Skip to content
https://cigna.com

Lighthouse Mobile

· 0 checks — Mobile Lighthouse audit -- Performance, Accessibility, Best Practices, and SEO category breakdown.
SCORE
0
GRADE
FIX
0
REVIEW
0
PASS
0
INFO
0

Detailed Report

Audit breakdown by category with detailed findings.

8

Performance

Insights

Remove large, duplicate JavaScript modules from bundles to reduce unnecessary bytes consumed by network activity.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Polyfills and transforms enable older browsers to use new JavaScript features. However, many aren't necessary for modern browsers. Consider modifying your JavaScript build process to not transpile Baseline features, unless you know you must support older browsers. Learn why most sites can deploy ES6+ code without transpiling

Why this matters

Performance issues directly impact user engagement and conversion rates.

3rd party code can significantly impact load performance. Reduce and defer loading of 3rd party code to prioritize your page's content.

Why this matters

Performance issues directly impact user engagement and conversion rates.

A long cache lifetime can speed up repeat visits to your page. Learn more about caching.

Why this matters

Performance issues directly impact user engagement and conversion rates.

RequestCache TTLTransfer Size
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js3600.0 s124.1 KiB
assets.adobedtm.com/de9a3002c47b/99bf7aec9f9f/launch-448833e8efe0.min.js3600.0 s118.3 KiB
ucm-us.verint-cdn.com/files/sites/cigna/live/sdk.js86400.0 s18.8 KiB
ucm-us.verint-cdn.com/files/sites/cigna/live/customcode.js86400.0 s1.6 KiB

Layout shifts occur when elements move absent any user interaction. Investigate the causes of layout shifts, such as elements being added, removed, or their fonts changing as the page loads.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:node label:Element subItemsHeading:map[key:extra] valueType:node] map[granularity:0.001 key:score label:Layout shift score subItemsHeading:map[key:cause valueType:text] valueType:numeric]]
items: [map[node:map[type:text value:Total] score:1.2566739999999998] map[node:map[boundingRect:map[bottom:583 height:448 left:0 right:412 top:136 width:412] lhId:page-2-DIV nodeLabel:Welcome to Cigna Healthcare We offer a wide range of insurance plans and produ… path:1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV selector:main.cipublic-container > div#sectionlmsgft0z > div#rowlmsgft10 > div#collmsgft11 snippet:<div class="columns iw_columns large-fullwidth" id="collmsgft11"> type:node] score:0.817197 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:1580 height:214 left:16 right:396 top:1366 width:380] lhId:page-52-IMG nodeLabel:div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV,0,DIV,0,DIV,0,DIV,4,DIV,1,DIV,0,DIV,0,DIV,1,DIV,0,DIV,0,PICTURE,3,IMG selector:div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf snippet:<img src="https://www.cigna.com/static/www-cigna-com/images/index/homepage-flu-sm.jpg" loading="eager" aria-hidden="true" class="leaf-u-border-radius-leaf"> type:node]]] type:subitems]] map[node:map[boundingRect:map[bottom:136 height:136 left:0 right:412 top:0 width:412] lhId:page-1-DIV nodeLabel:Skip to main navigation Skip to main content Skip to footer For Medicare For Pr… path:1,HTML,1,BODY,1,DIV,0,MAIN,1,DIV,0,DIV,0,DIV selector:main.cipublic-container > div#sectionl0697wg7 > div#rowl0697wg8 > div#coll0697wg9 snippet:<div class="columns iw_columns large-fullwidth" id="coll0697wg9"> type:node] score:0.400061 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:1580 height:214 left:16 right:396 top:1366 width:380] lhId:page-52-IMG nodeLabel:div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV,0,DIV,0,DIV,0,DIV,4,DIV,1,DIV,0,DIV,0,DIV,1,DIV,0,DIV,0,PICTURE,3,IMG selector:div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf snippet:<img src="https://www.cigna.com/static/www-cigna-com/images/index/homepage-flu-sm.jpg" loading="eager" aria-hidden="true" class="leaf-u-border-radius-leaf"> type:node]]] type:subitems]] map[node:map[boundingRect:map[bottom:807 height:124 left:24 right:388 top:683 width:364] lhId:page-4-DIV nodeLabel:Are you a member? Activate your myCigna account for access to all plan details… path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV,0,DIV,0,DIV,0,DIV,1,DIV,1,DIV,0,CHC-STICKY-BANNER,3,DIV selector:div#iw_comp1709087660143 > div.leaf-u-align-self-start > chc-sticky-banner > div snippet:<div slot="callout"> type:node] score:0.021896] map[node:map[boundingRect:map[bottom:6785 height:6202 left:16 right:396 top:583 width:380] lhId:page-3-DIV nodeLabel:Shop our plans Are you buying coverage on your own? Looking for another kind … path:1,HTML,1,BODY,1,DIV,0,MAIN,5,DIV selector:body.uws-badge-visible > div.iw_viewport-wrapper > main.cipublic-container > div#sectionlk1cq88s snippet:<div class="iw_section" id="sectionlk1cq88s"> type:node] score:0.01752 subItems:map[items:[map[cause:Unsized image element extra:map[boundingRect:map[bottom:583 height:187 left:0 right:412 top:396 width:412] lhId:page-0-IMG nodeLabel:div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image path:1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV,0,DIV,1,CHC-HERO,2,PICTURE,6,IMG selector:div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image snippet:<img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="/static/www-cigna-com/images/index/cigna-com-hero-sm@2x.jpg" style="object-position: initial"> type:node]]] type:subitems]]]

