Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.

SCORE

GRADE

FIX

REVIEW

PASS

INFO

Checks

3 PASS 2 REVIEW 8 FIX

Link & Button Quality

Action

5 issue(s) across 231 links and 9 buttons

FIX

5 issue(s) across 231 links and 9 buttons

2 link(s) with no accessible text

Links without text are announced as raw URLs by screen readers.

Got: #; https://www.usps.com/

3 link(s) with generic text

Generic link text like 'click here' doesn't describe the destination.

Got: /manage/informed-delivery.htm ("Learn More"); /manage/informed-delivery.htm ("Learn More"); https://faq.usps.com/s/article/Requirements-and-Standards-for-Sending-Domesti… ("Learn more")

3 image-only link(s) without alt text

Image-only links need alt text on the image (or aria-label on the link) so screen readers can announce them.

Got: a[href="https://tools.usps.com/rcas.htm"]; a[href="https://www.usps.com/service-standards/"]; a[href="https://tools.usps.com/hscode"]

9 link(s) open in new tab without warning

Add '(opens in new tab)' to link text or aria-label.

Got: https://www.uspis.gov/news/scam-article/smishing; https://www.uspis.gov/news/scam-article/fake-usps-emails; https://about.usps.com/careers/; https://www.facebook.com/USPS?rf=108501355848630; https://www.instagram.com/uspostalservice/?hl=en; http://www.pinterest.com/uspsstamps/; https://www.threads.net/@uspostalservice?hl=en; https://twitter.com/usps; https://www.youtube.com/usps

214 link(s) with descriptive text

231 links

2 empty

3 generic text

9 new tab

0 empty buttons

Element	Text	Issue	Suggested Fix
https://tools.usps.com/rcas.htm	Book Passport Appointment	img no alt	Add alt attribute to the image
https://www.usps.com/service-standards/	Transit Time Map	img no alt	Add alt attribute to the image
https://tools.usps.com/hscode	Look Up HS Codes	img no alt	Add alt attribute to the image
#	(empty)	empty	Add link text or aria-label
/manage/informed-delivery.htm	Learn More	generic text	Replace with descriptive text
Before: Learn More Suggested: Informed Delivery.Htm
/manage/informed-delivery.htm	Learn More	generic text	Replace with descriptive text
Before: Learn More Suggested: Informed Delivery.Htm
https://faq.usps.com/s/article/Requireme…	Learn more	generic text	Replace with descriptive text
Before: Learn more Suggested: Requirements And Standards For Sending Domestic Mail#Postmarks
https://www.uspis.gov/news/scam-article/…	Text Scams	new tab	Add '(opens in new tab)' to text
https://www.uspis.gov/news/scam-article/…	Email Scams	new tab	Add '(opens in new tab)' to text
https://about.usps.com/careers/	Find Out More	new tab	Add '(opens in new tab)' to text
https://www.usps.com/	(empty)	empty	Add link text or aria-label
https://www.facebook.com/USPS?rf=1085013…	Image of Facebook social media…	new tab	Add '(opens in new tab)' to text
https://www.instagram.com/uspostalservic…	Image of instagram social medi…	new tab	Add '(opens in new tab)' to text
http://www.pinterest.com/uspsstamps/	Image of Pinterest social medi…	new tab	Add '(opens in new tab)' to text
https://www.threads.net/@uspostalservice…	Image of Threads social media …	new tab	Add '(opens in new tab)' to text
https://twitter.com/usps	Image of X social media icon.	new tab	Add '(opens in new tab)' to text
https://www.youtube.com/usps	Image of Youtube social media …	new tab	Add '(opens in new tab)' to text

223 links and buttons have descriptive text

Links without text are announced as raw URLs by screen readers.

#; https://www.usps.com/

Why this matters

Links with no accessible text (empty <a></a>, image-only no alt, icon-only no aria-label) are unidentifiable to screen readers.

Source: WCAG 2.1 SC 2.4.4

Generic link text like 'click here' doesn't describe the destination.

