Accessibility

· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.

SCORE

GRADE

FIX

REVIEW

PASS

INFO

Checks

6 PASS 4 REVIEW 3 FIX

Dark Mode Support

Action

No dark mode signals

FIX

No dark mode signals

No dark mode signals detected

Consider adding CSS with @media (prefers-color-scheme: dark) and <meta name='color-scheme' content='light dark'>.

Detection limited to meta tags and inline styles

External CSS files may contain prefers-color-scheme rules not visible to this scan.

Dark ModeNo Dark Mode Detected

color-scheme meta Not set ✗Dark theme-color Not set ✗CSS indicators Not detected ✗

Detection limited to meta tags and inline styles.

Print Stylesheet

Action

No print styles

FIX

No print styles

No print-specific styles detected

When users print this page, they get the screen layout including navigation and non-essential elements. Add @media print rules to hide navigation and optimize layout for paper.

Print Stylesheet No Print Styles

Print stylesheet Not found ✗Inline @media print Not detected ✗

Navigation UX

Action

No navigation patterns

FIX

No navigation patterns

Hamburger menu detected (responsive design)

No breadcrumbs, search, or skip link detected

These navigation aids help users orient themselves and find content efficiently, especially on large sites.

Breadcrumbs

Skip Link

Labeled Navigation

Hamburger Menu

Sticky Navigation Cannot reliably detect (CSS-based)

1 of 6 testable patterns navigation patterns detected. Limited navigation support. Consider adding breadcrumbs, search, and skip link.

Landmark Structure

3 landmarks

REVIEW

3 landmarks

<main> landmark present

No <nav> landmark found

Skip navigation link is missing (WCAG 2.4.1)

Add a skip link as the first focusable element so keyboard users can bypass repeated navigation.

Page Structure — as a screen reader sees it

Add a skip link as the first focusable element so keyboard users can bypass repeated navigation.

Why this matters

Without a skip-nav link, keyboard users tab through every nav item before reaching content — every page, every visit.

Learn more ▾

WCAG 2.4.1 (Bypass Blocks) requires a mechanism to skip past repeated content. The standard implementation is a 'Skip to main content' link that's the first focusable element, visually hidden until focused. Three lines of HTML + four of CSS.

Source: WCAG 2.1 SC 2.4.1

Alt Text Quality

6 of 205 images have issues

REVIEW

6 of 205 images have issues

6 image(s) with filename as alt text

82 decorative image(s) correctly marked

117 image(s) with good alt text

205 images 117 good alt text 82 decorative 6 generic

Issue	Count
filename	6 image(s)

Link & Button Quality

Action

242 links, 32 buttons — all OK

REVIEW

242 links, 32 buttons — all OK

24 image-only link(s) without alt text

5 link(s) open in new tab without warning

Add '(opens in new tab)' to link text or aria-label.

Got: https://www.facebook.com/Trustpilot/; https://x.com/Trustpilot; https://www.instagram.com/trustpilot/; https://www.linkedin.com/company/trustpilot/; https://www.youtube.com/c/trustpilotreviews

