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Lighthouse Desktop

· 0 checks — Desktop Lighthouse audit -- Performance, Accessibility, Best Practices, and SEO category breakdown.
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Detailed Report

Audit breakdown by category with detailed findings.

77

Performance

Insights

Remove large, duplicate JavaScript modules from bundles to reduce unnecessary bytes consumed by network activity.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Polyfills and transforms enable older browsers to use new JavaScript features. However, many aren't necessary for modern browsers. Consider modifying your JavaScript build process to not transpile Baseline features, unless you know you must support older browsers. Learn why most sites can deploy ES6+ code without transpiling

Why this matters

Performance issues directly impact user engagement and conversion rates.

3rd party code can significantly impact load performance. Reduce and defer loading of 3rd party code to prioritize your page's content.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Layout shifts occur when elements move absent any user interaction. Investigate the causes of layout shifts, such as elements being added, removed, or their fonts changing as the page loads.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:node label:Element subItemsHeading:map[key:extra] valueType:node] map[granularity:0.001 key:score label:Layout shift score subItemsHeading:map[key:cause valueType:text] valueType:numeric]]
items: [map[node:map[type:text value:Total] score:0.11038200000000001] map[node:map[boundingRect:map[bottom:8784 height:8807 left:0 right:1335 top:-23 width:1335] lhId:page-15-MAIN nodeLabel:THE LEADER IN EXPERIENCE MANAGEMENT Give every decision the context it deserves… path:1,HTML,1,BODY,1,DIV,2,MAIN selector:body.path-frontpage > div.dialog-off-canvas-main-canvas > main.relative snippet:<main class="relative mn26-main-overlay"> type:node] score:0.082774] map[node:map[boundingRect:map[bottom:962 height:107 left:0 right:1335 top:855 width:1335] lhId:page-10-SECTION nodeLabel:Trusted by leading brands path:1,HTML,1,BODY,1,DIV,2,MAIN,1,ARTICLE,1,SECTION selector:div.dialog-off-canvas-main-canvas > main.relative > article.node > section.mt-0 snippet:<section data-gacontainer="gasection" pid="83611" class="mt-0 mb-0 text-white bg-surface-background-primary relative"> type:node] score:0.027608]]
headings: [map[key:node label:Element subItemsHeading:map[key:extra] valueType:node] map[granularity:0.001 key:score label:Layout shift score subItemsHeading:map[key:cause valueType:text] valueType:numeric]]
items: [map[node:map[type:text value:Total] score:0.129299] map[node:map[boundingRect:map[bottom:90 height:90 left:0 right:1335 top:0 width:1335] lhId:page-16-HEADER nodeLabel:Products Solutions Resources Pricing Support EN Login Request Demo path:1,HTML,1,BODY,1,DIV,1,HEADER selector:body.path-frontpage > div.dialog-off-canvas-main-canvas > header.z-[51] snippet:<header role="banner" class="z-[51] top-[var(--drupal-displace-offset-top,0)] has-[.qnav-sticky]:sticky…"> type:node] score:0.128195] map[node:map[boundingRect:map[bottom:6097 height:419 left:93 right:668 top:5678 width:574] lhId:page-17-IMG nodeLabel:Agentic AI path:1,HTML,1,BODY,1,DIV,2,MAIN,1,ARTICLE,8,SECTION,0,DIV,0,DIV,0,DIV,0,DIV,1,DIV,1,DIV,0,DIV,0,DIV,0,IMG selector:div.featured-accordion-v2__image-column > div.featured-accordion-v2__image-panel > div.featured-accordion-v2__image-panel-item > img snippet:<img src="https://www.qualtrics.com/sites/default/files/styles/standard_medium/publi…" alt="Agentic AI" loading="lazy"> type:node] score:0.001104 subItems:map[items:[map[cause:Web font extra:map[type:url value:https://assets.qualified.com/packs/media/Inter-roman.var.b2129c00.woff2]]] type:subitems]]]

Your first network request is the most important. Reduce its latency by avoiding redirects, ensuring a fast server response, and enabling text compression.

Why this matters

Performance issues directly impact user engagement and conversion rates.