/manage/informed-delivery.htm ("Learn More"); /manage/informed-delivery.htm ("Learn More"); https://faq.usps.com/s/article/Requirements-and-Standards-for-Sending-Domesti… ("Learn more")

Why this matters

Generic anchor text ('click here', 'read more', 'learn more') tells screen readers and search engines nothing about the destination.

Learn more ▾

Out-of-context lists of links read by AT (one navigation pattern) become useless when every link says 'click here'. Use the destination's title or topic as anchor text. Doubles as SEO win — Google passes anchor-text relevance to the destination.

Source: WCAG 2.4.4 / Google Search Central

Image-only links need alt text on the image (or aria-label on the link) so screen readers can announce them.

a[href="https://tools.usps.com/rcas.htm"]; a[href="https://www.usps.com/service-standards/"]; a[href="https://tools.usps.com/hscode"]

Why this matters

Image-only links with no alt are unidentifiable to screen-reader users — link's destination is invisible.

Source: WCAG 2.1 SC 2.4.4

Add '(opens in new tab)' to link text or aria-label.

https://www.uspis.gov/news/scam-article/smishing; https://www.uspis.gov/news/scam-article/fake-usps-emails; https://about.usps.com/careers/; https://www.facebook.com/USPS?rf=108501355848630; https://www.instagram.com/uspostalservice/?hl=en; http://www.pinterest.com/uspsstamps/; https://www.threads.net/@uspostalservice?hl=en; https://twitter.com/usps; https://www.youtube.com/usps

Why this matters

Links with target="_blank" without rel="noopener" leak the originating page's window context — security and UX issue.

Learn more ▾

Without rel="noopener", the new tab can navigate the original tab via window.opener (tab-nabbing attack). Modern browsers default to noopener for target=_blank but only since recent versions. Always set rel="noopener noreferrer" explicitly.

Source: MDN target / OWASP

404 Error Page

Action

HTTP 403, custom page

FIX

HTTP 403, custom page

Unexpected status code: HTTP 403

Expected HTTP 404 but received 403. This may confuse search engine crawlers.

Got: HTTP 403

Custom styled 404 page

Navigation links present on 404 page

Search form present on 404 page

404 Page Quality ✓ Custom 404 Page

Status Code HTTP 403 ✗Page Title File or Page Requested Not Found | USPS ✓Custom Styling ✓Navigation ✓Homepage Link ✗Search Form ✓

Favicon & Branding

Action

2 icon(s) detected

FIX

2 icon(s) detected

favicon.ico present at site root

HTML icon links detected

No apple-touch-icon detected

iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.

✓ favicon.ico Present

✓ PNG Icons Present

✗ Apple Touch Missing

✗ SVG Favicon Missing

✗ Manifest Icons Missing

✗ Multiple Sizes Missing

Web Manifest

Action

Not found

FIX

Not found

No web manifest found

No manifest at standard paths (/manifest.json, /site.webmanifest). A manifest is optional but enables PWA features like home screen installation and standalone display.

No web manifest found.

Dark Mode Support

Action

No dark mode signals

FIX

No dark mode signals

No dark mode signals detected

Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.

Detection limited to meta tags and inline styles

External CSS files may contain prefers-color-scheme rules not visible to this scan.

Dark ModeNo Dark Mode Detected

color-scheme meta Not set ✗Dark theme-color Not set ✗CSS indicators Not detected ✗

Detection limited to meta tags and inline styles.

Print Stylesheet

Action

No print styles

FIX

No print styles

No print-specific styles detected

When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.