Your first network request is the most important. Reduce its latency by avoiding redirects, ensuring a fast server response, and enabling text compression.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Consider setting font-display to swap or optional to ensure text is consistently visible. swap can be further optimized to mitigate layout shifts with font metric overrides.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLEst Savings
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSansRegular-Pro-1veTUK0b.woff2320 ms
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Bold-Pro-CJyW4sua.woff2310 ms
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Medium-Pro-CCQs4aZS.woff2310 ms
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSerif-Bold-Pro-DlLJyURw.woff2120 ms

Each subpart has specific improvement strategies. Ideally, most of the LCP time should be spent on loading the resources, not within delays.

Why this matters

Performance issues directly impact user engagement and conversion rates.

headings: [map[key:label label:Subpart valueType:text] map[key:duration label:Duration valueType:ms]]
items: [map[duration:811.6849990234375 label:Time to first byte subpart:timeToFirstByte] map[duration:12.8510009765625 label:Resource load delay subpart:resourceLoadDelay] map[duration:643.325 label:Resource load duration subpart:resourceLoadDuration] map[duration:2245.299 label:Element render delay subpart:elementRenderDelay]]
lhId: page-0-IMG
nodeLabel: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
path: 1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV,0,DIV,1,CHC-HERO,2,PICTURE,6,IMG
selector: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
snippet: <img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="/static/www-cigna-com/images/index/cigna-com-hero-sm@2x.jpg" style="object-position: initial">

Optimize LCP by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loading

Why this matters

Performance issues directly impact user engagement and conversion rates.

lhId: page-0-IMG
nodeLabel: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
path: 1,HTML,1,BODY,1,DIV,0,MAIN,4,DIV,0,DIV,0,DIV,0,DIV,1,CHC-HERO,2,PICTURE,6,IMG
selector: div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
snippet: <img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="/static/www-cigna-com/images/index/cigna-com-hero-sm@2x.jpg" style="object-position: initial">