A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about forced reflows and possible mitigations.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:source label:Source valueType:source-location] map[granularity:1 key:reflowTime label:Total reflow time valueType:ms]]
items: [map[reflowTime:106.679 source:map[type:text value:[unattributed]]]]

Reducing the download time of images can improve the perceived load time of the page and LCP. Learn more about optimizing image size

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLResource SizeEst Savings
17.3% YOY enrollment increase 95% satisfaction increase “Qualtrics helped u… div.!overflow-visible > div#swiper-wrapper-47452dd9b7d15c35 > div.swiper-slide > div.social-proof-card
www.qualtrics.com/sites/default/files/2026-03/stanford.png2.3 MiB2.1 MiB
50% lower costs vs traditional research 98% faster time to insights “Synthe… div.!overflow-visible > div#swiper-wrapper-47452dd9b7d15c35 > div.swiper-slide > div.social-proof-card
www.qualtrics.com/sites/default/files/2026-03/image-placeholder_0.png1.1 MiB976.4 KiB
30% increase in likelihood to recommend 17% increase in Shack locations “Th… div.!overflow-visible > div#swiper-wrapper-47452dd9b7d15c35 > div.swiper-slide > div.social-proof-card
www.qualtrics.com/sites/default/files/2026-03/shake-shack.png1.0 MiB941.9 KiB
17 connected programs 10K+ automatic follow-up actions “We’ve elevated our … div.!overflow-visible > div#swiper-wrapper-47452dd9b7d15c35 > div.swiper-slide > div.social-proof-card
www.qualtrics.com/sites/default/files/2026-03/servicenow-l-1.png1009.3 KiB917.1 KiB
リサーチハブウィジェット article.media > div.field__item > picture > img
/sites/default/files/styles/standard_xl/public/2026-03/ou...196.4 KiB160.0 KiB
2X ARR growth 30% fewer support tickets “When a fleet manager tells us abou… div.!overflow-visible > div#swiper-wrapper-47452dd9b7d15c35 > div.swiper-slide > div.social-proof-card
www.qualtrics.com/sites/default/files/2026-03/samsara.jpg569.1 KiB134.5 KiB
Customer journeys displayed by graphs. article.media > div.field__item > picture > img
/sites/default/files/styles/standard_xl/public/2026-03/ho...112.1 KiB93.0 KiB
drive action article.media > div.field__item > picture > img
/sites/default/files/styles/standard_xl/public/2026-03/ho...65.2 KiB53.1 KiB
test article.media > div.field__item > picture > img
/sites/default/files/styles/standard_xl/public/2026-03/2....44.4 KiB36.2 KiB

Optimize LCP by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loading

Why this matters

Performance issues directly impact user engagement and conversion rates.

lhId: page-9-SECTION
nodeLabel: THE LEADER IN EXPERIENCE MANAGEMENT Give every decision the context it deserves…
path: 1,HTML,1,BODY,1,DIV,2,MAIN,1,ARTICLE,0,SECTION
selector: div.dialog-off-canvas-main-canvas > main.relative > article.node > section.mt-0
snippet: <section data-gacontainer="gasection" pid="83606" class="mt-0 mb-0 text-white hero-primary-pattern relative">

Avoid chaining critical requests by reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.

Why this matters

Performance issues directly impact user engagement and conversion rates.

description: [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints help the browser establish a connection earlier in the page load, saving time when the first request for that origin is made. The following are the origins that the page preconnected to.
title: Preconnected origins
value: no origins were preconnected
description: Add [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints to your most important origins, but try to use no more than 4.
title: Preconnect candidates

These insights are also available in the Chrome DevTools Performance Panel - record a trace to view more detailed information.

Redirects introduce additional delays before the page can be loaded. Learn how to avoid page redirects.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 521 ms
URLTime Spent
qualtrics.com/521 ms
www.qualtrics.com/0.0 ms

These are the largest layout shifts observed on the page. Each table item represents a single layout shift, and shows the element that shifted the most. Below each item are possible root causes that led to the layout shift. Some of these layout shifts may not be included in the CLS metric value due to windowing. Learn how to improve CLS

Why this matters

Performance issues directly impact user engagement and conversion rates.

ElementLayout shift score
Products Solutions Resources Pricing Support EN Login Request Demo body.path-frontpage > div.dialog-off-canvas-main-canvas > header.z-[51]
0.128
THE LEADER IN EXPERIENCE MANAGEMENT Give every decision the context it deserves… body.path-frontpage > div.dialog-off-canvas-main-canvas > main.relative
0.083
Trusted by leading brands div.dialog-off-canvas-main-canvas > main.relative > article.node > section.mt-0
0.028
Agentic AI div.featured-accordion-v2__image-column > div.featured-accordion-v2__image-panel > div.featured-accordion-v2__image-panel-item > img
0.001

Time to Interactive is the amount of time it takes for the page to become fully interactive. Learn more about the Time to Interactive metric.

Why this matters

Performance issues directly impact user engagement and conversion rates.

TTI

Diagnostics

Reduce unused rules from stylesheets and defer CSS not used for above-the-fold content to decrease bytes consumed by network activity. Learn how to reduce unused CSS.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 120 ms 91.3 KiB
URLTransfer SizeEst Savings
/sites/default/files/css/css_aClAeDH7865k4Ewesb_aKdbuV9ts...99.4 KiB91.3 KiB

Reduce unused JavaScript and defer loading scripts until they are required to decrease bytes consumed by network activity. Learn how to reduce unused JavaScript.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Many navigations are performed by going back to a previous page, or forwards again. The back/forward cache (bfcache) can speed up these return navigations. Learn more about the bfcache

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failure reasonFailure type
Pages with WebSocket cannot enter back/forward cache.Pending browser support

Consider reducing the time spent parsing, compiling and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to minimize main-thread work

Why this matters

Performance issues directly impact user engagement and conversion rates.

