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Performance

· 17 checks — Lighthouse + waterfall + sustainability rolled into one auditable list.
SCORE
70
GRADE
C
FIX
6
REVIEW
2
PASS
7
INFO
2

Performance-focused optimization plan with CWV assessment, top offenders, and time estimates

Mobile Desktop
12
Performance Overall performance score (0–100) based on Core Web Vitals and other metrics. 90+ is good.
92
Accessibility Measures how accessible the page is for users with disabilities. Checks color contrast, ARIA labels, and semantic HTML.
73
Best Practices Checks for modern web development best practices including HTTPS, no console errors, and secure JavaScript.
92
SEO Measures basic SEO optimizations: meta tags, crawlability, link text, and mobile friendliness.

First Contentful Paint First Contentful Paint — how long until the browser renders the first piece of content. Under 1.8s is good.

5.36 s

Largest Contentful Paint Largest Contentful Paint — how long until the largest visible element loads. Under 2.5s is good.

21.74 s

Total Blocking Time Total Blocking Time — total time the main thread was blocked, preventing user input. Under 200ms is good.

5.45 s

Cumulative Layout Shift Cumulative Layout Shift — measures visual stability. How much the page layout shifts during loading. Under 0.1 is good.

0.266

Speed Index Speed Index — how quickly content is visually displayed during load. Under 3.4s is good.

28.38 s

Time to Interactive Time to Interactive — how long until the page is fully interactive and responds to user input. Under 3.8s is good.

58.07 s

Page Load Progression

1.1 s
2.1 s
3.2 s
4.3 s
5.3 s
6.4 s
7.5 s
8.5 s
Checks
17
7 PASS 2 REVIEW 6 FIX
F
Page Weight Budget
Action
4.1 MB transferred, 142 requests
FIX
4.1 MB transferred, 142 requests
Critical::
Page weighs 9.6 MB (4.1 MB transferred)
Warning::
Images are 1.7 MB — compress or use modern formats
Convert images to WebP/AVIF and resize to display dimensions to reduce transfer size.
Got: 1.7 MB
Warning::
JavaScript is 1.3 MB — consider code splitting or lazy loading
Large JavaScript bundles delay interactivity. Split code by route or defer non-critical scripts.
Got: 1.3 MB
Info::
Fonts are 557 KB — consider subsetting or using system fonts
Subset fonts to include only used characters, or switch to system font stacks.
Got: 557 KB
Warning::
142 HTTP requests — consider bundling or reducing
Each request adds latency. Bundle small files, use sprites, or eliminate unnecessary requests.
Info::
Estimated 0.86 g CO2 per page load
4.1 MB / 2.4 MB budget
4.1 MB transferred
142 requests
0.86 g CO2 per page load
Images 1.7 MiB 41%
JavaScript 1.3 MiB 33%
Fonts 557.0 KiB 13%
Other 336.6 KiB 8%
HTML 93.6 KiB 2%
CSS 51.1 KiB 1%
Other 35.6 KiB 1%
Other 7.3 KiB 0%
Other 0 B 0%
0 2.4 MB 4.9 MB
Over budget

Convert images to WebP/AVIF and resize to display dimensions to reduce transfer size.

Why this matters

Image bandwidth is high — modern formats (WebP/AVIF) and resizing typically cut it 50%+.

Source: web.dev

Large JavaScript bundles delay interactivity. Split code by route or defer non-critical scripts.

Why this matters

JavaScript bundle is large — code-split routes and lazy-load off-screen components to defer.

Source: web.dev

Subset fonts to include only used characters, or switch to system font stacks.

Why this matters

Font payload is large — subset to used glyphs only, or fall back to system fonts (zero load time).

Source: web.dev font loading

Each request adds latency. Bundle small files, use sprites, or eliminate unnecessary requests.

Why this matters

High HTTP request count — bundling, sprite-ing, and HTTP/2 server push can reduce per-request overhead.

