cannot quickly navigate to the primary content. Wrap your main content in <main>.

Why this matters

Without a <main> landmark, screen-reader users can't skip past the navigation to the page content — every page starts with re-reading the menu.

Learn more ▾

The <main> element marks the page's primary content area. Assistive tech offers a 'jump to main' shortcut — but only if <main> exists. Without it, every page navigation forces re-reading the header. Wrap your primary content in a single <main>.

Source: WAI-ARIA / WCAG 2.4.1

Multiple navigations need aria-label to distinguish them for screen readers.

Why this matters

Some <nav> elements lack aria-label — screen-reader users hear 'navigation' multiple times with no way to distinguish them.

Learn more ▾

When a page has multiple <nav> regions (primary, footer, breadcrumb), each needs aria-label or aria-labelledby. AT users navigate by landmark; identical 'navigation' announcements force them to enter each one to discover purpose.

Source: WAI-ARIA Authoring Practices

404 Error Page

HTTP 404, custom page

REVIEW

HTTP 404, custom page

Correct 404 status code returned

Got: HTTP 404

Custom styled 404 page

Navigation links present on 404 page

404 Page Quality ✓ Custom 404 Page

Status Code HTTP 404 ✓Page Title Oops! Page not found. | WestJet official site ✓Custom Styling ✓Navigation ✓Homepage Link ✗Search Form ✗

Color Contrast (Screenshot)

Action

20 text elements analyzed, 19 fail WCAG AA

REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

1 pass 19 fail WCAG AA

h1 Book a flight

1.66:1

#000000

#333333

needs 3.0:1 (large text)

32px · bottom of viewport

h2 Canadian connections

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 True North

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Prepare for travel

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Get ready for take off

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 About WestJet

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Other Services

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Guest Support

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h2 Legal, Restrictions and Terms and Condit…

1.66:1

#000000

#333333

needs 3.0:1 (large text)

24px · bottom of viewport

h3 Add bags to your trip

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Advance seat selection

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Travel help & support

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Add bags to your trip

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Advance seat selection

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Travel help & support

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Add bags to your trip

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Advance seat selection

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Travel help & support

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

h3 Check-in within 24 hours

1.66:1

#000000

#333333

needs 3.0:1 (large text)

19px · bottom of viewport

Show all checked elements (20)

Element	Ratio	Required	FG	BG	Result
h1 Book a flight	1.66:1	3.0:1	#000000	#333333	Fail
h2 Sign in	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Canadian connections	1.66:1	3.0:1	#000000	#333333	Fail
h2 True North	1.66:1	3.0:1	#000000	#333333	Fail
h2 Prepare for travel	1.66:1	3.0:1	#000000	#333333	Fail
h2 Get ready for take o…	1.66:1	3.0:1	#000000	#333333	Fail
h2 About WestJet	1.66:1	3.0:1	#000000	#333333	Fail
h2 Other Services	1.66:1	3.0:1	#000000	#333333	Fail
h2 Guest Support	1.66:1	3.0:1	#000000	#333333	Fail
h2 Legal, Restrictions …	1.66:1	3.0:1	#000000	#333333	Fail
h3 Add bags to your tri…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Advance seat selecti…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Travel help & suppor…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Add bags to your tri…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Advance seat selecti…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Travel help & suppor…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Add bags to your tri…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Advance seat selecti…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Travel help & suppor…	1.66:1	3.0:1	#000000	#333333	Fail
h3 Check-in within 24 h…	1.66:1	3.0:1	#000000	#333333	Fail

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

Heading Hierarchy

30 headings

PASS

30 headings

Multiple H1 headings (2 found)

A page should have only one H1. Multiple H1s dilute the document outline.

H2 Sign in
H1 Book a flight
H1 Canada starts with WestJet duplicate H1
H2 Canadian connections
H2 True North
H2 Prepare for travel
H3 Add bags to your trip
H3 Advance seat selection
H3 Travel help & support
H3 Add bags to your trip
H3 Advance seat selection
H3 Travel help & support
H3 Add bags to your trip
H3 Advance seat selection
H3 Travel help & support
H2 Get ready for take off
H3 Check-in within 24 hours
H3 Flight status
H3 Manage your trip
H3 Check-in within 24 hours
H3 Flight status
H3 Manage your trip
H3 Check-in within 24 hours
H3 Flight status
H3 Manage your trip
H2 About WestJet
H2 Other Services
H2 Guest Support
H3 Legal
H2 Legal, Restrictions and Terms and Conditions

A page should have only one H1. Multiple H1s dilute the document outline.

Why this matters

Multiple H1s blur the page's primary topic — screen-reader users and Google both prefer one H1.

Learn more ▾

HTML5's outline algorithm technically allows multiple H1s within sectioning content, but no browser implements it. In practice: one H1 per page. Use H2-H6 for subsections.

Source: WCAG 2.4.6 / Google Search Central

A+

Alt Text Quality

All 7 images OK

PASS

All 7 images OK

2 decorative image(s) correctly marked

5 image(s) with good alt text

7 images 5 good alt text 2 decorative

All images have appropriate alt text.

