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· 0 checks — Desktop Lighthouse audit -- Performance, Accessibility, Best Practices, and SEO category breakdown.
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Detailed Report

Audit breakdown by category with detailed findings.

45

Performance

Insights

Remove large, duplicate JavaScript modules from bundles to reduce unnecessary bytes consumed by network activity.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Polyfills and transforms enable older browsers to use new JavaScript features. However, many aren't necessary for modern browsers. Consider modifying your JavaScript build process to not transpile Baseline features, unless you know you must support older browsers. Learn why most sites can deploy ES6+ code without transpiling

Why this matters

Performance issues directly impact user engagement and conversion rates.

3rd party code can significantly impact load performance. Reduce and defer loading of 3rd party code to prioritize your page's content.

Why this matters

Performance issues directly impact user engagement and conversion rates.

A long cache lifetime can speed up repeat visits to your page. Learn more about caching.

Why this matters

Performance issues directly impact user engagement and conversion rates.

RequestCache TTLTransfer Size
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js3600.0 s124.1 KiB
assets.adobedtm.com/de9a3002c47b/99bf7aec9f9f/launch-448833e8efe0.min.js3600.0 s118.3 KiB
ucm-us.verint-cdn.com/files/sites/cigna/live/sdk.js86400.0 s18.8 KiB
ucm-us.verint-cdn.com/files/sites/cigna/live/customcode.js86400.0 s1.6 KiB

Layout shifts occur when elements move absent any user interaction. Investigate the causes of layout shifts, such as elements being added, removed, or their fonts changing as the page loads.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:node label:Element subItemsHeading:map[key:extra] valueType:node] map[granularity:0.001 key:score label:Layout shift score subItemsHeading:map[key:cause valueType:text] valueType:numeric]]
items: [map[node:map[type:text value:Total] score:0.6905650000000001] map[node:map[boundingRect:map[bottom:632 height:462 left:-7 right:1343 top:170 width:1350] lhId:page-2-DIV nodeLabel:Welcome to Cigna Healthcare We offer a wide range of insurance plans and produ… path:1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV selector:main.cipublic-container > div#sectionlmsgft0z > div#rowlmsgft10 > div#collmsgft11 snippet:<div class="columns iw_columns large-fullwidth" id="collmsgft11"> type:node] score:0.320269] map[node:map[boundingRect:map[bottom:170 height:170 left:-7 right:1343 top:0 width:1350] lhId:page-1-DIV nodeLabel:Skip to main navigation Skip to main content Skip to footer For Medicare For Pr… path:1,HTML,1,BODY,1,DIV,0,MAIN,1,DIV,0,DIV,0,DIV selector:main.cipublic-container > div#sectionl0697wg7 > div#rowl0697wg8 > div#coll0697wg9 snippet:<div class="columns iw_columns large-fullwidth" id="coll0697wg9"> type:node] score:0.203031 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:1192 height:305 left:680 right:1222 top:888 width:542] lhId:page-7-IMG nodeLabel:div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV,0,DIV,0,DIV,0,DIV,4,DIV,1,DIV,0,DIV,0,DIV,1,DIV,0,DIV,0,PICTURE,3,IMG selector:div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf snippet:<img src="/static/www-cigna-com/images/index/homepage-flu-lg.jpg" loading="eager" aria-hidden="true" class="leaf-u-border-radius-leaf"> type:node]]] type:subitems]] map[node:map[boundingRect:map[bottom:632 height:462 left:-7 right:1343 top:170 width:1350] lhId:page-2-DIV nodeLabel:Welcome to Cigna Healthcare We offer a wide range of insurance plans and produ… path:1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV selector:main.cipublic-container > div#sectionlmsgft0z > div#rowlmsgft10 > div#collmsgft11 snippet:<div class="columns iw_columns large-fullwidth" id="collmsgft11"> type:node] score:0.120045] map[node:map[boundingRect:map[bottom:824 height:84 left:-7 right:1343 top:740 width:1350] lhId:page-4-DIV nodeLabel:Offered by Cigna Health and Life Insurance Company or its affiliates. In Utah, … path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV,0,DIV,0,DIV,0,DIV,2,DIV,1,DIV selector:div#collk1cq88u > div#iw_placeholder1689264938043 > div#iw_comp1756106522293 > div.chc-layout-with-bg snippet:<div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none"> type:node] score:0.024684] map[node:map[boundingRect:map[bottom:5107 height:4475 left:114 right:1222 top:632 width:1108] lhId:page-3-DIV nodeLabel:Shop our plans Are you buying coverage on your own? Looking for another kind … path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV selector:body.uws-badge-visible > div.iw_viewport-wrapper > main.cipublic-container > div#sectionlk1cq88s snippet:<div class="iw_section" id="sectionlk1cq88s"> type:node] score:0.021335 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:632 height:462 left:-7 right:1343 top:170 width:1350] lhId:page-0-IMG nodeLabel:div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image path:1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV,0,DIV,1,CHC-HERO,2,PICTURE,6,IMG selector:div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image snippet:<img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="https://www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-xxl…" style="object-position: initial"> type:node]]] type:subitems]]]