213 link(s) with descriptive text

242 links

0 empty

0 generic text

5 new tab

0 empty buttons

Element	Text	Issue	Suggested Fix
categories/bank	Bank	img no alt	Add alt attribute to the image
categories/travel_insurance_company	Travel Insurance Company	img no alt	Add alt attribute to the image
categories/car_dealer	Car Dealer	img no alt	Add alt attribute to the image
categories/furniture_store	Furniture Store	img no alt	Add alt attribute to the image
categories/jewelry_store	Jewelry Store	img no alt	Add alt attribute to the image
categories/clothing_store	Clothing Store	img no alt	Add alt attribute to the image
categories/electronics_technology	Electronics & Technology	img no alt	Add alt attribute to the image
categories/fitness_and_nutrition_service	Fitness and Nutrition Service	img no alt	Add alt attribute to the image
categories/pet_store	Pet Store	img no alt	Add alt attribute to the image
categories/energy_supplier	Energy Supplier	img no alt	Add alt attribute to the image
categories/real_estate_agents	Real Estate Agents	img no alt	Add alt attribute to the image
categories/insurance_agency	Insurance Agency	img no alt	Add alt attribute to the image
categories/bedroom_furniture_store	Bedroom Furniture Store	img no alt	Add alt attribute to the image
categories/activewear_store	Activewear Store	img no alt	Add alt attribute to the image
categories/womens_clothing_store	Women's Clothing Store	img no alt	Add alt attribute to the image
categories/mens_clothing_store	Men's Clothing Store	img no alt	Add alt attribute to the image
categories/bicycle_store	Bicycle Store	img no alt	Add alt attribute to the image
categories/shoe_store	Shoe Store	img no alt	Add alt attribute to the image
categories/mortgage_broker	Mortgage Broker	img no alt	Add alt attribute to the image
categories/appliance_store	Appliance Store	img no alt	Add alt attribute to the image
categories/cosmetics_store	Cosmetics Store	img no alt	Add alt attribute to the image
categories/electronics_store	Electronics Store	img no alt	Add alt attribute to the image
categories/garden_center	Garden Center	img no alt	Add alt attribute to the image
categories/travel_agency	Travel Agency	img no alt	Add alt attribute to the image
https://www.facebook.com/Trustpilot/	Facebook	new tab	Add '(opens in new tab)' to text
https://x.com/Trustpilot	X	new tab	Add '(opens in new tab)' to text
https://www.instagram.com/trustpilot/	Instagram	new tab	Add '(opens in new tab)' to text
https://www.linkedin.com/company/trustpi…	LinkedIn	new tab	Add '(opens in new tab)' to text
https://www.youtube.com/c/trustpilotrevi…	Youtube	new tab	Add '(opens in new tab)' to text

245 links and buttons have descriptive text

Add '(opens in new tab)' to link text or aria-label.

https://www.facebook.com/Trustpilot/; https://x.com/Trustpilot; https://www.instagram.com/trustpilot/; https://www.linkedin.com/company/trustpilot/; https://www.youtube.com/c/trustpilotreviews

Why this matters

Links with target="_blank" without rel="noopener" leak the originating page's window context — security and UX issue.

Learn more ▾

Without rel="noopener", the new tab can navigate the original tab via window.opener (tab-nabbing attack). Modern browsers default to noopener for target=_blank but only since recent versions. Always set rel="noopener noreferrer" explicitly.

Source: MDN target / OWASP

Favicon & Branding

7 icon(s) detected

REVIEW

7 icon(s) detected

favicon.ico present at site root

HTML icon links detected

Apple touch icon present

Multiple icon sizes detected

✓ favicon.ico Present

✓ PNG Icons Present

✓ Apple Touch Present

✗ SVG Favicon Missing

✓ Manifest Icons Present

✓ Multiple Sizes Present

Heading Hierarchy

177 headings, 1 skip(s)

PASS

177 headings, 1 skip(s)

Single H1 present

Heading level skipped: H1 → H4 (missing H2)