HTTP/2 and HTTP/3 offer many benefits over HTTP/1.1, such as multiplexing. Learn more about using modern HTTP.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLProtocol
www.cigna.com/http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/main-DU1GozEk.jshttp/1.1
www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-sm@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/homepage-flu-sm.jpghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/dei-promo-sm@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Bold-Pro-CJyW4sua.woff2http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSans-Medium-Pro-CCQs4aZS.woff2http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSansRegular-Pro-1veTUK0b.woff2http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/ValueSerif-Bold-Pro-DlLJyURw.woff2http/1.1
/static/www-cigna-com/images/index/homepage-international...http/1.1
www.cigna.com/static/www-cigna-com/js/TealeafSDK.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/countdown-BhDe9091.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/query-BGrFDEEo.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/base-DIkkzJ-c.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/i18n-Y-I3VWDO.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/is-mobile-D5iCr1X9.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/button-Cs7z3aHi.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/button.component-Cbcfe0JW.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/if-defined-B5nsOd8l.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/slot-B7LctFq6.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/animations-xrGZtaIV.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/spinner.component-BwCxpFdO.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/input.component-hBPkC-x8.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/form-control-Cxh0VQzV.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/validation-CfqCHLfb.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/select.component-B8YDVD5B.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/textarea.component-ck5Olyg-.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/radiogroup.component-DXQ7kRKr.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/radio.component-S-b1UiQT.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/checkgroup.component-BbVXe7s9.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/checkbox.component-DVIOY3qA.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/icon-BOr70by7.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/skiplink-B0skclZN.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-DapM9JId.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/focus-trap.esm-Ddqmou8S-CMRYETX2.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/divider.component-B18vepnY.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/backdrop.component-DZjzieHt.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/light-dom-styles-BIHJ4wFY.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-search.component-DrWwQcDj.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-dropdown-bBHkyqNC.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/accordion-BO5QKHtZ.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/accordion.component-fJ3X5CA1.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/accordion-panel-inline-DNYuTnPP.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/query-shadow-root-DVN9YziJ.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/breadcrumbs-B1dBE6EN.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/hero-DJiz7ikB.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/hero.component-Cb_WkiDI.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/chc-tsjnWWU6-CViBk7i8.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/flex-container-C9Su2krM.jshttp/1.1
/static/www-cigna-com/v2/bundle/flex-container.component-...http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/sticky-banner-BfSoLxSm.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/login-banner-DLuBa6-n.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/until-Bj-eEuq4.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/directive-helpers-Dp330cQc.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/scoped-registry-mixin-Dfnkzg9C.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/label.component-CdBPVqPW.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/alert.component-3DXUr8Jv.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/phone-number.component-DmUQcaSq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/spinner-DSvK93CK.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/shop-plans-banner-BV2gJKAl.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/select-option.component-BtDPmnD_.jshttp/1.1
/static/www-cigna-com/v2/bundle/medicare-plan-finder.comp...http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/consume-CMbGVNCe.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/modal.component-D0fRBmUG.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tabs.component-DVsM7zBf.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/query-assigned-elements-CaHFhCbJ.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tab-section.component-Dv0hxWKq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tab-item.component-k4eg7sEz.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/sanitize-lTbVsXOq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/button-link-MX8G3vYx.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/list-hQgIR01d.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/list.component-BkrL1qQi.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tag-DVL-lgoR.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/value-prop-heading-DU1g-53b.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/value-prop-CcrNEmij.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/promo-D6FG5pig.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/modal-BQ9ye3ib.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/medicare-plan-finder-Bw-Jrb0E.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/alert-B4veW7x7.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/back-to-top-Dzma5KA9.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/footer-B3ILDbO8.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/datetime-CDJ4z3lx.jshttp/1.1
/static/www-cigna-com/v2/bundle/_commonjsHelpers-LQfde5yM...http/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/header-language-B9tlIQNu.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/tag-list-BrsqAwkq.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/value-props-Di4KLntX.jshttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/scroll-section-Dbm_FO3p.jshttp/1.1
www.cigna.com/static/www-cigna-com/images/index/img-dental-sm@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/images/favicon.icohttp/1.1
www.cigna.com/static/svgs/logos/cigna-blue-logo.svghttp/1.1
www.cigna.com/static/svgs/chc/solid-leaf.svghttp/1.1
www.cigna.com/static/www-cigna-com/images/index/img-buying-sm@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/v2/bundle/i18n-BIFog4hy.jshttp/1.1
www.cigna.com/static/www-cigna-com/images/index/img-work-sm@2x.jpghttp/1.1
www.cigna.com/static/www-cigna-com/json/login-banner.jsonhttp/1.1
www.cigna.com/static/www-cigna-com/json/medicare-plan-finder.jsonhttp/1.1

Avoid chaining critical requests by reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.

Why this matters

Performance issues directly impact user engagement and conversion rates.

description: [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints help the browser establish a connection earlier in the page load, saving time when the first request for that origin is made. The following are the origins that the page preconnected to.
title: Preconnected origins
value: no origins were preconnected
description: Add [preconnect](https://developer.chrome.com/docs/lighthouse/performance/uses-rel-preconnect/) hints to your most important origins, but try to use no more than 4.
title: Preconnect candidates

Requests are blocking the page's initial render, which may delay LCP. Deferring or inlining can move these network requests out of the critical path.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLTransfer SizeDuration
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js124.1 KiB1.4 s

Reducing the download time of images can improve the perceived load time of the page and LCP. Learn more about optimizing image size

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLResource SizeEst Savings
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
/static/www-cigna-com/images/index/homepage-international...89.0 KiB69.1 KiB

These insights are also available in the Chrome DevTools Performance Panel - record a trace to view more detailed information.