Your first network request is the most important. Reduce its latency by avoiding redirects, ensuring a fast server response, and enabling text compression.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Consider setting font-display to swap or optional to ensure text is consistently visible. swap can be further optimized to mitigate layout shifts with font metric overrides.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLEst Savings
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Medium-Pro-CCQs4aZS.woff2385 ms
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSerif-Bold-Pro-DlLJyURw.woff2300 ms
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Bold-Pro-CJyW4sua.woff2280 ms
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSansRegular-Pro-1veTUK0b.woff2185 ms

A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about forced reflows and possible mitigations.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:source label:Source valueType:source-location] map[granularity:1 key:reflowTime label:Total reflow time valueType:ms]]
items: [map[reflowTime:35.667 source:map[type:text value:[unattributed]]]]

Each subpart has specific improvement strategies. Ideally, most of the LCP time should be spent on loading the resources, not within delays.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:label label:Subpart valueType:text] map[key:duration label:Duration valueType:ms]]
items: [map[duration:865.709 label:Time to first byte subpart:timeToFirstByte] map[duration:10.876 label:Resource load delay subpart:resourceLoadDelay] map[duration:713.191 label:Resource load duration subpart:resourceLoadDuration] map[duration:1134.532 label:Element render delay subpart:elementRenderDelay]]
lhId: page-0-IMG
nodeLabel: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
path: 1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV,0,DIV,1,CHC-HERO,2,PICTURE,6,IMG
selector: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
snippet: <img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="https://www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-xxl…" style="object-position: initial">

Optimize LCP by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loading

Why this matters

Performance issues directly impact user engagement and conversion rates.

lhId: page-0-IMG
nodeLabel: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
path: 1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV,0,DIV,1,CHC-HERO,2,PICTURE,6,IMG
selector: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
snippet: <img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="https://www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-xxl…" style="object-position: initial">