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

H2 Find a company you can trust
H1 Discover, read, and write reviews
H4 Suggested searches skipped
H2 What are you looking for?
H2 Looking to grow your business?
H2 Best in Bank
H3 LendingClub
H3 BankFive
H3 Credit Union of New Jersey
H3 DuGood Credit Union
H2 Help millions make the right choice
H2 Help millions make the right choice
H2 Best in Travel Insurance Company
H3 AARDY
H3 Travel Defenders
H3 MexiPass International Insurance Services
H3 TripInsure101
H2 We’re Trustpilot
H2 We’re Trustpilot
H3 Our new Trust Report has landed!
H2 Recent reviews
H3 Janessa Rodriguez
H3 Update: I had to call their customer service and found out they did not process a second payment. It just takes 2-7 business days for them to receive/update the processed payment. It would have been s
H3 ERGO NEXT
H3 P Miller
H3 I use an pay-as-you-go SIM purely as a backup business number. It’s only there so I don’t have to give out my personal number—very basic use. But even for something this simple, the experience
H3 O2
H3 Celia Pender
H3 I cannot rate The Dairy, McCarthy & Stone, in Tunbridge Wells, too highly. The apartment, facilities and location suit my parents perfectly. They have been living here for over 5 years now and the kin
H3 McCarthy & Stone
H3 Scot73
H3 A primarily use Waitrose as I’m lucky to live somewhere where this is my closest store! However luckily M&S have just recently opened a food store close to me! And to be honest I absolutely despise
H3 Waitrose
H3 Bunny W
H3 Highly incompetent company. Very disappointed in the credit card changes. Shocked by their inability to get my script either faxed to my new pharmacy or emailed back to me. I did try a bank transfer y
H3 Mail Order Meds
H3 Ignition King
H3 I am writing to share my feedback regarding the exceptional support I have received from Joe. As someone with very little knowledge of website management, I have had many questions, and Joe has been
H3 Simple.biz
H3 Lulu Roberts
H3 Went in for 4 piercings, two helix, two second lobe, the guy Tanna did absolutely amazing making sure everything he did was okay and that I was okay, he also explained things very well and made sure I
H3 Superdrug
H3 Israel
H3 I really don't have nothing bad to say about this service . Actually I recommend to everyone who wants to have the full benefits of a internet, mobile Hotspot , international calls , calls when travel
H3 Visible
H3 walid zerdi
H3 And so I thought why not just give this a shot? Didn’t really ponder on it for too long, and yes, it came as a surprise in a very pleasant manner. The interface isn’t complicated; it’s neat, cle
H3 11croco Casino
H3 Travel TheWorld
H3 Update: the return process is simple so i am changing my review score. This product is incredibly disappointing. It may look fine right after applying, but by noon it oxidizes badly and turns orange.
H3 Laura Geller Beauty
H3 David Mudd
H3 Before erecting the gazebo, the instructions were read, and no mention was made of the pole that goes on top of the frame before the cover is applied. Then, before we put a cover on the seams on the e
H3 Vounot
H3 Therese Potter
H3 This device is pretty neat. You do have to stop and put on your headphones and the Sensate to use the device, obviously. The PLUS is a must as it has some really neat sound options. Now they do use a
H3 Sensate
H3 Alyel Alexander
H3 I’m happy with purchase and with detailed explanations of my options as it matures. I decided to go with both tequila and bourbon, I can’t wait to try the samples. 10/10 service overall and I woul
H3 Barrel Global
H3 J Cardwell
H3 Stay away from this organisation, front door not fitted correctly, living room window seal is broken, outside sealant seal is peeling. Because the company goes bankrupt and changes its OC every year
H3 Safestyle
H3 Kully Nanra
H3 Very hard to find a trustworthy roofer, but I found one. Gave a price, date to work and full description of what he was going to do. He also showed us and answered all our questions. Happy with the jo
H3 Yorkshire Roofing
H3 Mr John Bicker
H3 The lady checked to see if we were due and discounts, unfortunately didn't qualify. Told us how much it would be for another 3 days, which was very cost effective and also organised special assistance
H3 TUI
H3 Ky Phillips
H3 I have been using the product for over a year now and it has been amazing. I feel healthier, have more energy, and my stomach issues that I have had for over 8 years have improved to the point that it
H3 Balance of Nature
H3 Susan Boyd
H3 I ordered a toaster online from De’Longhi and I was surprised at the price. I got a good deal ordering direct from them and my toaster was delivered just a few days after ordering. Excellent service
H3 De'Longhi
H3 Nikeda sterling-Markes
H3 The platform is easy to navigate, and deals are clearly highlighted, which saves time when browsing. While shipping can sometimes take longer than expected, the overall value for money is excellent.
H3 Coupert Science LLC
H3 B Haven
H3 I ordered prescription lenses for my Quest VR headset and am very happy with the process and the product. Easy ordering process. Fast shipping. Great price. Excellent lenses.
H3 Zenni Optical
H3 Jacob Ramos
H3 Great experience - Veronica was a great driver, very friendly, super comfortable bus, lots of leg room, WiFi was great and the bus even arrived earlier than expected!
H3 RedCoach
H3 peter k
H3 Just wanted to say im very happy with customer support and highly recommend lucky stat casino good luck everything thanks guys !
H3 Luckystart
H3 Lindsey Watson
H3 Grace Richards helped find the solution to propel my business forwards. Learning what I needed and planning the payment structure.
H3 YouLend
H3 Jim Lewis
H3 I was very happy with every aspect of everything! If I ever need to move again I am definitely using Padsplit again.
H3 PadSplit
H3 Makayla Evans
H3 I bought two bras and they are super comfortable.They don't leave any red marks.And they keep me from falling out.
H3 truekind.com
H3 Bram Jansen
H3 Good experience from start to finish. Communication was clear and helpful. The final result met my expectations.
H3 www.kama-jelly.com
H3 Adriana B. Borettini
H3 I received the products perfectly packaged and on time. Excellent products, I highly recommend them.
H3 SimplyOrganized
H3 Luc Bamps
H3 Great community, there is always someone to help you. Good service, very honest and reliable.
H3 Trade Academy
H3 isaac brown
H3 Did you care for you to find customer service was great and deposited? Very easy
H3 Sweepico
H3 Richard Harland
H3 Fast all issues sorted in less than a week to sort that's including postage time
H3 SBE Cordon Group UK
H3 kynä
H3 Really long delivery time but products are good also bad communication
H3 Scisupplies
H3 Chelsea
H3 App runs really well plus they have great offers and quick pay out
H3 Lottomart
H3 Karen Jones
H3 The service was quick. The technician was very polite and helpful
H3 Brightspeed
H3 Ape God
H3 Roberto was the best, great customer service. Will be returning
H3 Diamond Banc
H3 Mr Stinson
H3 Well informed for my account options and future banking plans.
H3 First Tech
H3 Beryle Bokindo
H3 It’s a reliable service and very punctual most of the time.
H3 National Express
H3 Nik
H3 Good shipping times, quality of materials was excellent.
H3 Avior®
H3 Suzanne Ward-Close
H3 Great customer service, cannot fault the support.
H3 Elavate
H3 Michael Griffin
H3 They have been extremely helpful and patient
H3 Inc Authority
H3 Hemn Salar
H3 Thanks very much , appreciate your service
H3 Novamotorgroup
H3 Shelly Reinshuttle
H3 Easy fair and timely. Great communication
H3 Cash for Gold USA
H3 Felicia Hasse
H3 Belén was super helpful. Easy process.
H3 Pandia Health
H3 Gary Johnson
H3 Two great products which were enjoyed
H3 BuyWholefoodsOnline
H3 Linda Hanvey
H3 Great salesman. Great customer care.
H3 DID Electrical
H3 JACQUI MOON
H3 Always on time and so pleasant
H3 Evri
H3 Sandra Sulsberger
H3 Timely shipping!!!!!!!!!!!
H3 Modlily
H3 Stephanie Scuiereb
H3 It’s done in one minute!
H3 InPost UK
H3 Ranjith Welgama
H3 Ontime and efficient .
H3 Auto Windscreens
H3 Mohamed Aglan
H3 Very good service
H3 buyZOXS
H3 Hulk Perez
H3 Great source
H3 Veteran Tickets Foundation
H3 Shop smarter with the Trustpilot app
H3 Choose country
H3 About
H3 Community
H3 Businesses
H3 Follow us on

Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.

Why this matters

Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.

Learn more ▾

Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.

Source: WCAG 2.1 SC 1.3.1 / W3C WAI

A+

Form Accessibility

All 1 controls labeled

PASS

All 1 controls labeled

1 control(s) properly labeled

1 controls

1 labeled

0 placeholder only

0 unlabeled

Control	Type	Label	Method
query	search	search input field	aria-label

404 Error Page

HTTP 404, custom page

PASS

HTTP 404, custom page

Correct 404 status code returned

Got: HTTP 404

Custom styled 404 page

Navigation links present on 404 page

Homepage link present on 404 page

Search form present on 404 page

404 Page Quality ✓ Custom 404 Page

Status Code HTTP 404 ✓Custom Styling ✓Navigation ✓Homepage Link ✓Search Form ✓

A+

Web Manifest

PWA-ready

PASS

PWA-ready

Meets PWA install criteria

Name present: Trustpilot

192x192 icon present

512x512 icon present

Display mode: standalone

PWA Install Criteria ✓ Installable

Name Trustpilot ✓192×192 icon ✓512×512 icon ✓Start URL /?utm_source=web_app_manifest ✓Display Mode standalone ✓

Name Trustpilot Display Mode standalone Theme Color #000032 Background Color #000032 Icons 2 icon(s)

A+

Color Contrast (Screenshot)

20 text elements analyzed, 0 fail WCAG AA

PASS

Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.

20 pass

Show all checked elements (20)

Element	Ratio	Required	FG	BG	Result
h1 Discover, read, and …	11.31:1	3.0:1	#000000	#04D98C	Pass
h2 Find a company you c…	20.23:1	3.0:1	#000000	#FCFBF3	Pass
h2 What are you looking…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Looking to grow your…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Best in Bank	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Help millions make t…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Help millions make t…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Best in Travel Insur…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 We’re Trustpilot	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 We’re Trustpilot	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h2 Recent reviews	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 LendingClub	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 BankFive	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Credit Union of New …	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 DuGood Credit Union	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 AARDY	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Travel Defenders	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 MexiPass Internation…	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 TripInsure101	21.00:1	3.0:1	#000000	#FFFFFF	Pass
h3 Our new Trust Report…	21.00:1	3.0:1	#000000	#FFFFFF	Pass

Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.