Source: web.dev

D
Third-Party Impact
Action
100% third-party, 0 ms blocking
FIX
100% third-party, 0 ms blocking
Warning::
Third-party code accounts for 100% of page weight (4.1 MiB of 4.1 MiB)
Info::
Third-party blocking time is low (0 ms)
100%
First-party Third-party
F
JS Execution Cost
Action
161517ms total JS execution
FIX
161517ms total JS execution
Warning::
https://www.servicenow.com/etc/cloudsettings.kerne...: 63195ms CPU time
Warning::
https://www.servicenow.com/: 49902ms CPU time
Warning::
https://www.servicenow.com/content/dam/servicenow-...: 30004ms CPU time
Warning::
https://www.servicenow.com/etc.clientlibs/ds/clien...: 7976ms CPU time
Warning::
Unattributable: 3921ms CPU time
Warning::
Third-party scripts: 161517ms (100% of total)

Main Thread Breakdown

Script Evaluation 31% Other 29% Style & Layout 23% Rendering 15%
ScriptTotalScriptingParse/CompileParty
https://www.servicenow.com/etc/cloudsettings.kernel.js/conf/servicenow-www/settings/cloudsettings/default/contexthub63195ms8706ms62ms3rd
https://www.servicenow.com/49902ms108ms13ms3rd
https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/homepage-hybrid-bundle-v4.js30004ms29201ms211ms3rd
https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-generic.min.8db91ab0be1a51e2db1af2fbb80a7d2f.js7976ms7132ms254ms3rd
Unattributable3921ms97ms0ms3rd
https://www.servicenow.com/g0qnl_a_YLYUI/1p/u1W0JyZywfjk/JuaGLDVzkDSQGQz7/T1ImORN2cQE/Ii5FSA5/xYkEB1524ms1273ms91ms3rd
https://s2.go-mpulse.net/boomerang/RL5JW-PHDQ7-UYYZD-J2FGS-FE4LN1311ms1138ms34ms3rd
https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/launch-89f6ee0b3587.min.js1214ms959ms178ms3rd
https://consent.trustarc.com/asset/adv-bundle.js?v=v1.7-17291037ms486ms2ms3rd
https://consent.trustarc.com/asset/notice.js/v/v1.7-1729414ms301ms19ms3rd

Showing top 10 of 17 scripts

D
JS Bundles
Action
33 scripts, 421 KB unused
FIX
33 scripts, 421 KB unused
Warning::
https://www.servicenow.com/content/dam/servicenow-...: 146 KB unused (49%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.servicenow.com/etc.clientlibs/ds/clien...: 78 KB unused (32%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.servicenow.com/etc/cloudsettings.kerne...: 49 KB unused (48%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://www.servicenow.com/g0qnl_a_YLYUI/1p/u1W0Jy...: 38 KB unused (21%)
Consider code splitting or tree shaking to reduce unused code.
Warning::
https://assets.adobedtm.com/a441b904b50e/a1b7254b4...: 36 KB unused (23%)
Consider code splitting or tree shaking to reduce unused code.
Info::
Total unused JavaScript: 421 KB
421 KB unused JavaScript

Downloaded but never executed on this page.