Redirects introduce additional delays before the page can be loaded. Learn how to avoid page redirects.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 1.0 s
URLTime Spent
cigna.com/1.0 s
www.cigna.com/0.0 ms

These are the largest layout shifts observed on the page. Each table item represents a single layout shift, and shows the element that shifted the most. Below each item are possible root causes that led to the layout shift. Some of these layout shifts may not be included in the CLS metric value due to windowing. Learn how to improve CLS

Why this matters

Performance issues directly impact user engagement and conversion rates.

ElementLayout shift score
Welcome to Cigna Healthcare We offer a wide range of insurance plans and produ… main.cipublic-container > div#sectionlmsgft0z > div#rowlmsgft10 > div#collmsgft11
0.817
Skip to main navigation Skip to main content Skip to footer For Medicare For Pr… main.cipublic-container > div#sectionl0697wg7 > div#rowl0697wg8 > div#coll0697wg9
0.400
Are you a member? Activate your myCigna account for access to all plan details… div#iw_comp1709087660143 > div.leaf-u-align-self-start > chc-sticky-banner > div
0.022
Shop our plans Are you buying coverage on your own? Looking for another kind … body.uws-badge-visible > div.iw_viewport-wrapper > main.cipublic-container > div#sectionlk1cq88s
0.018

Time to Interactive is the amount of time it takes for the page to become fully interactive. Learn more about the Time to Interactive metric.

Why this matters

Performance issues directly impact user engagement and conversion rates.

TTI

The maximum potential First Input Delay that your users could experience is the duration of the longest task. Learn more about the Maximum Potential First Input Delay metric.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Diagnostics

Reduce unused JavaScript and defer loading scripts until they are required to decrease bytes consumed by network activity. Learn how to reduce unused JavaScript.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 660 ms 185.8 KiB
URLTransfer SizeEst Savings
assets.adobedtm.com/de9a3002c47b/99bf7aec9f9f/launch-448833e8efe0.min.js118.1 KiB49.0 KiB
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js123.6 KiB46.7 KiB
ucm-us.verint-cdn.com/files/modules/unified-websdk/3.6.0/rendering-engine.js76.9 KiB44.0 KiB
www.cigna.com/static/www-cigna-com/js/TealeafSDK.js57.8 KiB24.1 KiB
www.cigna.com/static/www-cigna-com/v2/bundle/login-banner-DLuBa6-n.js50.6 KiB22.1 KiB

Consider reducing the time spent parsing, compiling, and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to reduce Javascript execution time.

Why this matters

Performance issues directly impact user engagement and conversion rates.

URLTotal CPU TimeScript EvaluationScript Parse
p.login.my.cigna.com/public/digital-experience/js/common.js3.2 s3.0 s25 ms
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js2.1 s1.8 s27 ms
www.cigna.com/855 ms42 ms1.6 ms
www.cigna.com/static/www-cigna-com/v2/bundle/main-DU1GozEk.js734 ms563 ms0.4 ms
Unattributable720 ms91 ms1.7 ms
assets.adobedtm.com/de9a3002c47b/99bf7aec9f9f/launch-448833e8efe0.min.js580 ms484 ms41 ms
www.cigna.com/static/www-cigna-com/js/TealeafSDK.js428 ms337 ms18 ms
ucm-us.verint-cdn.com/files/modules/unified-websdk/3.6.0/rendering-engine.js108 ms85 ms20 ms
ucm-us.verint-cdn.com/files/modules/unified-websdk/3.6.0/visitor.js98 ms91 ms3.2 ms
/client/49b76c20-1c68-4890-ab89-7641ada945f9/surface/24ee...90 ms58 ms0.7 ms
ucm-us.verint-cdn.com/files/modules/unified-websdk/3.6.0/survey-engine.js66 ms63 ms2.2 ms

Consider reducing the time spent parsing, compiling and executing JS. You may find delivering smaller JS payloads helps with this. Learn how to minimize main-thread work

Why this matters

Performance issues directly impact user engagement and conversion rates.