Print Stylesheet No Print Styles

Print stylesheet Not found ✗Inline @media print Not detected ✗

Lighthouse Accessibility Audits

Action

Score 68/100 — 9 failing, 21 passed

FIX

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. Learn how to match ARIA attributes to their roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Slide 1 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li.active`
Slide 2 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li`
Slide 3 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li`
Slide 4 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li`

Some ARIA parent roles must contain specific child roles to perform their intended accessibility functions. Learn more about roles and required children elements.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Skip Quick Tools Links Quick Tools Track a Package Informed Delivery … `div#g-navigation > div.nav-full > nav > ul.nav-list`

Some ARIA child roles must be contained by specific parent roles to properly perform their intended accessibility functions. Learn more about ARIA roles and required parent element.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Quick Tools `nav > ul.nav-list > li.qt-nav > a.nav-first-element`
Send `nav > ul.nav-list > li.menuheader > a#mail-ship-width`
Receive `nav > ul.nav-list > li.menuheader > a.menuitem`
Shop `nav > ul.nav-list > li.menuheader > a.menuitem`
Business `nav > ul.nav-list > li.menuheader > a.menuitem`
International `nav > ul.nav-list > li.menuheader > a.menuitem`
Help `nav > ul.nav-list > li.menuheader > a.menuitem`
PO BOXES `div.empty-search > ul > li > a`
PASSPORTS `div.empty-search > ul > li > a`
FREE BOXES `div.empty-search > ul > li > a`

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Names and labels

Informative elements should aim for short, descriptive alternate text. Decorative elements can be ignored with an empty alt attribute. Learn more about the `alt` attribute.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
body > img `body > img`

Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. Learn how to make links accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
`body > div#g-navigation > div.nav-full > a#endnav`
USPS 250th anniversary. Delivering since 1775. Celebrate 250 years of USPS! Exp… `section.jumbotron > div > div.container-fluid > a`
body > div#global-footer--wrap > footer.global-footer > a.global-footer--logo-link `body > div#global-footer--wrap > footer.global-footer > a.global-footer--logo-link`

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Tables and lists

Screen readers require list items (`<li>`) to be contained within a parent `<ul>`, `<ol>` or `<menu>` to be announced properly. Learn more about proper list structure.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Skip Quick Tools Links Quick Tools Track a Package Informed Delivery … `div.nav-full > nav > ul.nav-list > li.qt-nav`
Skip Send Links Send Tools Click-N-Ship Stamps & Supplies Look Up a ZIP Code™ C… `div.nav-full > nav > ul.nav-list > li.menuheader`
Skip Receive Links Receive Tools Tracking Informed Delivery Intercept a Package… `div.nav-full > nav > ul.nav-list > li.menuheader`
Skip Shop Links Shop Shop Stamps Shipping Supplies Cards & Envelopes Personaliz… `div.nav-full > nav > ul.nav-list > li.menuheader`
Skip Business Links Business Tools Calculate a Business Price Every Door Direct… `div.nav-full > nav > ul.nav-list > li.menuheader`
Skip International Links International Tools Calculate International Prices Pri… `div.nav-full > nav > ul.nav-list > li.menuheader`
Skip Help Links Help FAQs Finding Missing Mail Filing a Claim Requesting a Refu… `div.nav-full > nav > ul.nav-list > li.menuheader`
Slide 1 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li.active`
Slide 2 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li`
Slide 3 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li`
Slide 4 `div#usps-carousel > div.carousel-inner > ol.carousel-indicators > li`

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Best practices

Disabling zooming is problematic for users with low vision who rely on screen magnification to properly see the contents of a web page. Learn more about the viewport meta tag.

Why this matters

Informational: a Permissions-Policy directive showing feature -> allowed origins.

Source: MDN Permissions-Policy

Failing Elements
head > meta `head > meta`

Touch targets with sufficient size and spacing help users who may have difficulty targeting small controls to activate the targets. Learn more about touch targets.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
USPS Service Updates `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Forms & Publications `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Government Services `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Rights & Permissions `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Postal Inspectors `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Inspector General `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Postal Explorer `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
National Postal Museum `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Resources for Developers `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Privacy Policy `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`
Terms of Use `li.global-footer--navigation-category > ol.global-footer--navigation-options > li > a`

One main landmark helps screen reader users navigate a web page. Learn more about landmarks.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
html `html`

These items highlight common accessibility best practices.

