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https://uhc.com

Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.
SCORE
67
GRADE
D
FIX
5
REVIEW
2
PASS
6
INFO
0
Checks
13
6 PASS 2 REVIEW 5 FIX
F
Favicon & Branding
Action
2 icon(s) detected
FIX
2 icon(s) detected
Warning::
No favicon.ico at site root
Some older browsers, bookmark tools, and RSS readers look for /favicon.ico. Add one as a fallback.
Info::
HTML icon links detected
Info::
No apple-touch-icon detected
iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.
✗ favicon.ico Missing
✓ PNG Icons Present
✗ Apple Touch Missing
✗ SVG Favicon Missing
✗ Manifest Icons Missing
✗ Multiple Sizes Missing
D
Web Manifest
Action
Not found
FIX
Not found
Info::
No web manifest found
No manifest at standard paths (/manifest.json, /site.webmanifest). A manifest is optional but enables PWA features like home screen installation and standalone display.

No web manifest found.

D
Dark Mode Support
Action
No dark mode signals
FIX
No dark mode signals
Info::
No dark mode signals detected
Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.
Info::
Detection limited to meta tags and inline styles
External CSS files may contain prefers-color-scheme rules not visible to this scan.
Dark ModeNo Dark Mode Detected
color-scheme meta Not set ✗Dark theme-color Not set ✗CSS indicators Not detected ✗

Detection limited to meta tags and inline styles.

D
Print Stylesheet
Action
No print styles
FIX
No print styles
Info::
No print-specific styles detected
When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.
Print Stylesheet No Print Styles
Print stylesheet Not found ✗Inline @media print Not detected ✗
F
Navigation UX
Action
1 navigation pattern(s)
FIX
1 navigation pattern(s)
Info::
Skip navigation link detected
Info::
6 navigation landmark(s) detected
Info::
Hamburger menu detected (responsive design)
Breadcrumbs
Search
Skip Link Skip link detected
Labeled Navigation 6 <nav> element(s)
Back to Top
Hamburger Menu
Sticky Navigation Cannot reliably detect (CSS-based)
3 of 6 testable patterns navigation patterns detected. Strong navigation UX with multiple discovery paths.
B
404 Error Page
HTTP 404, custom page
REVIEW
HTTP 404, custom page
Info::
Correct 404 status code returned
Got: HTTP 404
Info::
Custom styled 404 page
Info::
Navigation links present on 404 page
Info::
Homepage link present on 404 page
404 Page Quality ✓ Custom 404 Page
Status Code HTTP 404 ✓Page Title Error | UnitedHealthcare ✓Custom Styling ✓Navigation ✓Homepage Link ✓Search Form ✗
C
Color Contrast (Screenshot)
Action
20 text elements analyzed, 1 fail WCAG AA
REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

19 pass 1 fail WCAG AA
title Health insurance plans | UnitedHealthcar…
1.54:1
#000000
on
#002677
needs 4.5:1 (normal text)
16px · top of page (header area)
Show all checked elements (20)
ElementRatioRequiredFGBGResult
h1 Health insurance pla…19.21:13.0:1
#000000
#E7F8FA
Pass
h2 Health plans for lif…19.21:13.0:1
#000000
#E7F8FA
Pass
h2 Shop plans for every…19.21:13.0:1
#000000
#E7F8FA
Pass
h2 Already a member?19.21:13.0:1
#000000
#E7F8FA
Pass
h2 All types of plans f…19.21:13.0:1
#000000
#E7F8FA
Pass
h2 Frequently asked que…19.21:13.0:1
#000000
#E7F8FA
Pass
h2 Working to make the …19.21:13.0:1
#000000
#E7F8FA
Pass
h2 Latest news and arti…19.21:13.0:1
#000000
#E7F8FA
Pass
h3 Try the UnitedHealth…19.21:13.0:1
#000000
#E7F8FA
Pass
h3 Discover wellness an…19.21:13.0:1
#000000
#E7F8FA
Pass
h3 Simpler experience19.21:13.0:1
#000000
#E7F8FA
Pass
h3 Quality supported ca…19.21:13.0:1
#000000
#E7F8FA
Pass
h3 Affordable coverage19.21:13.0:1
#000000
#E7F8FA
Pass
title Health insurance pla…1.54:14.5:1
#000000
#002677
Fail
strong Notice:8.80:13.0:1
#000000
#99A8C9
Pass
p We use cookies and s…21.00:14.5:1
#000000
#FFFFFF
Pass
a Privacy Policy20.16:14.5:1
#000000
#FCFAF7
Pass
p and19.82:14.5:1
#000000
#FBF8F3
Pass
a Terms of Use19.82:14.5:1
#000000
#FBF8F3
Pass
p . By continuing to u…19.82:14.5:1
#000000
#FBF8F3
Pass