ScriptSizeUnusedMinifiedParty
https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/homepage-hybrid-bundle-v4.js299 KB146 KB (49%)✓3rd
https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-generic.min.8db91ab0be1a51e2db1af2fbb80a7d2f.js242 KB78 KB (32%)✓3rd
https://www.servicenow.com/etc/cloudsettings.kernel.js/conf/servicenow-www/settings/cloudsettings/default/contexthub103 KB49 KB (48%)✓3rd
https://www.servicenow.com/g0qnl_a_YLYUI/1p/u1W0JyZywfjk/JuaGLDVzkDSQGQz7/T1ImORN2cQE/Ii5FSA5/xYkEB181 KB38 KB (21%)✓3rd
https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/launch-89f6ee0b3587.min.js160 KB36 KB (23%)✓3rd
https://s2.go-mpulse.net/boomerang/RL5JW-PHDQ7-UYYZD-J2FGS-FE4LN60 KB28 KB (48%)✓3rd
https://www.servicenow.com/etc.clientlibs/clientlibs/granite/jquery.min.3e24d4d067ac58228b5004abb50344ef.js36 KB24 KB (68%)✓3rd
https://consent.trustarc.com/asset/adv-bundle.js?v=v1.7-172978 KB21 KB (27%)✓3rd
https://rum.hlx.page/.rum/@adobe/helix-rum-js@%5E2/dist/rum-standalone.js3 KB—✓3rd
https://consent.trustarc.com/notice?domain=servicenow2.com&c=teconsent&text=true&js=nj&noticeType=bb&gtm=1&pcookie&privacypolicylink=//www.servicenow.com/privacy-statement.html&cookieLink=//www.servicenow.com/cookie-policy.html7 KB—✓3rd

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

Consider code splitting or tree shaking to reduce unused code.

Why this matters

This bundle has high unused code — code-split or tree-shake to ship only what executes.

Source: web.dev / Lighthouse coverage

F
Page Weight Inventory
Action
142 resources · 4.1 MB · 421 KB savings available
FIX
142 resources · 4.1 MB · 421 KB savings available
Warning::
Page weight 3.1 MB over 1MB target
Got: 4.1 MB Expected: ≤ 1 MB
Info::
~421 KB of savings available
Warning::
141 third-party resources (100% of weight)
Info::
5 resources over 200KB
142 resources · 4.1 MiB · 141 third-party 3.1 MiB over 1MB target
Image 41% · 1.7 MiB
JavaScript 38% · 1.6 MiB
Font 13% · 557.0 KiB
Document 4% · 182.9 KiB
Other 1% · 60.4 KiB
CSS 1% · 51.1 KiB

~420.7 KiB of savings available

Remove unused JavaScript: 420.7 KiB
F
HTTP Caching
Action
No cache headers
FIX
No cache headers
Warning::
No Cache-Control header found
Browsers will use heuristic caching, which can be unpredictable. Set explicit cache headers.

No Cache-Control header

Adding a Cache-Control header can significantly improve repeat-visit performance.

B
Image Optimization
57 images, 0 KB saveable
REVIEW
57 images, 0 KB saveable
Warning::
https://www.servicenow.com/content/dam/servicenow-... is missing width/height — may cause layout shift
Set explicit width and height to prevent CLS.
57 images 1.7 MB
0 oversized -0 KB
29 legacy format
1 missing dimensions CLS risk

Set explicit width and height to prevent CLS.

Why this matters

Image without explicit width/height — browser can't reserve space; CLS jumps when image loads.

Source: web.dev / Core Web Vitals

C
Green Hosting
Action
Whether the site is served from green-energy infrastructure
REVIEW

Green Hosting

No green hosting detected

A+
Text Compression
All text resources are compressed
PASS
All text resources are compressed
Info::
All text resources are compressed
All text resources are properly compressed.
A+
Font Loading
14 fonts (557 KB)
PASS
14 fonts (557 KB)
Info::
14 font(s) use font-display: swap (FOUT risk but functional)