○Interactive controls are keyboard focusable

○Interactive elements indicate their purpose and state

○The page has a logical tab order

○Visual order on the page follows DOM order

○User focus is not accidentally trapped in a region

○The user's focus is directed to new content added to the page

○HTML5 landmark elements are used to improve navigation

○Offscreen content is hidden from assistive technology

○Custom controls have associated labels

○Custom controls have ARIA roles

●`[aria-hidden="true"]` is not present on the document `<body>`

●`[role]`s have all required `[aria-*]` attributes

●`[role]` values are valid

●`[aria-*]` attributes have valid values

●`[aria-*]` attributes are valid and not misspelled

●Buttons have an accessible name

●Input buttons have discernible text.

●Form elements have associated labels

●ARIA attributes are used as specified for the element's role

●`[aria-hidden="true"]` elements do not contain focusable descendents

●Elements use only permitted ARIA attributes

●Background and foreground colors have a sufficient contrast ratio

●Document has a `<title>` element

●`<html>` element has a `[lang]` attribute

●`<html>` element has a valid value for its `[lang]` attribute

●Links are distinguishable without relying on color.

●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).

●No element has a `[tabindex]` value greater than 0

●Heading elements appear in a sequentially-descending order

●Deprecated ARIA roles were not used

●Identical links have the same purpose.

○`[accesskey]` values are unique

○`button`, `link`, and `menuitem` elements have accessible names

○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.

○ARIA input fields have accessible names

○ARIA `meter` elements have accessible names

○ARIA `progressbar` elements have accessible names

○Elements with the `role=text` attribute do not have focusable descendents.

○ARIA toggle fields have accessible names

○ARIA `tooltip` elements have accessible names

○ARIA `treeitem` elements have accessible names

○The page contains a heading, skip link, or landmark region

○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.

○Definition list items are wrapped in `<dl>` elements

○ARIA IDs are unique

○No form fields have multiple labels

○`<frame>` or `<iframe>` elements have a title

○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.

○`<input type="image">` elements have `[alt]` text

○The document does not use `<meta http-equiv="refresh">`

○`<object>` elements have alternate text

○Select elements have associated label elements.

○Skip links are focusable.

○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.

○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.

○`[lang]` attributes have a valid value

○`<video>` elements contain a `<track>` element with `[kind="captions"]`

○Tables have different content in the summary attribute and `<caption>`.

○All heading elements contain content.

○Uses ARIA roles only on compatible elements

○Image elements do not have `[alt]` attributes that are redundant text.

○Elements with visible text labels have matching accessible names.

○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.

○`<td>` elements in a large `<table>` have one or more table headers.

Landmark Structure

Action

3 landmarks

REVIEW

3 landmarks

No <main> landmark found

Screen reader users cannot quickly navigate to the primary content. Wrap your main content in <main>.

2 <nav> landmark(s) found

2 of 2 <nav> elements are unlabeled

Multiple navigations need aria-label to distinguish them for screen readers.

No banner (header) landmark

Skip navigation link present

Page Structure — as a screen reader sees it

Screen reader users cannot quickly navigate to the primary content. Wrap your main content in <main>.

Why this matters

Without a <main> landmark, screen-reader users can't skip past the navigation to the page content — every page starts with re-reading the menu.

Learn more ▾

The <main> element marks the page's primary content area. Assistive tech offers a 'jump to main' shortcut — but only if <main> exists. Without it, every page navigation forces re-reading the header. Wrap your primary content in a single <main>.

Source: WAI-ARIA / WCAG 2.4.1

Multiple navigations need aria-label to distinguish them for screen readers.

Why this matters

Some <nav> elements lack aria-label — screen-reader users hear 'navigation' multiple times with no way to distinguish them.

Learn more ▾

When a page has multiple <nav> regions (primary, footer, breadcrumb), each needs aria-label or aria-labelledby. AT users navigate by landmark; identical 'navigation' announcements force them to enter each one to discover purpose.