HTTP/2 and HTTP/3 offer many benefits over HTTP/1.1, such as multiplexing. Learn more about using modern HTTP.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLProtocol
www.cigna.com/http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/main-DU1GozEk.jshttp/1.1
www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-xxl@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/homepage-flu-lg.jpghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/dei-promo-lg@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Bold-Pro-CJyW4sua.woff2http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Medium-Pro-CCQs4aZS.woff2http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSansRegular-Pro-1veTUK0b.woff2http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSerif-Bold-Pro-DlLJyURw.woff2http/1.1
/static/www-cigna-com/images/index/homepage-international...http/1.1
www.cigna.com/static/www-cigna-com/js/TealeafSDK.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/countdown-BhDe9091.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/query-BGrFDEEo.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/base-DIkkzJ-c.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/i18n-Y-I3VWDO.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/is-mobile-D5iCr1X9.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/button-Cs7z3aHi.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/button.component-Cbcfe0JW.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/if-defined-B5nsOd8l.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/slot-B7LctFq6.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/animations-xrGZtaIV.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/spinner.component-BwCxpFdO.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/input.component-hBPkC-x8.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/form-control-Cxh0VQzV.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/validation-CfqCHLfb.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/select.component-B8YDVD5B.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/textarea.component-ck5Olyg-.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/radiogroup.component-DXQ7kRKr.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/radio.component-S-b1UiQT.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/checkgroup.component-BbVXe7s9.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/checkbox.component-DVIOY3qA.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/icon-BOr70by7.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/skiplink-B0skclZN.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-DapM9JId.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/focus-trap.esm-Ddqmou8S-CMRYETX2.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/divider.component-B18vepnY.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/backdrop.component-DZjzieHt.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/light-dom-styles-BIHJ4wFY.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-search.component-DrWwQcDj.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-dropdown-bBHkyqNC.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/accordion-BO5QKHtZ.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/accordion.component-fJ3X5CA1.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/accordion-panel-inline-DNYuTnPP.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/query-shadow-root-DVN9YziJ.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/breadcrumbs-B1dBE6EN.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/hero-DJiz7ikB.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/hero.component-Cb_WkiDI.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/chc-tsjnWWU6-CViBk7i8.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/flex-container-C9Su2krM.jshttp/1.1
/static/www-cigna-com/v2/bundle/flex-container.component-...http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/sticky-banner-BfSoLxSm.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/login-banner-DLuBa6-n.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/until-Bj-eEuq4.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/directive-helpers-Dp330cQc.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/scoped-registry-mixin-Dfnkzg9C.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/label.component-CdBPVqPW.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/alert.component-3DXUr8Jv.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/phone-number.component-DmUQcaSq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/spinner-DSvK93CK.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/shop-plans-banner-BV2gJKAl.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/select-option.component-BtDPmnD_.jshttp/1.1
/static/www-cigna-com/v2/bundle/medicare-plan-finder.comp...http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/consume-CMbGVNCe.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/modal.component-D0fRBmUG.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tabs.component-DVsM7zBf.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/query-assigned-elements-CaHFhCbJ.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tab-section.component-Dv0hxWKq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tab-item.component-k4eg7sEz.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/sanitize-lTbVsXOq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/button-link-MX8G3vYx.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/list-hQgIR01d.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/list.component-BkrL1qQi.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tag-DVL-lgoR.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/value-prop-heading-DU1g-53b.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/value-prop-CcrNEmij.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/promo-D6FG5pig.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/modal-BQ9ye3ib.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/medicare-plan-finder-Bw-Jrb0E.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/alert-B4veW7x7.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/back-to-top-Dzma5KA9.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/footer-B3ILDbO8.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/datetime-CDJ4z3lx.jshttp/1.1
/static/www-cigna-com/v2/bundle/_commonjsHelpers-LQfde5yM...http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-language-B9tlIQNu.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tag-list-BrsqAwkq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/value-props-Di4KLntX.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/scroll-section-Dbm_FO3p.jshttp/1.1
www.cigna.com/static/www-cigna-com/images/favicon.icohttp/1.1
www.cigna.com/static/svgs/logos/cigna-blue-logo.svghttp/1.1
www.cigna.com/static/svgs/chc/solid-leaf.svghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/img-dental-lg@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/img-buying-lg@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/i18n-BIFog4hy.jshttp/1.1
www.cigna.com/static/www-cigna-com/images/index/img-work-lg@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/json/login-banner.jsonhttp/1.1
www.cigna.com/static/www-cigna-com/json/medicare-plan-finder.jsonhttp/1.1

Avoid chaining critical requests by reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.