CategoryTime Spent
Other984 ms
Style & Layout616 ms
Script Evaluation549 ms
Rendering231 ms
Script Parsing & Compilation76 ms
Parse HTML & CSS42 ms
Garbage Collection5.4 ms

Set an explicit width and height on image elements to reduce layout shifts and improve CLS. Learn how to set image dimensions

Why this matters

Performance issues directly impact user engagement and conversion rates.

URL
Star div.field__item > article.media > div.field__item > img
www.qualtrics.com/sites/default/files/2026-03/icons_2.svg
Indiana University Online Logo div.slider-handle-v8 > div.swiper-pagination-bullet > span.company-logo-container > img.company-logo
www.qualtrics.com/sites/default/files/2025-07/iuo-white_0.svg
Gabb div.social-proof-card__inner > div.social-proof-card__inner-content > div.social-proof-card__quote-logo > img
www.qualtrics.com/sites/default/files/2025-11/gabb-black.svg
Gabb Logo div.slider-handle-v8 > div.swiper-pagination-bullet > span.company-logo-container > img.company-logo
www.qualtrics.com/sites/default/files/2025-11/gabb-logo-white.svg
ServiceNow div.social-proof-card__inner > div.social-proof-card__inner-content > div.social-proof-card__quote-logo > img
www.qualtrics.com/sites/default/files/2025-10/servicenow-logo-%281%29_2.svg
Samsara div.social-proof-card__inner > div.social-proof-card__inner-content > div.social-proof-card__quote-logo > img
www.qualtrics.com/sites/default/files/2025-12/samsara-logo-500x281.svg
Samsara Logo div.slider-handle-v8 > div.swiper-pagination-bullet > span.company-logo-container > img.company-logo
www.qualtrics.com/sites/default/files/2025-12/samsara-logo-whitesvg.svg
Shake Shack div.social-proof-card__inner > div.social-proof-card__inner-content > div.social-proof-card__quote-logo > img
www.qualtrics.com/sites/default/files/2025-01/shake-shack-%281%29_0.svg
Shake Shack Logo div.slider-handle-v8 > div.swiper-pagination-bullet > span.company-logo-container > img.company-logo
www.qualtrics.com/sites/default/files/2025-02/shake-shack-white.svg
Indiana University Online div.social-proof-card__inner > div.social-proof-card__inner-content > div.social-proof-card__quote-logo > img
www.qualtrics.com/sites/default/files/2025-03/iuo_1.svg
ServiceNow Logo div.slider-handle-v8 > div.swiper-pagination-bullet > span.company-logo-container > img.company-logo
www.qualtrics.com/sites/default/files/2025-02/servicenow-logo-white.svg

More information about the performance of your application. These numbers don't directly affect the Performance score.

Optimize DOM size
Font display
LCP breakdown
Modern HTTP
Optimize viewport for mobile
Max Potential First Input Delay 60 ms
Minify CSS
Minify JavaScript
User Timing marks and measures 6 user timings
JavaScript execution time 0.4 s
Avoid long main-thread tasks 2 long tasks found
Avoid non-composited animations 1 animated element found
Network Requests
Network Round Trip Times 100 ms
Server Backend Latencies 20,330 ms
Tasks
Diagnostics
Metrics
Screenshot Thumbnails
Final Screenshot
Script Treemap Data
Resources Summary
Initial server response time was short Root document took 50 ms
INP breakdown
87

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. Learn how to match ARIA attributes to their roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Retail div.tab-module__left > nav.tab-module__nav > div > button#tab-title-83711
Travel & hospitality div.tab-module__left > nav.tab-module__nav > div > button#tab-title-83716
Healthcare div.tab-module__left > nav.tab-module__nav > div > button#tab-title-83721
Financial services div.tab-module__left > nav.tab-module__nav > div > button#tab-title-83726

Some ARIA parent roles must contain specific child roles to perform their intended accessibility functions. Learn more about roles and required children elements.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Retail Travel & hospitality Healthcare Financial services div.tab-module > div.tab-module__inner > div.tab-module__left > nav.tab-module__nav

Using ARIA attributes in roles where they are prohibited can mean that important information is not communicated to users of assistive technologies. Learn more about prohibited ARIA roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
AI assistant body.path-frontpage > q-focus-sentinel > div
After AI assistant body.path-frontpage > q-focus-sentinel > div
AI assistant, start div#qualified-multimodal-host > div
AI assistant, end div#qualified-multimodal-host > div

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Navigation

Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. Learn more about heading order.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
In a branch or online, give customers what they need—before they have to ask. div#tab-panel-83711 > div.tab-module-item__content > div.tab-module-item__headline > h4.headline--h4

These are opportunities to improve keyboard navigation in your application.