Web fonts

14

557 KB total

Render-blocking

0

of 14

Dominant font-display

swap

Most common across fonts

Font loading timeline
Transfer FOIT (block) FOUT (swap)
0 ms 2.0 s 4.0 s 6.0 s 8.0 s 10.0 s 12.0 s 14.0 s 16.0 s 18.0 s 20.0 s 22.0 s FCP 5.4 s LCP 21.7 shttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Light.woff2ServiceNowSans-Light.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Light.woff2 — 49.2 KiB — 39 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Book.woff2ServiceNowSans-Book.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Book.woff2 — 52.1 KiB — 44 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Regular.woff2ServiceNowSans-Regular.... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Regular.woff2 — 47.3 KiB — 50 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Medium.woff2ServiceNowSans-Medium.w... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Medium.woff2 — 52.9 KiB — 54 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Bold.woff2ServiceNowSans-Bold.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Bold.woff2 — 51.6 KiB — 62 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Thin.woff2ServiceNowSans-Thin.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Thin.woff2 — 47.4 KiB — 81 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSansMono-Regular.woff2ServiceNowSansMono-Regu... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSansMono-Regular.woff2 — 31.5 KiB — 92 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/fa-light-300.woff2fa-light-300.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/fa-light-300.woff2 — 13.8 KiB — 16 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/fa-brands-400.woff2fa-brands-400.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/fa-brands-400.woff2 — 2.8 KiB — 28 ms — font-display: swaphttps://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/fa-solid-900.woff2fa-solid-900.woff2 https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/fa-solid-900.woff2 — 10.4 KiB — 29 ms — font-display: swaphttps://consent.trustarc.com/get?name=ServiceNowSans-Thin.woff2get https://consent.trustarc.com/get?name=ServiceNowSans-Thin.woff2 — 46.8 KiB — 28 ms — font-display: swaphttps://consent.trustarc.com/get?name=ServiceNowSans-Book.woff2get https://consent.trustarc.com/get?name=ServiceNowSans-Book.woff2 — 51.5 KiB — 28 ms — font-display: swaphttps://consent.trustarc.com/get?name=ServiceNowSans-Light.woff2get https://consent.trustarc.com/get?name=ServiceNowSans-Light.woff2 — 48.6 KiB — 29 ms — font-display: swaphttps://consent.trustarc.com/get?name=ServiceNowSans-Bold.woff2get https://consent.trustarc.com/get?name=ServiceNowSans-Bold.woff2 — 51.1 KiB — 8 ms — font-display: swap
ServiceNowSans-Light.woff2 woff2 swap
Size 49 KB
Load time 39 ms
Start 630 ms
Risk FOUT — text flashes from fallback to web font
ServiceNowSans-Book.woff2 woff2 swap
Size 52 KB
Load time 44 ms
Start 631 ms
Risk FOUT — text flashes from fallback to web font
ServiceNowSans-Regular.... woff2 swap
Size 47 KB
Load time 50 ms
Start 631 ms
Risk FOUT — text flashes from fallback to web font
ServiceNowSans-Medium.w... woff2 swap
Size 53 KB
Load time 54 ms
Start 632 ms
Risk FOUT — text flashes from fallback to web font
ServiceNowSans-Bold.woff2 woff2 swap
Size 52 KB
Load time 62 ms
Start 632 ms
Risk FOUT — text flashes from fallback to web font
ServiceNowSans-Thin.woff2 woff2 swap
Size 47 KB
Load time 81 ms
Start 651 ms
Risk FOUT — text flashes from fallback to web font
ServiceNowSansMono-Regu... woff2 swap
Size 31 KB
Load time 92 ms
Start 652 ms
Risk FOUT — text flashes from fallback to web font
fa-light-300.woff2 woff2 swap
Size 14 KB
Load time 16 ms
Start 901 ms
Risk FOUT — text flashes from fallback to web font
fa-brands-400.woff2 woff2 swap
Size 3 KB
Load time 28 ms
Start 1.0 s
Risk FOUT — text flashes from fallback to web font
fa-solid-900.woff2 woff2 swap
Size 10 KB
Load time 29 ms
Start 1.0 s
Risk FOUT — text flashes from fallback to web font
get woff2 swap
Size 47 KB
Load time 28 ms
Start 4.5 s
Risk FOUT — text flashes from fallback to web font
get woff2 swap
Size 52 KB
Load time 28 ms
Start 4.5 s
Risk FOUT — text flashes from fallback to web font
get woff2 swap
Size 49 KB
Load time 29 ms
Start 4.5 s
Risk FOUT — text flashes from fallback to web font