Why this matters

Performance issues directly impact user engagement and conversion rates.

description: [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints help the browser establish a connection earlier in the page load, saving time when the first request for that origin is made. The following are the origins that the page preconnected to.
title: Preconnected origins
value: no origins were preconnected
description: Add [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints to your most important origins, but try to use no more than 4.
title: Preconnect candidates

Requests are blocking the page's initial render, which may delay LCP. Deferring or inlining can move these network requests out of the critical path.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLTransfer SizeDuration
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js124.1 KiB327 ms

Reducing the download time of images can improve the perceived load time of the page and LCP. Learn more about optimizing image size

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLResource SizeEst Savings
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
/static/www-cigna-com/images/index/homepage-international...190.4 KiB149.1 KiB
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-work-lg@2x.jpg104.2 KiB85.9 KiB
div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-xxl@2x.jpg100.7 KiB73.0 KiB
div.columns > chc-promo.leaf-u-margin-top-none > picture > img div.columns > chc-promo.leaf-u-margin-top-none > picture > img
www.cigna.com/static/www-cigna-com/images/index/dei-promo-lg@2x.jpg72.3 KiB51.9 KiB
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-dental-lg@2x.jpg62.8 KiB51.8 KiB
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-buying-lg@2x.jpg57.6 KiB47.5 KiB
div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf
www.cigna.com/static/www-cigna-com/images/index/homepage-flu-lg.jpg37.0 KiB21.6 KiB

These insights are also available in the Chrome DevTools Performance Panel - record a trace to view more detailed information.

Redirects introduce additional delays before the page can be loaded. Learn how to avoid page redirects.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 457 ms
URLTime Spent
cigna.com/457 ms
www.cigna.com/0.0 ms

These are the largest layout shifts observed on the page. Each table item represents a single layout shift, and shows the element that shifted the most. Below each item are possible root causes that led to the layout shift. Some of these layout shifts may not be included in the CLS metric value due to windowing. Learn how to improve CLS

Why this matters

Performance issues directly impact user engagement and conversion rates.

ElementLayout shift score
Welcome to Cigna Healthcare We offer a wide range of insurance plans and produ… main.cipublic-container > div#sectionlmsgft0z > div#rowlmsgft10 > div#collmsgft11
0.320
Skip to main navigation Skip to main content Skip to footer For Medicare For Pr… main.cipublic-container > div#sectionl0697wg7 > div#rowl0697wg8 > div#coll0697wg9
0.203
Welcome to Cigna Healthcare We offer a wide range of insurance plans and produ… main.cipublic-container > div#sectionlmsgft0z > div#rowlmsgft10 > div#collmsgft11
0.120
Offered by Cigna Health and Life Insurance Company or its affiliates. In Utah, … div#collk1cq88u > div#iw_placeholder1689264938043 > div#iw_comp1756106522293 > div.chc-layout-with-bg
0.025
Shop our plans Are you buying coverage on your own? Looking for another kind … body.uws-badge-visible > div.iw_viewport-wrapper > main.cipublic-container > div#sectionlk1cq88s
0.021
Looking for another kind of coverage? div#iw_comp1709087660143 > div.leaf-u-align-self-start > chc-sticky-banner > div
0.001

Time to Interactive is the amount of time it takes for the page to become fully interactive. Learn more about the Time to Interactive metric.

Why this matters

Performance issues directly impact user engagement and conversion rates.

TTI

Diagnostics

Reduce unused JavaScript and defer loading scripts until they are required to decrease bytes consumed by network activity. Learn how to reduce unused JavaScript.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 0.0 ms 186.9 KiB
URLTransfer SizeEst Savings
assets.adobedtm.com/de9a3002c47b/99bf7aec9f9f/launch-448833e8efe0.min.js118.1 KiB49.0 KiB
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js123.6 KiB46.8 KiB
ucm-us.verint-cdn.com/files/modules/unified-websdk/3.6.0/rendering-engine.js76.9 KiB44.0 KiB
www.cigna.com/static/www-cigna-com/js/TealeafSDK.js57.8 KiB25.0 KiB
www.cigna.com/static/www-cigna-com/v2/bundle/login-banner-DLuBa6-n.js50.6 KiB22.1 KiB