Interactive controls are keyboard focusable
Interactive elements indicate their purpose and state
The page has a logical tab order
Visual order on the page follows DOM order
User focus is not accidentally trapped in a region
The user's focus is directed to new content added to the page
HTML5 landmark elements are used to improve navigation
Offscreen content is hidden from assistive technology
Custom controls have associated labels
Custom controls have ARIA roles
`[aria-hidden="true"]` is not present on the document `<body>`
`[role]`s have all required `[aria-*]` attributes
`[role]`s are contained by their required parent element
`[role]` values are valid
`[aria-*]` attributes have valid values
`[aria-*]` attributes are valid and not misspelled
Buttons have an accessible name
Image elements have `[alt]` attributes
Form elements have associated labels
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
Select elements have associated label elements.
ARIA attributes are used as specified for the element's role
`[aria-hidden="true"]` elements do not contain focusable descendents
Background and foreground colors have a sufficient contrast ratio
Document has a `<title>` element
`<frame>` or `<iframe>` elements have a title
`<html>` element has a `[lang]` attribute
`<html>` element has a valid value for its `[lang]` attribute
Links have a discernible name
Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
No element has a `[tabindex]` value greater than 0
Touch targets have sufficient size and spacing.
`[lang]` attributes have a valid value
Document has a main landmark.
Deprecated ARIA roles were not used
Identical links have the same purpose.
`[accesskey]` values are unique
`button`, `link`, and `menuitem` elements have accessible names
Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
ARIA input fields have accessible names
ARIA `meter` elements have accessible names
ARIA `progressbar` elements have accessible names
Elements with the `role=text` attribute do not have focusable descendents.
ARIA toggle fields have accessible names
ARIA `tooltip` elements have accessible names
ARIA `treeitem` elements have accessible names
The page contains a heading, skip link, or landmark region
`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Definition list items are wrapped in `<dl>` elements
ARIA IDs are unique
No form fields have multiple labels
`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
Input buttons have discernible text.
`<input type="image">` elements have `[alt]` text
Links are distinguishable without relying on color.
The document does not use `<meta http-equiv="refresh">`
`<object>` elements have alternate text
Skip links are focusable.
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
`<video>` elements contain a `<track>` element with `[kind="captions"]`
Tables have different content in the summary attribute and `<caption>`.
All heading elements contain content.
Uses ARIA roles only on compatible elements
Image elements do not have `[alt]` attributes that are redundant text.
Elements with visible text labels have matching accessible names.
Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
`<td>` elements in a large `<table>` have one or more table headers.
96

Best Practices

General

Errors logged to the console indicate unresolved problems. They can come from network request failures and other browser concerns. Learn more about this errors in console diagnostic audit

Why this matters

Performance issues directly impact user engagement and conversion rates.

Description
ReferenceError: ytag is not defined at <anonymous>:1:1 at https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:1085:429 at qR (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:1087:31) at Md.pR (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:1084:92) at Md.<anonymous> (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:495:187) at k.apply (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:421:466) at fb (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:384:719) at eb (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:384:470) at Md.<anonymous> (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:445:473) at k.apply (https://www.googletagmanager.com/gtm.js?id=GTM-W6F8HX:421:466)
Uses HTTPS
Avoids deprecated APIs
Avoids third-party cookies
Allows users to paste into input fields
Avoids requesting the geolocation permission on page load
Avoids requesting the notification permission on page load
Displays images with correct aspect ratio
Serves images with appropriate resolution
Page has the HTML doctype
Properly defines charset
No issues in the `Issues` panel in Chrome Devtools
Ensure CSP is effective against XSS attacks
Ensure proper origin isolation with COOP
Mitigate DOM-based XSS with Trusted Types
Detected JavaScript libraries
Page has valid source maps
Redirects HTTP traffic to HTTPS
Use a strong HSTS policy
Mitigate clickjacking with XFO or CSP
85

SEO

These checks ensure that your page is following basic search engine optimization advice. There are many additional factors Lighthouse does not score here that may affect your search ranking, including performance on Core Web Vitals. Learn more about Google Search Essentials.

Content Best Practices

Meta descriptions may be included in search results to concisely summarize page content. Learn more about the meta description.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Format your HTML in a way that enables crawlers to better understand your app’s content.

Structured data is valid
Page isn’t blocked from indexing
Document has a `<title>` element
Page has successful HTTP status code
Links are crawlable
robots.txt is valid
Image elements have `[alt]` attributes
Document has a valid `hreflang`
Document has a valid `rel=canonical`

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