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https://lastpass.com

Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.
SCORE
51
GRADE
F
FIX
7
REVIEW
3
PASS
3
INFO
0
Checks
13
3 PASS 3 REVIEW 7 FIX
F
Heading Hierarchy
Action
59 headings, 6 skip(s)
FIX
59 headings, 6 skip(s)
Info::
Single H1 present
Warning::
Heading level skipped: H1 → H3 (missing H2)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
Heading level skipped: H2 → H4 (missing H3)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
Heading level skipped: H2 → H4 (missing H3)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
Heading level skipped: H2 → H4 (missing H3)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
Heading level skipped: H2 → H4 (missing H3)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
Heading level skipped: H2 → H5 (missing H3)
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Warning::
1 empty heading(s)
Empty headings appear in the document outline but provide no information.
  • H1 Get the power to secure passwordsmanage app accesstrack unapproved AIsign-in safer
  • H3 Protect your SaaS for a safer cyber world. Visit our booth to put an end to uncontrolled AI and weak credentials. skipped
  • H3 Learn how LastPass helps to simplify and strengthen access and credential security with Secure Access Essentials.
  • H4 Business
  • H4 Personal
  • H2 Why LastPass? We make security simple.
  • H4 (empty)
  • H3 Easy access from anywhere
  • H3 Affordable plans & pricing
  • H3 Secure password vault
  • H3 All-in-one solution
  • H2 Password management for everyone
  • H2 Secure your business without creating more work
  • H2 Work better while protecting your team
  • H2 Keep your business running without password roadblocks
  • H2 Create secure logins for your whole crew
  • H2 Access all your accounts, anywhere, anytime
  • H2 Trusted by companies and individuals everywhere
  • H3 Millions
  • H3 100,000+
  • H2 Choose a plan that works for you
  • H4 Try it for free, no credit card required. skipped
  • H3 Premium
  • H4 For personal use across devices:
  • H3 Families
  • H4 Everything in Premium, plus:
  • H3 Teams
  • H4 For your small business or team:
  • H3 Business
  • H4 Everything in Teams, plus:
  • H3 Business Max
  • H4 Everything in Business, plus:
  • H3 Free plan
  • H2 LastPass is ever evolving
  • H4 Blog skipped
  • H4 Resource center
  • H4 Trust Center
  • H4 Newsroom
  • H2 Frequently asked questions
  • H4 How can I access LastPass? skipped
  • H4 How does LastPass securely store passwords?
  • H4 Does LastPass have access to my passwords?
  • H4 How does LastPass encryption work?
  • H4 Is LastPass no longer safe?
  • H4 What is the deal with LastPass?
  • H4 Where is the safest place to keep passwords?
  • H4 What's more secure than LastPass?
  • H4 What are the disadvantages of LastPass?
  • H2 Password management that makes work and life more secure
  • H5 Products skipped
  • H5 Solutions
  • H5 Resources
  • H5 Support
  • H5 Get LastPass
  • H5 Company
  • H5 Partners
  • H5 Contact Sales
  • H5 Install Extension
  • H2 Wait—get 10% off before you go!

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

Empty headings appear in the document outline but provide no information.

Why this matters

Empty <hN> tags break the document outline — screen-reader users navigating by heading hit dead silence.

Source: WCAG 2.4.6

F
Favicon & Branding
Action
2 icon(s) detected
FIX
2 icon(s) detected
Info::
favicon.ico present at site root
Info::
HTML icon links detected
Info::
No apple-touch-icon detected
iOS devices use this when users add your site to their home screen. Add <link rel='apple-touch-icon' sizes='180x180' href='/apple-touch-icon.png'>.
favicon.ico Present
PNG Icons Present
Apple Touch Missing
SVG Favicon Missing
Manifest Icons Missing
Multiple Sizes Missing
D
Web Manifest
Action
Not found
FIX
Not found
Info::
No web manifest found
No manifest at standard paths (/manifest.json, /site.webmanifest). A manifest is optional but enables PWA features like home screen installation and standalone display.

No web manifest found.

D
Dark Mode Support
Action
No dark mode signals
FIX
No dark mode signals
Info::
No dark mode signals detected
Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.
Info::
Detection limited to meta tags and inline styles
External CSS files may contain prefers-color-scheme rules not visible to this scan.
Dark ModeNo Dark Mode Detected
color-scheme meta Not set Dark theme-color Not set CSS indicators Not detected

Detection limited to meta tags and inline styles.