CategoryTime Spent
Script Evaluation6.6 s
Other1.2 s
Style & Layout637 ms
Rendering242 ms
Parse HTML & CSS210 ms
Script Parsing & Compilation163 ms
Garbage Collection95 ms

Minifying JavaScript files can reduce payload sizes and script parse time. Learn how to minify JavaScript.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 0.0 ms 4.0 KiB
URLTransfer SizeEst Savings
/client/49b76c20-1c68-4890-ab89-7641ada945f9/surface/24ee...6.6 KiB4.0 KiB

Reduce unused rules from stylesheets and defer CSS not used for above-the-fold content to decrease bytes consumed by network activity. Learn how to reduce unused CSS.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Estimated savings: 0.0 ms 12.1 KiB
URLTransfer SizeEst Savings
.uws-tagline{color:var(--tagLine-foreground);font-family:var(--tagLine-fontFamily); … } …12.3 KiB12.1 KiB

Set an explicit width and height on image elements to reduce layout shifts and improve CLS. Learn how to set image dimensions

Why this matters

Performance issues directly impact user engagement and conversion rates.

URL
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-dental-sm@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-buying-sm@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
www.cigna.com/static/www-cigna-com/images/index/img-work-sm@2x.jpg
div > div.leaf-c-picture-image > picture > img div > div.leaf-c-picture-image > picture > img
/static/www-cigna-com/images/index/homepage-international...
div.columns > chc-promo.leaf-u-margin-top-none > picture > img div.columns > chc-promo.leaf-u-margin-top-none > picture > img
www.cigna.com/static/www-cigna-com/images/index/dei-promo-sm@2x.jpg
div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf div.columns > div.leaf-c-picture-image > picture > img.leaf-u-border-radius-leaf
www.cigna.com/static/www-cigna-com/images/index/homepage-flu-sm.jpg
div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image div#iw_comp1695257321650 > chc-hero > picture > img.leaf-c-chc-hero__image
www.cigna.com/static/www-cigna-com/images/index/cigna-com-hero-sm@2x.jpg

More information about the performance of your application. These numbers don't directly affect the Performance score.

●Optimize DOM size
●Forced reflow
●Optimize viewport for mobile
●Minify CSS
●Avoids enormous network payloads Total size was 1,620 KiB
●Avoid long main-thread tasks 20 long tasks found
●Avoid non-composited animations 1 animated element found
●Page didn't prevent back/forward cache restoration
●Network Requests
●Network Round Trip Times 100 ms
●Server Backend Latencies 350 ms
●Tasks
●Diagnostics
●Metrics
●Screenshot Thumbnails
●Final Screenshot
●Script Treemap Data
●Resources Summary
●Initial server response time was short Root document took 120 ms
○INP breakdown
○User Timing marks and measures
82

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. Learn how to match ARIA attributes to their roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
close div.chc-c-sticky-banner > div.chc-c-sticky-banner__bg > div.chc-c-sticky-banner__content

Using ARIA attributes in roles where they are prohibited can mean that important information is not communicated to users of assistive technologies. Learn more about prohibited ARIA roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
close div.chc-c-sticky-banner__bg > div.chc-c-sticky-banner__content > div.chc-c-sticky-banner__heading > leaf-button

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Names and labels

When a button doesn't have an accessible name, screen readers announce it as "button", making it unusable for users who rely on screen readers. Learn how to make buttons more accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
button.leaf-c-button button.leaf-c-button

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Navigation

Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. Learn more about heading order.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Shop our plans div#iw_comp1709087660143 > div.leaf-u-align-self-start > chc-sticky-banner > h4.leaf-u-typography-title-default
I want to... div > chc-footer#chc-footer > leaf-list > h6

These are opportunities to improve keyboard navigation in your application.