Consider reducing the time spent parsing, compiling, and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to reduce Javascript execution time.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLTotal CPU TimeScript EvaluationScript Parse
p.login.my.cigna.com/public/digital-experience/js/common.js978 ms899 ms5.9 ms
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js532 ms496 ms8.9 ms
www.cigna.com/233 ms13 ms0.4 ms
www.cigna.com/static/www-cigna-com/v2/bundle/main-DU1GozEk.js195 ms154 ms0.2 ms
Unattributable179 ms26 ms0.5 ms
assets.adobedtm.com/de9a3002c47b/99bf7aec9f9f/launch-448833e8efe0.min.js140 ms121 ms13 ms
www.cigna.com/static/www-cigna-com/js/TealeafSDK.js112 ms86 ms6.8 ms

Consider reducing the time spent parsing, compiling and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to minimize main-thread work

Why this matters

Performance issues directly impact user engagement and conversion rates.

CategoryTime Spent
Script Evaluation1.9 s
Other300 ms
Style & Layout155 ms
Parse HTML & CSS53 ms
Script Parsing & Compilation48 ms
Rendering45 ms
Garbage Collection23 ms

Minifying JavaScript files can reduce payload sizes and script parse time. Learn how to minify JavaScript.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 0.0 ms 4.0 KiB
URLTransfer SizeEst Savings
/client/49b76c20-1c68-4890-ab89-7641ada945f9/surface/24ee...6.6 KiB4.0 KiB

Reduce unused rules from stylesheets and defer CSS not used for above-the-fold content to decrease bytes consumed by network activity. Learn how to reduce unused CSS.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 0.0 ms 12.1 KiB
URLTransfer SizeEst Savings
.uws-tagline{color:var(--tagLine-foreground);font-family:var(--tagLine-fontFamily); … } …12.3 KiB12.1 KiB

Set an explicit width and height on image elements to reduce layout shifts and improve CLS. Learn how to set image dimensions

Why this matters

Performance issues directly impact user engagement and conversion rates.

URL
div.columns > chc-promo.leaf-u-margin-top-none > picture > img div.columns > chc-promo.leaf-u-margin-top-none > picture > img
www.cigna.com/static/www-cigna-com/images/index/dei-promo-lg@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-dental-lg@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-buying-lg@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-work-lg@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
/static/www-cigna-com/images/index/homepage-international...
div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf
www.cigna.com/static/www-cigna-com/images/index/homepage-flu-lg.jpg

More information about the performance of your application. These numbers don't directly affect the Performance score.

●Max Potential First Input Delay 90 ms
●Optimize DOM size
●Optimize viewport for mobile
●Minify CSS
●Avoids enormous network payloads Total size was 1,976 KiB
●Avoid long main-thread tasks 6 long tasks found
●Page didn't prevent back/forward cache restoration
●Network Requests
●Network Round Trip Times 100 ms
●Server Backend Latencies 140 ms
●Tasks
●Diagnostics
●Metrics
●Screenshot Thumbnails
●Final Screenshot
●Script Treemap Data
●Resources Summary
●Initial server response time was short Root document took 130 ms
○INP breakdown
○User Timing marks and measures
○Avoid non-composited animations
98

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

Navigation

Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. Learn more about heading order.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Shop our plans div#iw_comp1709087660143 > div.leaf-u-align-self-start > chc-sticky-banner > h4.leaf-u-typography-title-default
I want to... div > chc-footer#chc-footer > leaf-list > h6

These are opportunities to improve keyboard navigation in your application.

