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https://bbb.org

Infrastructure

· 9 checks — DNS, redirects, IPv6, crawlability, URL variants, and domain intelligence rolled into one auditable list.
SCORE
89
GRADE
B
FIX
0
REVIEW
4
PASS
5
INFO
0
Probed from New York, United Stated
301 Moved Permanently
Checks
9
5 PASS 4 REVIEW
B
URL Variants
www/non-www, trailing slash, HTTP→HTTPS
REVIEW
www/non-www, trailing slash, HTTP→HTTPS
Critical::
Both www and non-www versions serve content
Got: Both variants return 200 Expected: One variant 301-redirects to the other
Info::
HTTP correctly 301-redirects to HTTPS

www / non-www

200https://www.bbb.org/
200https://bbb.org/

Inconsistent — duplicate content risk

HTTP → HTTPS

301http://bbb.org/ → https://www.bbb.org/

Consistent

B
Domain Intelligence
bbb.org — via CSC Corporate Domains, Inc., 31 years, 4 months old
REVIEW
bbb.org — via CSC Corporate Domains, Inc., 31 years, 4 months old
Critical::
Domain expires in 25 days
This domain expires on May 17, 2026. Domains that expire accidentally cause complete website downtime. Enable auto-renewal or renew manually now.
Got: Expires May 17, 2026
Info::
DNSSEC is enabled
Info::
Registrar: CSC Corporate Domains, Inc.
Warning::
Registrar lock is NOT enabled
The domain can be transferred without an unlock step. Enable registrar lock (clientTransferProhibited) in your registrar's control panel to protect against unauthorized or accidental transfers.
Domain expiry

EXPIRED

May 17, 2026

SSL certificate

86 days

Issued by Google Trust Services

Domain age

31 years, 4 months

Registered May 16, 1995

DNSSEC

Enabled

Protects against DNS spoofing

Hosting

Unknown

2606:4700::6812:d55

Registrar

CSC Corporate Domains, Inc.

Unlocked 2 NS records
Expiry timeline
Today
+1 year
Domain expiry SSL expiry Danger zone (≤30 days)
Recommended actions
  • Domain has EXPIRED — renew immediately to avoid total site outage
  • Enable registrar lock (clientTransferProhibited) to block unauthorized domain transfers
Registrar CSC Corporate Domains, Inc.
Created May 16, 1995 (31 years, 4 months ago)
Expires May 17, 2026 (25 days)
Last Updated October 1, 2025
Name Servers ben.ns.cloudflare.com, sky.ns.cloudflare.com
DNSSEC Enabled
Hosting
IP Address 2606:4700::6812:d55
Data source: rdap (0.2s)

This domain expires on May 17, 2026. Domains that expire accidentally cause complete website downtime. Enable auto-renewal or renew manually now.

Why this matters

Domain expiry approaching — renew immediately and ensure auto-renew + alerting are configured.

Source: ICANN renewal policy

The domain can be transferred without an unlock step. Enable registrar lock (clientTransferProhibited) in your registrar's control panel to protect against unauthorized or accidental transfers.

Why this matters

Without registrar lock, an attacker who phishes your registrar credentials can transfer the domain in minutes — total brand hijack.

Learn more ▾

Registrar lock (clientTransferProhibited, clientUpdateProhibited, clientDeleteProhibited) requires extra verification before any transfer/update/delete. Every major registrar offers it free. Combined with 2FA on your registrar account, it's the strongest defense against domain hijacking.

Source: ICANN / domain-security best practice

B
TLS Certificate Expiry & Recommendations
86 days until leaf cert expires — 2 issues to address
REVIEW

Certificate validity

86
days left
0d 30d 60d 90d+

Recommended actions

  • Submit your domain to hstspreload.org to be added to the Chrome preload list
  • Enable OCSP stapling on your TLS server to remove a CA roundtrip and protect user privacy
B
CDN & Delivery
Cloudflare
REVIEW
Cloudflare
Info::
Site is served via Cloudflare CDN (edge: EWR)
Got: cf-ray: 9efeaac1afaaa6af-EWR
CDN Detected: Cloudflare
Provider Cloudflare Evidence cf-ray: 9efeaac1afaaa6af-EWR
A+
DNS Records
2 A records, 13 ms lookup
PASS
2 A records, 13 ms lookup
Info::
Resolves to 2 IPv4 address(es)
Got: 104.18.12.85, 104.18.13.85
Info::
Has 2 IPv6 (AAAA) record(s)
Got: 2606:4700::6812:c55, 2606:4700::6812:d55
Info::
2 nameserver(s) configured
Got: ben.ns.cloudflare.com, sky.ns.cloudflare.com
Info::
2 mail exchanger(s) configured
Info::
CAA records not checked
CAA record lookup requires a specialized DNS resolver. This check will be available in a future update.
Info::
SPF record present in TXT
Info::
DNS resolution time: 13 ms
Got: 13 ms
A104.18.12.85, 104.18.13.85
AAAA2606:4700::6812:c55, 2606:4700::6812:d55
CNAME—
NSben.ns.cloudflare.com, sky.ns.cloudflare.com
MX
0 bbb-org.mail.protection.outlook.com
10 usb-smtp-inbound-2.mimecast.com
TXT
MS=ms42622636
MS=ms51510006
MS=ms70871153
TAILSCALE-v5jb4LWi9twmrM7F2iv1
_mp71k0i4mlicenedphurdghi22bzipz
brevo-code:0e7907f04aee89146d8699fe9b1e761e
status-page-domain-verification=qg8m0xbmfqv7
google-gws-recovery-domain-verification=69716138
Target: 0ed1fe018a8dab4f1075c24ce291b3534d6253b1c7
airtable-verification=c6510236934b04ad8e279c50f5ba261d
anthropic-domain-verification-1pw1ts=9bt3Q0epDBUzD0U2d9u38ULex
linkedin-site-verification=01c52a57-4144-410e-9dd7-cdad211a2499
linkedin-site-verification=f1538191-6fff-4d9f-b874-131440fe2859
google-site-verification=sqG5mY8Hhz4UmPAIpQFTicF7UYQNiU_soZvbYouBOcc
google-site-verification=z0BQYT93-PT2Fu2bTuVIpYMJo9lEtQJCPRdJsfzMgYo
atlassian-sending-domain-verification=3439449f-9f47-43a0-b8d4-5547eb95d654
atlassian-domain-verification=mir0Y7FBh7vWasF7DQkZu7/P04Fj6MOtgGOTB8pGdjcBZmExhP...
SPF v=spf1 include:_spf.psm.knowbe4.com include:simplelists.com include:docebosaas.c...
CAALookup not available with standard resolver
Resolved in 13 ms