get woff2 swap
Size 51 KB
Load time 8 ms
Start 4.7 s
Risk FOUT — text flashes from fallback to web font
Optimization checklist
  • Preload critical fonts (priority=high)
  • Use woff2 format for all fonts
  • Set font-display to swap, optional, or fallback
  • Subset large fonts (≤100 KB each)
A+
Resource Caching
All resources properly cached
PASS
All resources properly cached
Info::
No caching issues found
All static resources have appropriate caching headers.
A+
Critical Rendering Path
No render-blocking resources
PASS
No render-blocking resources
Info::
No render-blocking resources detected
A+
Resource Hints
No optimization needed
PASS
No optimization needed
Info::
No resource hint issues
A+
Render-Blocking Resources
No render-blocking resources detected
PASS
No render-blocking resources detected
Info::
No render-blocking resources detected in <head>
A+
Third-Party Resources
No third-party resources detected
PASS
No third-party resources detected
Network Waterfall
142 requests over 43217ms
INFO
0 ms 2.0 s 4.0 s 6.0 s 8.0 s 10.0 s 12.0 s 14.0 s 16.0 s 18.0 s 20.0 s 22.0 s 24.0 s 26.0 s 28.0 s 30.0 s 32.0 s 34.0 s 36.0 s 38.0 s 40.0 s 42.0 s 44.0 s FCP 5.4 s LCP 21.7 shttps://servicenow.com// https://servicenow.com/ — 301 — 321 B — 574 ms — http/1.1https://www.servicenow.com/www.servicenow.com/ https://www.servicenow.com/ — 200 — 90.4 KiB — 43 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Light.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Light.woff2 — 200 — 49.2 KiB — 39 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Book.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Book.woff2 — 200 — 52.1 KiB — 44 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Regular.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Regular.woff2 — 200 — 47.3 KiB — 50 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Medium.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Medium.woff2 — 200 — 52.9 KiB — 54 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Bold.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Bold.woff2 — 200 — 51.6 KiB — 62 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Thin.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSans-Thin.woff2 — 200 — 47.4 KiB — 81 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSansMono-Regular.woff2www.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons/resources/fonts/ServiceNowSansMono-Regular.woff2 — 200 — 31.5 KiB — 92 ms — h2https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons.min.546064929d5a45898b97bae205a1551b.csswww.servicenow.com/etc.clientlibs/d... https://www.servicenow.com/etc.clientlibs/ds/clientlibs/clientlib-arc-commons.min.546064929d5a45898b97bae205a1551b.css — 200 — 12.4 KiB — 64 ms — 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h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/lotties/ServiceNow_Infinity-Particles_241206.jsonwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/lotties/ServiceNow_Infinity-Particles_241206.json — 200 — 7.3 KiB — 67 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/it.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/it.png — 200 — 7.7 KiB — 101 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/crm.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/crm.png — 200 — 6.5 KiB — 106 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/finance-supply-chain.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/finance-supply-chain.png — 200 — 6.5 KiB — 108 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/app-development.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/app-development.png — 200 — 6.4 KiB — 109 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/human-resources.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/human-resources.png — 200 — 5.8 KiB — 111 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/security-and-risk.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/headshot/security-and-risk.png — 200 — 5.9 KiB — 34 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/lotties/images/ServiceNow_Mobius_Solo-min.