D
Print Stylesheet
Action
No print styles
FIX
No print styles
Info::
No print-specific styles detected
When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.
Print Stylesheet No Print Styles
Print stylesheet Not found Inline @media print Not detected
F
Navigation UX
Action
1 navigation pattern(s)
FIX
1 navigation pattern(s)
Info::
Skip navigation link detected
Info::
1 navigation landmark(s) detected
Info::
Hamburger menu detected (responsive design)
Breadcrumbs
Search
Skip Link Skip link detected
Labeled Navigation 1 <nav> element(s)
Back to Top
Hamburger Menu
Sticky Navigation Cannot reliably detect (CSS-based)
3 of 6 testable patterns navigation patterns detected. Strong navigation UX with multiple discovery paths.
C
404 Error Page
Action
HTTP 404, custom page
REVIEW
HTTP 404, custom page
Info::
Correct 404 status code returned
Got: HTTP 404
Info::
Custom styled 404 page
404 Page Quality Custom 404 Page
Status Code HTTP 404 Page Title LastPass | Page Not Found Custom Styling Navigation Homepage Link Search Form
C
Color Contrast (Screenshot)
Action
20 text elements analyzed, 20 fail WCAG AA
REVIEW

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

0 pass 20 fail WCAG AA
h1 Get the power to
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
32px · bottom of viewport
h2 Why LastPass? We make security simple.
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Password management for everyone
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Secure your business without creating mo…
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Work better while protecting your team
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Keep your business running without passw…
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Create secure logins for your whole crew
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Access all your accounts, anywhere, anyt…
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Trusted by companies and individuals eve…
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Choose a plan that works for you
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport · over background image/gradient
h2 LastPass is ever evolving
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Frequently asked questions
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport
h2 Password management that makes work and …
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport · over background image/gradient
h2 Wait—get 10% off before you go!
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
24px · bottom of viewport · over background image/gradient
h3 Protect your SaaS for a safer cyber worl…
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
19px · bottom of viewport · over background image/gradient
h3 Learn how LastPass helps to simplify and…
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
19px · bottom of viewport · over background image/gradient
h3 Easy access from anywhere
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Affordable plans & pricing
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
19px · bottom of viewport
h3 Secure password vault
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
19px · bottom of viewport
h3 All-in-one solution
1.91:1
#000000
on
#373D44
needs 3.0:1 (large text)
19px · bottom of viewport

5 contrast failures on background images/gradients

These failures are invisible to CSS-based accessibility tools like Lighthouse. The text may be fine on a solid background, but fails when rendered over an image or gradient.

Show all checked elements (20)
ElementRatioRequiredFGBGResult
h1 Get the power to1.91:13.0:1
#000000
#373D44
Fail
h2 Why LastPass? We mak…1.91:13.0:1
#000000
#373D44
Fail
h2 Password management …1.91:13.0:1
#000000
#373D44
Fail
h2 Secure your business…1.91:13.0:1
#000000
#373D44
Fail
h2 Work better while pr…1.91:13.0:1
#000000
#373D44
Fail
h2 Keep your business r…1.91:13.0:1
#000000
#373D44
Fail
h2 Create secure logins…1.91:13.0:1
#000000
#373D44
Fail
h2 Access all your acco…1.91:13.0:1
#000000
#373D44
Fail
h2 Trusted by companies…1.91:13.0:1
#000000
#373D44
Fail
h2 Choose a plan that w…1.91:13.0:1
#000000
#373D44
Fail
h2 LastPass is ever evo…1.91:13.0:1
#000000
#373D44
Fail
h2 Frequently asked que…1.91:13.0:1
#000000
#373D44
Fail
h2 Password management …1.91:13.0:1
#000000
#373D44
Fail
h2 Wait—get 10% off b…1.91:13.0:1
#000000
#373D44
Fail
h3 Protect your SaaS fo…1.91:13.0:1
#000000
#373D44
Fail
h3 Learn how LastPass h…1.91:13.0:1
#000000
#373D44
Fail
h3 Easy access from any…1.91:13.0:1
#000000
#373D44
Fail
h3 Affordable plans & p…1.91:13.0:1
#000000
#373D44
Fail
h3 Secure password vaul…1.91:13.0:1
#000000
#373D44
Fail
h3 All-in-one solution1.91:13.0:1
#000000
#373D44
Fail

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

C
Lighthouse Accessibility Audits
Action
Score 75/100 — 8 failing, 23 passed
REVIEW
75

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

ARIA

Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. Learn how to match ARIA attributes to their roles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
mobilemenutoggleopenff9dce33svg div.nav-main > div.nav-mobile-top-nav-wrap > button.mobile-menu-toggle > img

When a tooltip element doesn't have an accessible name, screen readers announce it with a generic name, making it unusable for users who rely on screen readers. Learn how to name `tooltip` elements.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip
Close Modal div.lp-price-tile-features > ul.body-marked > li.lp-price-tile-features__item > div.pricing-tooltip

These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.

Names and labels

Informative elements should aim for short, descriptive alternate text. Decorative elements can be ignored with an empty alt attribute. Learn more about the `alt` attribute.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
section.trust-section > section.statistic-cards > div.statistic-card > img
div.footer-row > div.footer-column > ul.footer-section > img

Screen reader users rely on frame titles to describe the contents of frames. Learn more about frame titles.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
body > iframe#TRUSTARC body > iframe#TRUSTARC
body > iframe#DRIFT body > iframe#DRIFT
body > iframe#GETFEEDBACK body > iframe#GETFEEDBACK

Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. Learn how to make links accessible.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
div > div.lp-headline > p.x-large > a div > div.lp-headline > p.x-large > a

These are opportunities to improve the semantics of the controls in your application. This may enhance the experience for users of assistive technology, like a screen reader.