Tables and lists

Screen readers have a specific way of announcing lists. Ensuring proper list structure aids screen reader output. Learn more about proper list structure.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Search nav.chc-c-header__primary-nav > div.chc-c-header__nav-container > div#chc-header > ul.chc-c-header__primary-nav-utilities

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Menu a.leaf-c-button
○Interactive controls are keyboard focusable
○Interactive elements indicate their purpose and state
○The page has a logical tab order
○Visual order on the page follows DOM order
○User focus is not accidentally trapped in a region
○The user's focus is directed to new content added to the page
○HTML5 landmark elements are used to improve navigation
○Offscreen content is hidden from assistive technology
○Custom controls have associated labels
○Custom controls have ARIA roles
●`[aria-hidden="true"]` is not present on the document `<body>`
●`[role]`s have all required `[aria-*]` attributes
●Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
●`[role]`s are contained by their required parent element
●`[role]` values are valid
●`[aria-*]` attributes have valid values
●`[aria-*]` attributes are valid and not misspelled
●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
●Select elements have associated label elements.
●ARIA attributes are used as specified for the element's role
●`[aria-hidden="true"]` elements do not contain focusable descendents
●Background and foreground colors have a sufficient contrast ratio
●Document has a `<title>` element
●`<html>` element has a `[lang]` attribute
●`<html>` element has a valid value for its `[lang]` attribute
●Links are distinguishable without relying on color.
●Links have a discernible name
●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
●No element has a `[tabindex]` value greater than 0
●Touch targets have sufficient size and spacing.
●Document has a main landmark.
●Deprecated ARIA roles were not used
●All heading elements contain content.
○`[accesskey]` values are unique
○`button`, `link`, and `menuitem` elements have accessible names
○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
○ARIA input fields have accessible names
○ARIA `meter` elements have accessible names
○ARIA `progressbar` elements have accessible names
○Elements with the `role=text` attribute do not have focusable descendents.
○ARIA toggle fields have accessible names
○ARIA `tooltip` elements have accessible names
○ARIA `treeitem` elements have accessible names
○The page contains a heading, skip link, or landmark region
○`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
○Definition list items are wrapped in `<dl>` elements
○ARIA IDs are unique
○No form fields have multiple labels
○`<frame>` or `<iframe>` elements have a title
○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
○Image elements have `[alt]` attributes
○Input buttons have discernible text.
○`<input type="image">` elements have `[alt]` text
○Form elements have associated labels
○The document does not use `<meta http-equiv="refresh">`
○`<object>` elements have alternate text
○Skip links are focusable.
○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
○`[lang]` attributes have a valid value
○`<video>` elements contain a `<track>` element with `[kind="captions"]`
○Tables have different content in the summary attribute and `<caption>`.
○Uses ARIA roles only on compatible elements
○Image elements do not have `[alt]` attributes that are redundant text.
○Identical links have the same purpose.
○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
○`<td>` elements in a large `<table>` have one or more table headers.
77

Best Practices

General

Deprecated APIs will eventually be removed from the browser. Learn more about deprecated APIs.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Deprecation / WarningSource
Unload event listeners are deprecated and will be removed.
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js line 250, col 106

Errors logged to the console indicate unresolved problems. They can come from network request failures and other browser concerns. Learn more about this errors in console diagnostic audit

Why this matters

Performance issues directly impact user engagement and conversion rates.

SourceDescription
js-cdn.dynatrace.com/jstag/16b92e62274/bf08379irm/437384636a7a9780_complete.js line 383, col 342
GambitChat: Container element not found: gambit-chat-container
●Uses HTTPS
●Avoids third-party cookies
●Allows users to paste into input fields
●Avoids requesting the geolocation permission on page load
●Avoids requesting the notification permission on page load
●Displays images with correct aspect ratio
●Serves images with appropriate resolution
●Page has the HTML doctype
●Properly defines charset
●No issues in the `Issues` panel in Chrome Devtools
●Ensure CSP is effective against XSS attacks
●Ensure proper origin isolation with COOP
●Mitigate DOM-based XSS with Trusted Types
●Detected JavaScript libraries
●Page has valid source maps
○Redirects HTTP traffic to HTTPS
○Use a strong HSTS policy
○Mitigate clickjacking with XFO or CSP
100

SEO

These checks ensure that your page is following basic search engine optimization advice. There are many additional factors Lighthouse does not score here that may affect your search ranking, including performance on Core Web Vitals. Learn more about Google Search Essentials.

○Structured data is valid
●Page isn’t blocked from indexing
●Document has a `<title>` element
●Document has a meta description
●Page has successful HTTP status code
●Links have descriptive text
●Links are crawlable
●robots.txt is valid
●Document has a valid `hreflang`
○Image elements have `[alt]` attributes
○Document has a valid `rel=canonical`

Send Feedback