A+

Lighthouse Accessibility Audits

Score 100/100 — 0 failing, 29 passed

PASS

100

Accessibility

These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.

○Interactive controls are keyboard focusable

○Interactive elements indicate their purpose and state

○The page has a logical tab order

○Visual order on the page follows DOM order

○User focus is not accidentally trapped in a region

○The user's focus is directed to new content added to the page

○HTML5 landmark elements are used to improve navigation

○Offscreen content is hidden from assistive technology

○Custom controls have associated labels

○Custom controls have ARIA roles

●`[aria-*]` attributes match their roles

●`[aria-hidden="true"]` is not present on the document `<body>`

●`[role]`s have all required `[aria-*]` attributes

●`[role]` values are valid

●`[aria-*]` attributes have valid values

●`[aria-*]` attributes are valid and not misspelled

●Buttons have an accessible name

●Image elements have `[alt]` attributes

●Form elements have associated labels

●`[user-scalable="no"]` is not used in the `<meta name="viewport">` element and the `[maximum-scale]` attribute is not less than 5.

●ARIA attributes are used as specified for the element's role

●`[aria-hidden="true"]` elements do not contain focusable descendents

●Elements use only permitted ARIA attributes

●Background and foreground colors have a sufficient contrast ratio

●`<dl>`'s contain only properly-ordered `<dt>` and `<dd>` groups, `<script>`, `<template>` or `<div>` elements.

●Definition list items are wrapped in `<dl>` elements

●Document has a `<title>` element

●`<html>` element has a `[lang]` attribute

●`<html>` element has a valid value for its `[lang]` attribute

●Links are distinguishable without relying on color.

●Links have a discernible name

●Lists contain only `<li>` elements and script supporting elements (`<script>` and `<template>`).

●List items (`<li>`) are contained within `<ul>`, `<ol>` or `<menu>` parent elements

●Touch targets have sufficient size and spacing.

●Heading elements appear in a sequentially-descending order

●Document has a main landmark.

●Deprecated ARIA roles were not used

●Image elements do not have `[alt]` attributes that are redundant text.

●Identical links have the same purpose.

○`[accesskey]` values are unique

○`button`, `link`, and `menuitem` elements have accessible names

○Elements with `role="dialog"` or `role="alertdialog"` have accessible names.

○ARIA input fields have accessible names

○ARIA `meter` elements have accessible names

○ARIA `progressbar` elements have accessible names

○Elements with an ARIA `[role]` that require children to contain a specific `[role]` have all required children.

○`[role]`s are contained by their required parent element

○Elements with the `role=text` attribute do not have focusable descendents.

○ARIA toggle fields have accessible names

○ARIA `tooltip` elements have accessible names

○ARIA `treeitem` elements have accessible names

○The page contains a heading, skip link, or landmark region

○ARIA IDs are unique

○No form fields have multiple labels

○`<frame>` or `<iframe>` elements have a title

○`<html>` element has an `[xml:lang]` attribute with the same base language as the `[lang]` attribute.

○Input buttons have discernible text.

○`<input type="image">` elements have `[alt]` text

○The document does not use `<meta http-equiv="refresh">`

○`<object>` elements have alternate text

○Select elements have associated label elements.

○Skip links are focusable.

○No element has a `[tabindex]` value greater than 0

○Cells in a `<table>` element that use the `[headers]` attribute refer to table cells within the same table.

○`<th>` elements and elements with `[role="columnheader"/"rowheader"]` have data cells they describe.

○`[lang]` attributes have a valid value

○`<video>` elements contain a `<track>` element with `[kind="captions"]`

○Tables have different content in the summary attribute and `<caption>`.

○All heading elements contain content.

○Uses ARIA roles only on compatible elements

○Elements with visible text labels have matching accessible names.

○Tables use `<caption>` instead of cells with the `[colspan]` attribute to indicate a caption.

○`<td>` elements in a large `<table>` have one or more table headers.

All checks on this page are automated. Results are estimates - run targeted manual reviews when the score affects a release decision.