○Interactive controls are keyboard focusable
○Interactive elements indicate their purpose and state
○The page has a logical tab order
○Visual order on the page follows DOM order
○User focus is not accidentally trapped in a region
○The user's focus is directed to new content added to the page
○HTML5 landmark elements are used to improve navigation
○Offscreen content is hidden from assistive technology
○Custom controls have associated labels
○Custom controls have ARIA roles
●`[aria-*]` attributes match their roles
●`[aria-hidden="true"]` is not present on the document `<body>`
●`[role]`s have all required `[aria-*]` attributes
●`[role]` values are valid
●`[aria-*]` attributes have valid values
●`[aria-*]` attributes are valid and not misspelled
●Buttons have an accessible name
●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
●Select elements have associated label elements.
●ARIA attributes are used as specified for the element's role
●`[aria-hidden="true"]` elements do not contain focusable descendents
●Elements use only permitted ARIA attributes
●Background and foreground colors have a sufficient contrast ratio
●Document has a `<title>` element
●`<html>` element has a `[lang]` attribute
●`<html>` element has a valid value for its `[lang]` attribute
●Links are distinguishable without relying on color.
●Links have a discernible name
●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).
●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
●No element has a `[tabindex]` value greater than 0
●Touch targets have sufficient size and spacing.
●Document has a main landmark.
●Deprecated ARIA roles were not used
●All heading elements contain content.
●Elements with visible text labels have matching accessible names.
○`[accesskey]` values are unique
○`button`, `link`, and `menuitem` elements have accessible names
○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
○ARIA input fields have accessible names
○ARIA `meter` elements have accessible names
○ARIA `progressbar` elements have accessible names
○Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
○`[role]`s are contained by their required parent element
○Elements with the `role=text` attribute do not have focusable descendents.
○ARIA toggle fields have accessible names
○ARIA `tooltip` elements have accessible names
○ARIA `treeitem` elements have accessible names
○The page contains a heading, skip link, or landmark region
○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
○Definition list items are wrapped in `<dl>` elements
○ARIA IDs are unique
○No form fields have multiple labels
○`<frame>` or `<iframe>` elements have a title
○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
○Image elements have `[alt]` attributes
○Input buttons have discernible text.
○`<input type="image">` elements have `[alt]` text
○Form elements have associated labels
○The document does not use `<meta http-equiv="refresh">`
○`<object>` elements have alternate text
○Skip links are focusable.
○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
○`[lang]` attributes have a valid value
○`<video>` elements contain a `<track>` element with `[kind="captions"]`
○Tables have different content in the summary attribute and `<caption>`.
○Uses ARIA roles only on compatible elements
○Image elements do not have `[alt]` attributes that are redundant text.
○Identical links have the same purpose.
○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
○`<td>` elements in a large `<table>` have one or more table headers.
77

Best Practices

General

Deprecated APIs will eventually be removed from the browser. Learn more about deprecated APIs.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Deprecation / WarningSource
Unload event listeners are deprecated and will be removed.
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js line 250, col 106

Errors logged to the console indicate unresolved problems. They can come from network request failures and other browser concerns. Learn more about this errors in console diagnostic audit

Why this matters

Performance issues directly impact user engagement and conversion rates.

SourceDescription
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js line 383, col 342
GambitChat: Container element not found: gambit-chat-container
●Uses HTTPS
●Avoids third-party cookies
●Allows users to paste into input fields
●Avoids requesting the geolocation permission on page load
●Avoids requesting the notification permission on page load
●Displays images with correct aspect ratio
●Serves images with appropriate resolution
●Page has the HTML doctype
●Properly defines charset
●No issues in the `Issues` panel in Chrome Devtools
●Ensure CSP is effective against XSS attacks
●Ensure proper origin isolation with COOP
●Mitigate DOM-based XSS with Trusted Types
●Detected JavaScript libraries
●Page has valid source maps
○Redirects HTTP traffic to HTTPS
○Use a strong HSTS policy
○Mitigate clickjacking with XFO or CSP
100

SEO

These checks ensure that your page is following basic search engine optimization advice. There are many additional factors Lighthouse does not score here that may affect your search ranking, including performance on Core Web Vitals. Learn more about Google Search Essentials.

○Structured data is valid
●Page isn’t blocked from indexing
●Document has a `<title>` element
●Document has a meta description
●Page has successful HTTP status code
●Links have descriptive text
●Links are crawlable
●robots.txt is valid
●Document has a valid `hreflang`
○Image elements have `[alt]` attributes
○Document has a valid `rel=canonical`

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