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/scripts/homepage-redesign/lotties/images/ServiceNow_Mobius_Solo-min.png — 200 — 105.3 KiB — 34 ms — h2https://ssosignon.servicenow.com/api/v1/sessions/messosignon.servicenow.com/api/v1/ses... https://ssosignon.servicenow.com/api/v1/sessions/me — 404 — 1.9 KiB — 269 ms — h2https://www.servicenow.com/g0qnl_a_YLYUI/1p/u1W0JyZywfjk/JuaGLDVzkDSQGQz7/T1ImORN2cQE/Ii5FSA5/xYkEBwww.servicenow.com/g0qnl_a_YLYUI/1p... https://www.servicenow.com/g0qnl_a_YLYUI/1p/u1W0JyZywfjk/JuaGLDVzkDSQGQz7/T1ImORN2cQE/Ii5FSA5/xYkEB — 201 — 1.7 KiB — 187 ms — h2https://www.servicenow.com/bin/servicenow/user/deletecookies?cookies=login-tokenwww.servicenow.com/bin/servicenow/u... https://www.servicenow.com/bin/servicenow/user/deletecookies?cookies=login-token — 200 — 1.7 KiB — 218 ms — h2https://consent.trustarc.com/analytics?action=0&domain=servicenow2.com&implied=0&session=82582e7ba97246e18ef2c73a6549b3f7&new=1&referer=https://www.servicenow.comconsent.trustarc.com/analytics?acti... https://consent.trustarc.com/analytics?action=0&domain=servicenow2.com&implied=0&session=82582e7ba97246e18ef2c73a6549b3f7&new=1&referer=https://www.servicenow.com — 200 — 465 B — 22 ms — h2https://consent.trustarc.com/asset/notice.js/v/v1.7-1729consent.trustarc.com/asset/notice.j... https://consent.trustarc.com/asset/notice.js/v/v1.7-1729 — 200 — 36.4 KiB — 17 ms — h2https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC37d76cbb3f964689b4c03d5c7561cf63-source.min.jsassets.adobedtm.com/a441b904b50e/a1... https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC37d76cbb3f964689b4c03d5c7561cf63-source.min.js — 200 — 738 B — 9 ms — h2https://www.servicenow.com/resource_files/common/data/events/promos.jsonwww.servicenow.com/resource_files/c... https://www.servicenow.com/resource_files/common/data/events/promos.json — 200 — 1.7 KiB — 18 ms — h2https://www.servicenow.com/system/sling/logoutwww.servicenow.com/system/sling/log... https://www.servicenow.com/system/sling/logout — 302 — 1.3 KiB — 289 ms — h2https://consent.trustarc.com/asset/adv-bundle.js?v=v1.7-1729consent.trustarc.com/asset/adv-bund... https://consent.trustarc.com/asset/adv-bundle.js?v=v1.7-1729 — 200 — 78.2 KiB — 13 ms — h2https://consent.trustarc.com/analytics?action=7&domain=servicenow2.com&implied=0&session=82582e7ba97246e18ef2c73a6549b3f7&new=1&referer=https://www.servicenow.comconsent.trustarc.com/analytics?acti... https://consent.trustarc.com/analytics?action=7&domain=servicenow2.com&implied=0&session=82582e7ba97246e18ef2c73a6549b3f7&new=1&referer=https://www.servicenow.com — 200 — 465 B — 27 ms — h2https://www.servicenow.com/www.servicenow.com/ https://www.servicenow.com/ — 200 — 87.7 KiB — 36 ms — h2https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC4fb7bbcb3a084b61bacbafd32eb79286-source.min.jsassets.adobedtm.com/a441b904b50e/a1... https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC4fb7bbcb3a084b61bacbafd32eb79286-source.min.js — 200 — 639 B — 4 ms — h2https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC30c6dcb10fd94ecc9b2f4ca24f174d5c-source.min.jsassets.adobedtm.com/a441b904b50e/a1... https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC30c6dcb10fd94ecc9b2f4ca24f174d5c-source.min.js — 200 — 533 B — 6 ms — h2https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC5bbcecb27ecb4dfcab0d141731034599-source.min.jsassets.adobedtm.com/a441b904b50e/a1... https://assets.adobedtm.com/a441b904b50e/a1b7254b4e1d/bc29f3455e90/RC5bbcecb27ecb4dfcab0d141731034599-source.min.js — 200 — 640 B — 8 ms — h2https://consent.trustarc.com/cm/servicenow2.com/modalconfig?type=servicenow2_slider_v4&layout=default_eu&locale=en&country=nlconsent.trustarc.com/cm/servicenow2... https://consent.trustarc.com/cm/servicenow2.com/modalconfig?type=servicenow2_slider_v4&layout=default_eu&locale=en&country=nl — 200 — 223.0 KiB — 20 ms — h2https://consent.trustarc.com/images/loading.gifconsent.trustarc.com/images/loading... https://consent.trustarc.com/images/loading.gif — 200 — 2.1 KiB — 11 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/images/og-images/favicon.icowww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/images/og-images/favicon.ico — 200 — 4.6 KiB — 20 ms — h2https://consent.trustarc.com/get?name=Powered-By-TrustArc.pngconsent.trustarc.com/get?name=Power... https://consent.trustarc.com/get?name=Powered-By-TrustArc.png — 200 — 2.2 KiB — 11 ms — h2https://consent.truste.com/get?name=arrow-right-capgemini.svgconsent.truste.com/get?name=arrow-r... https://consent.truste.com/get?name=arrow-right-capgemini.svg — 200 — 1.1 KiB — 28 ms — h2https://consent.trustarc.com/get?name=ServiceNowSans-Thin.woff2consent.trustarc.com/get?name=Servi... https://consent.trustarc.com/get?name=ServiceNowSans-Thin.woff2 — 200 — 46.8 KiB — 28 ms — h2https://consent.trustarc.com/get?name=ServiceNowSans-Book.woff2consent.trustarc.com/get?name=Servi... https://consent.trustarc.com/get?name=ServiceNowSans-Book.woff2 — 200 — 51.5 KiB — 28 ms — h2https://consent.trustarc.com/get?name=ServiceNowSans-Light.woff2consent.trustarc.com/get?name=Servi... https://consent.trustarc.com/get?name=ServiceNowSans-Light.woff2 — 200 — 48.6 KiB — 29 ms — h2https://consent.trustarc.com/get?name=servicenow_header_logo.svgconsent.trustarc.com/get?name=servi... https://consent.trustarc.com/get?name=servicenow_header_logo.svg — 200 — 1.6 KiB — 6 ms — h2https://consent.trustarc.com/get?name=ServiceNowSans-Bold.woff2consent.trustarc.com/get?name=Servi... https://consent.trustarc.com/get?name=ServiceNowSans-Bold.woff2 — 200 — 51.1 KiB — 8 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/images/company-events/knowledge/26/background/flyout-knowledge26.png/_jcr_content/renditions/cq5dam.web.1280.1280.pngwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/images/company-events/knowledge/26/background/flyout-knowledge26.png/_jcr_content/renditions/cq5dam.web.1280.1280.png — 200 — 235.1 KiB — 26 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/logo-bell-canada-white.svgwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/logo-bell-canada-white.svg — 200 — 2.3 KiB — 220 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/white/logo-astrazeneca-white.svgwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/white/logo-astrazeneca-white.svg — 200 — 4.4 KiB — 133 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/white/logo-stellantis-white.svgwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/white/logo-stellantis-white.svg — 200 — 6.7 KiB — 104 ms — h2https://www.servicenow.com/resource_files/common/data/events/promos.jsonwww.servicenow.com/resource_files/c... https://www.servicenow.com/resource_files/common/data/events/promos.json — 200 — 1.7 KiB — 26 ms — h2https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/white/logo-everpure-white.svgwww.servicenow.com/content/dam/serv... https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/digital-graphics/ds-logos/white/logo-everpure-white.svg — 200 — 3.1 KiB — 103 ms — h2
HTML JavaScript CSS Images Fonts XHR/Fetch Other
Third-Party Script Cost
Per-script blocking time, transfer cost, and cache headers
INFO
100% of JavaScript execution is third-party
First-party Third-party 161517ms · 1240KB · $2144/mo
www.servicenow.com
Other
Costly
Execution 63195ms
Transfer 103 KB
Unused 48%
Monthly Cost $839/mo
www.servicenow.com
Other
Costly
Execution 49902ms
Transfer 88 KB
Monthly Cost $662/mo
www.servicenow.com
Other
Costly
Execution 30004ms
Transfer 299 KB
Unused 49%
Monthly Cost $398/mo
www.servicenow.com
Other
Costly
Execution 7976ms
Transfer 242 KB
Unused 32%
Monthly Cost $106/mo
Unattributable
Other
Costly
Execution 3921ms
Transfer 0 KB
Monthly Cost $52/mo
www.servicenow.com
Other
Costly
Execution 1524ms
Transfer 2 KB
Unused 21%
Monthly Cost $20/mo
s2.go-mpulse.net
Other
Costly
Execution 1311ms
Transfer 60 KB
Unused 48%
Monthly Cost $17/mo
assets.adobedtm.com
Other
Costly
Execution 1214ms
Transfer 160 KB
Unused 23%
Monthly Cost $16/mo
consent.trustarc.com
Other
Costly
Execution 1037ms
Transfer 78 KB
Unused 27%
Monthly Cost $14/mo
consent.trustarc.com
Other
Costly
Execution 414ms
Transfer 36 KB
Monthly Cost $6/mo
www.servicenow.com
Other
Optional
Execution 199ms
Transfer 28 KB
Monthly Cost $3/mo
www.servicenow.com
Other
Optional
Execution 180ms
Transfer 10 KB
Monthly Cost $2/mo
www.servicenow.com
Other
Optional
Execution 180ms
Transfer 13 KB
Monthly Cost $2/mo
www.servicenow.com
Other
Optional
Execution 170ms
Transfer 30 KB
Monthly Cost $2/mo
www.servicenow.com
Other
Optional
Execution 106ms
Transfer 1 KB
Monthly Cost $1/mo
www.servicenow.com
Other
Optional
Execution 102ms
Transfer 36 KB
Unused 68%
Monthly Cost $1/mo
www.servicenow.com
Other
Optional
Execution 84ms
Transfer 54 KB
Monthly Cost $1/mo