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

A+
Landmark Structure
25 landmarks
PASS
25 landmarks
Info::
<main> landmark present
Info::
6 <nav> landmark(s) found
Info::
All <nav> elements are properly labeled
Info::
Skip navigation link present
Page Structure — as a screen reader sees it
BANNER header NAV "UHC sites" MAIN CONTENTINFO footer
A+
Heading Hierarchy
23 headings
PASS
23 headings
Info::
Single H1 present
  • H1 Health insurance plans
  • H2 Health plans for life's moments
  • H2 Shop plans for every stage of life
  • H2 Already a member?
  • H3 Try the UnitedHealthcare app
  • H3 Discover wellness and rewards programs
  • H2 All types of plans for all types of people
  • H3 Health insurance plans
  • H3 Medicare plans
  • H3 Medicaid plans
  • H3 Dental, vision and supplemental plans
  • H2 Frequently asked questions about health insurance
  • H3 What is health insurance?
  • H3 How does health insurance work?
  • H3 How do I get health insurance?
  • H3 What are the different types of health insurance?
  • H3 How much does health insurance cost?
  • H3 What does health insurance cover?
  • H2 Working to make the health care experience better
  • H3 Simpler experience
  • H3 Quality supported care
  • H3 Affordable coverage
  • H2 Latest news and articles
A+
Alt Text Quality
All 8 images OK
PASS
All 8 images OK
Info::
5 decorative image(s) correctly marked
Info::
3 image(s) with good alt text
8 images 3 good alt text 5 decorative
All images have appropriate alt text.
A+
Form Accessibility
All 1 controls labeled
PASS
All 1 controls labeled
Info::
1 control(s) properly labeled
1 controls
1 labeled
0 placeholder only
0 unlabeled
ControlTypeLabelMethod
#search-desktoptextSearcharia-label
A+
Lighthouse Accessibility Audits
Score 100/100 — 1 failing, 30 passed
PASS
100

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Search div.abyss-c-kBYYkb > div#mobileMenuItems > div.searchMobile > button#mobile-icon-search
○Interactive controls are keyboard focusable
○Interactive elements indicate their purpose and state
○The page has a logical tab order
○Visual order on the page follows DOM order
○User focus is not accidentally trapped in a region
○The user's focus is directed to new content added to the page
○HTML5 landmark elements are used to improve navigation
○Offscreen content is hidden from assistive technology
○Custom controls have associated labels
○Custom controls have ARIA roles
●`[aria-*]` attributes match their roles
●`[aria-hidden="true"]` is not present on the document `<body>`
●`[role]`s have all required `[aria-*]` attributes
●Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
●`[role]`s are contained by their required parent element
●`[role]` values are valid
●`[aria-*]` attributes have valid values
●`[aria-*]` attributes are valid and not misspelled
●Buttons have an accessible name
●Image elements have `[alt]` attributes
●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
●ARIA attributes are used as specified for the element's role
●`[aria-hidden="true"]` elements do not contain focusable descendents
●Elements use only permitted ARIA attributes
●Background and foreground colors have a sufficient contrast ratio
●Document has a `<title>` element
●`<frame>` or `<iframe>` elements have a title
●`<html>` element has a `[lang]` attribute
●`<html>` element has a valid value for its `[lang]` attribute
●Links are distinguishable without relying on color.
●Links have a discernible name
●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
●No element has a `[tabindex]` value greater than 0
●Touch targets have sufficient size and spacing.
●`[lang]` attributes have a valid value
●Heading elements appear in a sequentially-descending order
●Document has a main landmark.
●Deprecated ARIA roles were not used
●ARIA IDs are unique
○`[accesskey]` values are unique
○`button`, `link`, and `menuitem` elements have accessible names
○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
○ARIA input fields have accessible names
○ARIA `meter` elements have accessible names
○ARIA `progressbar` elements have accessible names
○Elements with the `role=text` attribute do not have focusable descendents.
○ARIA toggle fields have accessible names
○ARIA `tooltip` elements have accessible names
○ARIA `treeitem` elements have accessible names
○The page contains a heading, skip link, or landmark region
○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
○Definition list items are wrapped in `<dl>` elements
○No form fields have multiple labels
○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
○Input buttons have discernible text.
○`<input type="image">` elements have `[alt]` text
○Form elements have associated labels
○The document does not use `<meta http-equiv="refresh">`
○`<object>` elements have alternate text
○Select elements have associated label elements.
○Skip links are focusable.
○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
○`<video>` elements contain a `<track>` element with `[kind="captions"]`
○Tables have different content in the summary attribute and `<caption>`.
○All heading elements contain content.
○Uses ARIA roles only on compatible elements
○Image elements do not have `[alt]` attributes that are redundant text.
○Identical links have the same purpose.
○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
○`<td>` elements in a large `<table>` have one or more table headers.
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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