Form Accessibility

1 of 11 controls have issues

PASS

1 of 11 controls have issues

1 control(s) without accessible label

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

Got: <textarea name="g-recaptcha-response" id="g-recaptcha-response-100000">

10 control(s) properly labeled

11 controls

10 labeled

0 placeholder only

1 unlabeled

Control	Type	Label	Method
#westjetId-wj-input-ex4ydumt6x6	text	Email or WestJet Rewards ID	for/id
#password-wj-input-7cbd1sxrt3h	password	Password	for/id
#text-input-26e58c6f-22b7-4034-a145-e85ec28d7988	text	Trip type	for/id
#text-input-13d6b989-dfe8-4573-856a-6a5b7584b212	text	From	for/id
#text-input-2cb2c4c7-baaf-4170-b0cf-ab7ec157e81c	text	Going to	for/id
#text-input-75dc1711-975c-4c77-b10e-e225d6e7c76b	text	New departure	for/id
#text-input-4081ddc4-6812-4183-bb7e-09d7e726c72f	text	Return date	for/id
#text-input-0a4c58e2-2a2d-4774-9630-eae8df2e65f0	text	Guests	for/id
#country-selection	select	Select country	aria-label
#language-selection	select	Select language	aria-label
#g-recaptcha-response-100000	textarea	(none)	none

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

Why this matters

Form controls without labels — assistive tech announces 'edit text' with no context; users can't complete forms.

Source: WCAG 2.1 SC 3.3.2

Lighthouse Accessibility Audits

Score 94/100 — 2 failing, 28 passed

PASS

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

Names and labels

When a button doesn't have an accessible name, screen readers announce it as "button", making it unusable for users who rely on screen readers. Learn how to make buttons more accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
div.container > div#flex-container > div.advisory-desktop > button.close `div.container > div#flex-container > div.advisory-desktop > button.close`

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Best practices

One main landmark helps screen reader users navigate a web page. Learn more about landmarks.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
html.no-touch `html.no-touch`

These items highlight common accessibility best practices.

○Interactive controls are keyboard focusable

○Interactive elements indicate their purpose and state

○The page has a logical tab order

○Visual order on the page follows DOM order

○User focus is not accidentally trapped in a region

○The user's focus is directed to new content added to the page

○HTML5 landmark elements are used to improve navigation

○Offscreen content is hidden from assistive technology

○Custom controls have associated labels

○Custom controls have ARIA roles

●`[aria-*]` attributes match their roles

●`[aria-hidden="true"]` is not present on the document `<body>`

●`[role]`s have all required `[aria-*]` attributes

●`[role]` values are valid

●`[aria-*]` attributes have valid values

●`[aria-*]` attributes are valid and not misspelled

●Image elements have `[alt]` attributes

●Form elements have associated labels

●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.

●ARIA attributes are used as specified for the element's role

●`[aria-hidden="true"]` elements do not contain focusable descendents

●Elements use only permitted ARIA attributes

●Background and foreground colors have a sufficient contrast ratio

●Document has a `<title>` element

●`<html>` element has a `[lang]` attribute

●`<html>` element has a valid value for its `[lang]` attribute

●Links are distinguishable without relying on color.

●Links have a discernible name

●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).

●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements

●No element has a `[tabindex]` value greater than 0

●Touch targets have sufficient size and spacing.

●`[lang]` attributes have a valid value

●Heading elements appear in a sequentially-descending order

●Deprecated ARIA roles were not used

●Uses ARIA roles only on compatible elements

●Identical links have the same purpose.

●Elements with visible text labels have matching accessible names.

○`[accesskey]` values are unique

○`button`, `link`, and `menuitem` elements have accessible names

○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.

○ARIA input fields have accessible names

○ARIA `meter` elements have accessible names

○ARIA `progressbar` elements have accessible names

○Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.

○`[role]`s are contained by their required parent element

○Elements with the `role=text` attribute do not have focusable descendents.

○ARIA toggle fields have accessible names

○ARIA `tooltip` elements have accessible names

○ARIA `treeitem` elements have accessible names

○The page contains a heading, skip link, or landmark region

○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.

○Definition list items are wrapped in `<dl>` elements

○ARIA IDs are unique

○No form fields have multiple labels

○`<frame>` or `<iframe>` elements have a title

○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.

○Input buttons have discernible text.

○`<input type="image">` elements have `[alt]` text

○The document does not use `<meta http-equiv="refresh">`

○`<object>` elements have alternate text

○Select elements have associated label elements.

○Skip links are focusable.

○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.

○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.

○`<video>` elements contain a `<track>` element with `[kind="captions"]`

○Tables have different content in the summary attribute and `<caption>`.

○All heading elements contain content.

○Image elements do not have `[alt]` attributes that are redundant text.

○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.

○`<td>` elements in a large `<table>` have one or more table headers.

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.