These scripts may cost more than they're worth

  • www.servicenow.com adds 63195ms and costs ~$839/month
  • www.servicenow.com adds 49902ms and costs ~$662/month
  • www.servicenow.com adds 30004ms and costs ~$398/month
  • www.servicenow.com adds 7976ms and costs ~$106/month
  • Unattributable adds 3921ms and costs ~$52/month
  • www.servicenow.com adds 1524ms and costs ~$20/month
  • s2.go-mpulse.net adds 1311ms and costs ~$17/month
  • assets.adobedtm.com adds 1214ms and costs ~$16/month
  • consent.trustarc.com adds 1037ms and costs ~$14/month
  • consent.trustarc.com adds 414ms and costs ~$6/month

100% of JavaScript execution time is spent on third-party scripts. Consider auditing which scripts are essential.

Why this matters

When third-party JS execution time exceeds your own, performance gains from frontend work are capped by code you don't own.

Learn more ▾

Every millisecond of third-party JS competes with your own for main-thread time. If their share is bigger than yours, optimization on your code base barely moves the needle. Audit, defer, or remove third-parties before further frontend optimization. Use Lighthouse's third-party audit to identify the worst offenders.

Source: web.dev

www.servicenow.com takes 63195ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.servicenow.com takes 49902ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.servicenow.com takes 30004ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.servicenow.com takes 7976ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

Unattributable takes 3921ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

www.servicenow.com takes 1524ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

s2.go-mpulse.net takes 1311ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

assets.adobedtm.com takes 1214ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

consent.trustarc.com takes 1037ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

consent.trustarc.com takes 414ms of CPU time. Consider loading it asynchronously or replacing it with a lighter alternative.

Why this matters

This script has high main-thread execution time — optimize hot paths or defer.

Source: web.dev

68% of www.servicenow.com's code is unused. The script may be loading features you don't use.

Why this matters

Bundle has high unused-code ratio — tree-shaking and route-splitting recover the wasted bytes.

Source: web.dev

How third-party costs are calculated

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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