CAA record lookup requires a specialized DNS resolver. This check will be available in a future update.

Why this matters

Informational: CAA (Certification Authority Authorization) records weren't checked in this scan.

A
Redirect Chain
1 redirect(s), 296 ms total
PASS
1 redirect(s), 296 ms total
Info::
Single redirect
Got: https://bbb.org → https://www.bbb.org/ (301)
Info::
WWW normalization redirect

https://bbb.org

21 ms · HTTP/1.1

301

https://www.bbb.org/

275 ms · HTTP/1.1 FINAL

#URLStatusTimeProtocolServer
1https://bbb.org30121 msHTTP/1.1cloudflare
2https://www.bbb.org/200275 msHTTP/1.1cloudflare

See the visual redirect chain in the HTTP Probe tab →

A+
IPv6 Readiness
IPv6 reachable (3 ms)
PASS
IPv6 reachable (3 ms)
Info::
IPv6 is configured and reachable at 2606:4700::6812:c55, 2606:4700::6812:d55
Got: 3 ms connect
IPv6 Ready
AAAA Records 2606:4700::6812:c55, 2606:4700::6812:d55 Connection Reachable (3 ms)
A+
Crawlability
robots.txt present, sitemap with 559 URLs
PASS
robots.txt present, sitemap with 559 URLs
Info::
robots.txt is present
Got: 2126 bytes
Info::
sitemap.xml is present
Info::
sitemap.xml is valid XML
Info::
sitemap.xml contains 559 entries
Info::
Sitemap index with 559 child sitemaps
Info::
robots.txt references sitemap
robots.txt 200 OK
Size 2126 B Sitemaps referenced 20 User-agents facebookexternalhit, * Blocking No — crawling allowed
#fb external hits.
User-agent: facebookexternalhit
Allow: /*/public/insights/share/anniversary*?

#block all other user agents from the following
User-agent: *
Disallow: /cdn-cgi/
Disallow: /util/
Disallow: /authentication/*
Disallow: /business-reviews/*
Disallow: /get-listed/success
Disallow: /apply/thank-you
Disallow: /bbb-reports-on
Disallow: /contact-form
Disallow: /verify-sms
Disallow: /submit-review-expiration
Disallow: /submit-review-thank-you
Disallow: /dynamic-seal
Disallow: /leave-a-review/no-bid
Disallow: /leave-a-review/no-bid/thank-you
Disallow: /leave-a-review/no-bid/expiration
Disallow: /manage-location
Disallow: /file-a-complaint/*
Disallow: /accredited-business-directory/*?
Disallow: /test-all-page
Disallow: /*?
Allow: /scamtracker/*?
Allow: /us/*/*/profile/*/*?
Allow: /ca/*/*/profile/*/*?

sitemap: https://www.bbb.org/sitemap-business-profiles-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-business-profiles-index.xml
sitemap: https://www.bbb.org/sitemap-articles-index.xml
sitemap: https://www.bbb.org/sitemap-nearme-articles-index.xml
sitemap: https://www.bbb.org/sitemap-events-index.xml
sitemap: https://www.bbb.org/sitemap-ca-categories-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-ca-categories-index.xml
sitemap: https://www.bbb.org/sitemap-us-categories-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-us-categories-index.xml
sitemap: https://www.bbb.org/sitemap-ca-province-categories-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-ca-province-categories-index.xml
sitemap: https://www.bbb.org/sitemap-us-state-categories-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-us-state-categories-index.xml
sitemap: https://www.bbb.org/sitemap-ca-city-categories-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-ca-city-categories-index.xml
sitemap: https://www.bbb.org/sitemap-us-city-categories-index.xml
sitemap: https://www.bbb.org/sitemap-accredited-us-city-categories-index.xml
sitemap: https://www.bbb.org/all/sitemap.xml
sitemap: https://www.bbb.org/local/sitemap.xml
sitemap: https://www.bbb.org/scamtracker/sitemap.xml
sitemap.xml 200 OK
Type Sitemap Index URLs 559 entries Valid XML Yes
Child Sitemaps:
A+
HTTP Probe Timing
Total 20 ms — DNS, TCP, TLS, TTFB, content transfer breakdown
PASS
DNS Lookup DNS Lookup — time to resolve the domain name to an IP address.
6 ms
TCP Connect TCP Connect — time to establish a TCP connection to the server.
2 ms
TLS Handshake TLS Handshake — time to complete the HTTPS encryption handshake.
8 ms
Time to First Byte Time to First Byte — how long the server takes to respond with the first byte of data.
20 ms
Total Time Total request time from DNS lookup through full response.
21 ms

Connection waterfall

DNS Lookup 6 ms TCP Connect 2 ms TLS Handshake 8 ms Server Processing 4 ms Content Transfer 0 ms
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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