Navigation

Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. Learn more about heading order.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Protect your SaaS for a safer cyber world. Visit our booth to put an end to unc… div.midpage-promo-banner > div.midpage-promo-banner-col > div.midpage-promo-banner-col2-col > h3.midpage-promo-banner-heading
div.lp-product-attributes-wrapper > section.lp-intro > div.lp-intro__copy > h4 div.lp-product-attributes-wrapper > section.lp-intro > div.lp-intro__copy > h4
Try it for free, no credit card required. div.pricingCards__container > section.lp-intro > div.lp-intro__copy > h4
Blog div.callout-card > div.callout-card__content > div.callout-card__body > h4
How can I access LastPass? div.lp-faq-wrap > div.lp-faq > div.lp-faq__item > h4.lp-faq__header
PRODUCTS div.footer-wrapper > div.footer-row > div.footer-column > h5.footer-menu-heading

These are opportunities to improve keyboard navigation in your application.

Tables and lists

Screen readers have a specific way of announcing lists. Ensuring proper list structure aids screen reader output. Learn more about proper list structure.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Download div.footer-wrapper > div.footer-row > div.footer-column > ul.footer-section
icon_button_sm-facebook-negative-svg div.footer-wrapper > div.footer-row > div.footer-column > ul.footer-section

These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. Learn more about accessible names.

Why this matters

Performance issues directly impact user engagement and conversion rates.

Failing Elements
Try Free nav.nav > div.nav-main > div.nav-mobile-top-nav-wrap > a.lp-button
Interactive controls are keyboard focusable
Interactive elements indicate their purpose and state
The page has a logical tab order
Visual order on the page follows DOM order
User focus is not accidentally trapped in a region
The user's focus is directed to new content added to the page
HTML5 landmark elements are used to improve navigation
Offscreen content is hidden from assistive technology
Custom controls have associated labels
Custom controls have ARIA roles
`[aria-hidden="true"]` is not present on the document `<body>`
`[role]`s have all required `[aria-*]` attributes
`[role]` values are valid
`[aria-*]` attributes have valid values
`[aria-*]` attributes are valid and not misspelled
Buttons have an accessible name
`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.
ARIA attributes are used as specified for the element's role
`[aria-hidden="true"]` elements do not contain focusable descendents
Elements use only permitted ARIA attributes
Background and foreground colors have a sufficient contrast ratio
Document has a `<title>` element
`<html>` element has a `[lang]` attribute
`<html>` element has a valid value for its `[lang]` attribute
Links are distinguishable without relying on color.
List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements
No element has a `[tabindex]` value greater than 0
Touch targets have sufficient size and spacing.
Document has a main landmark.
Deprecated ARIA roles were not used
ARIA IDs are unique
All heading elements contain content.
Identical links have the same purpose.
`[accesskey]` values are unique
`button`, `link`, and `menuitem` elements have accessible names
Elements with `role="dialog"` or `role="alertdialog"` have accessible names.
ARIA input fields have accessible names
ARIA `meter` elements have accessible names
ARIA `progressbar` elements have accessible names
Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.
`[role]`s are contained by their required parent element
Elements with the `role=text` attribute do not have focusable descendents.
ARIA toggle fields have accessible names
ARIA `treeitem` elements have accessible names
The page contains a heading, skip link, or landmark region
`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.
Definition list items are wrapped in `<dl>` elements
No form fields have multiple labels
`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.
Input buttons have discernible text.
`<input type="image">` elements have `[alt]` text
Form elements have associated labels
The document does not use `<meta http-equiv="refresh">`
`<object>` elements have alternate text
Select elements have associated label elements.
Skip links are focusable.
Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.
`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.
`[lang]` attributes have a valid value
`<video>` elements contain a `<track>` element with `[kind="captions"]`
Tables have different content in the summary attribute and `<caption>`.
Uses ARIA roles only on compatible elements
Image elements do not have `[alt]` attributes that are redundant text.
Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.
`<td>` elements in a large `<table>` have one or more table headers.
A+
Landmark Structure
4 landmarks
PASS
4 landmarks
Info::
<main> landmark present
Info::
1 <nav> landmark(s) found
Info::
Skip navigation link present
Page Structure — as a screen reader sees it
BANNER header NAV MAIN CONTENTINFO footer
A
Alt Text Quality
2 of 117 images have issues
PASS
2 of 117 images have issues
Warning::
2 image(s) with generic alt text
Info::
29 decorative image(s) correctly marked
Info::
86 image(s) with good alt text
117 images 86 good alt text 29 decorative 2 generic
IssueCount
generic2 image(s)
A+
Form Accessibility
No form controls
PASS
No form controls
Info::
No form controls on this page
No form controls found.
All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.

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