Source: WAI-ARIA Authoring Practices

Alt Text Quality

6 of 52 images have issues

REVIEW

6 of 52 images have issues

1 image(s) missing alt attribute

Images without alt text are invisible to screen readers.

5 image(s) with generic alt text

3 decorative image(s) correctly marked

43 image(s) with good alt text

52 images 43 good alt text 3 decorative 5 generic 1 missing

Issue	Count
missing	1 image(s)
generic	5 image(s)

Images without alt text are invisible to screen readers.

Why this matters

Each image without alt text is a WCAG 1.1.1 failure — invisible to screen-reader users, lost from Google Image Search.

Learn more ▾

WCAG 2.1 Level A requires text alternatives for non-decorative images. Empty alt='' is fine for decorative; meaningful images need descriptive text. Common fixes: CMS audit + bulk add, build-time linter (alt-text-required ESLint rule), CI gate on Lighthouse a11y score.

Source: WCAG 2.1 SC 1.1.1 / WebAIM Million Report

Heading Hierarchy

39 headings

PASS

39 headings

Single H1 present

3 empty heading(s)

Empty headings appear in the document outline but provide no information.

H3 Tools
H3 Learn About
H3 (empty)
H3 Tools
H3 Learn About
H3 Shop
H3 Learn About
H3 Tools
H3 Learn About
H3 (empty)
H3 Tools
H3 Learn About
H3 (empty)
H1 USPS.com Home Page
H2 Informed Delivery® at YourFingertips
H2 Informed Delivery® at Your Fingertips
H2 Search or Track Packages
H3 Click-N-Ship®
H3 Stamps & Supplies
H3 Buy Stamps
H3 Informed Delivery®
H3 PO Boxes™
H3 Calculate a Price
H3 Hold Mail
H3 ZIP Code™ Lookup
H3 Change My Address
H3 Schedule a Pickup
H2 Featured USPS® Products & Services
H3 Happy Birthday Forever® Stamp
H3 Need a New Passport?
H3 Ship Online with Click-N-Ship®
H3 PO Box™ Online Services
H2 USPS Stamps
H2 Sustainable Shipping Supplies
H2 Sunflowers Notecards
H2 Just Delivered Onesie
H2 USPS Updates
H3 Alert: Text & Email Scams
H3 Jobs with USPS

Empty headings appear in the document outline but provide no information.

Why this matters

Empty <hN> tags break the document outline — screen-reader users navigating by heading hit dead silence.

Source: WCAG 2.4.6

Form Accessibility

1 of 4 controls have issues

PASS

1 of 4 controls have issues

1 control(s) without accessible label

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

Got: <input type="submit">

3 control(s) properly labeled

4 controls

3 labeled

0 placeholder only

1 unlabeled

Control	Type	Label	Method
#global-header--search-track-mob-search	text	Enter Search term for Search USPS.com	for/id
#home-input-mob	text	USPS.com Search Bar	aria-label
#home-input	text	USPS.com Search Bar	aria-label
input	submit	(none)	none

Form controls need a <label>, aria-label, or aria-labelledby for screen readers.

Why this matters

Form controls without labels — assistive tech announces 'edit text' with no context; users can't complete forms.

Source: WCAG 2.1 SC 3.3.2

A+

Color Contrast (Screenshot)

20 text elements analyzed, 0 fail WCAG AA

PASS

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

20 pass

Show all checked elements (20)

Element	Ratio	Required	FG	BG	Result
h1 USPS.com Home Page	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Informed Delivery	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 at Your	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Fingertips	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Informed Delivery	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 at Your Fingertips	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Search or Track Pack…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Featured USPS	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Products & Services	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 USPS Stamps	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Sustainable Shipping…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Sunflowers Notecards	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Just Delivered Onesi…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 USPS Updates	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Tools	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Learn About	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Tools	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Learn About	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Shop	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Learn About	21.00:1	3.0:1	#000000	#FFFFFF	Pass

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.