Accessibility
· 13 checks — Landmarks, headings, alt text, forms, and link quality rolled into one auditable list.DWeb ManifestActionNot foundFIX
No web manifest found.
DDark Mode SupportActionNo dark mode signalsFIX
Detection limited to meta tags and inline styles.
DPrint StylesheetActionNo print stylesFIX
CLink & Button QualityAction7 issue(s) across 180 links and 20 buttonsREVIEW
| Element | Text | Issue | Suggested Fix |
|---|---|---|---|
| https://www.equifax.co.uk/privacy-hub/co… | Cookie Notice (opens in a new … | new tab | Add '(opens in new tab)' to text |
| https://www.ketch.com/?utm_campaign=cust… | Learn more about Ketch for dat… | new tab | Add '(opens in new tab)' to text |
| Sign in | new tab | Add '(opens in new tab)' to text | |
| https://my.equifax.com/membercenter/#/lo… | Sign in | new tab | Add '(opens in new tab)' to text |
| https://apps.apple.com/app/id6502468755?… | Download on the App Store | new tab | Add '(opens in new tab)' to text |
| https://play.google.com/store/apps/detai… | Get it on Google Play | new tab | Add '(opens in new tab)' to text |
| https://lockandalert.equifax.com/member-… | Sign in here | new tab | Add '(opens in new tab)' to text |
| Products & Services | new tab | Add '(opens in new tab)' to text | |
| /personal/education/credit/score/ | Credit Scores | img no alt | Add alt attribute to the image |
| /personal/education/credit/report/ | Credit Reports | img no alt | Add alt attribute to the image |
| /personal/education/identity-theft/ | Fraud & Identity Theft | img no alt | Add alt attribute to the image |
| /personal/education/debt-management/ | Debt Management | img no alt | Add alt attribute to the image |
| /personal/education/credit-cards/ | Credit Cards | img no alt | Add alt attribute to the image |
| /personal/education/personal-finance/ | Personal Finance | img no alt | Add alt attribute to the image |
| /personal/education/loans/ | Loans | img no alt | Add alt attribute to the image |
| /personal/education/life-stages/ | Life Stages | img no alt | Add alt attribute to the image |
| /personal/education/cybersecurity/ | Cybersecurity | img no alt | Add alt attribute to the image |
| /personal/education/espanol/ | Información crediticia de EE.… | img no alt | Add alt attribute to the image |
| /personal/education/financial-education-… | Videos | img no alt | Add alt attribute to the image |
| Credit Offers & More | new tab | Add '(opens in new tab)' to text | |
| /personal/products/credit-offers/credit-… | Credit Card Offers | img no alt | Add alt attribute to the image |
| /personal/products/credit-offers/persona… | Personal Loan Rates | img no alt | Add alt attribute to the image |
| /personal/products/credit-offers/auto-lo… | Auto Loan Rates | img no alt | Add alt attribute to the image |
| /personal/products/credit-offers/insuran… | Insurance Quotes | img no alt | Add alt attribute to the image |
| https://www.annualcreditreport.com/ | Get your free weekly credit re… | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.ca/en/personal/ | English | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.ca/fr/personnel/ | French | new tab | Add '(opens in new tab)' to text |
| https://www.soluciones.equifax.com.ar/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.pe/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://soluciones.equifax.cl/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.co.cr/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.ec/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.sv/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.hn/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://soluciones.equifax.com.py/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.uy/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.pt/ | Portuguese | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.co.uk/ | English | new tab | Add '(opens in new tab)' to text |
| https://soluciones.equifax.es/ | Spanish | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.co.nz/ | English | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.co.in/ | English | new tab | Add '(opens in new tab)' to text |
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.com/personal/product… | Learn More | generic text | Replace with descriptive text |
Before: Learn More Suggested: Monitor Credit Protect Identity | |||
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.com/personal/product… | Learn More | generic text | Replace with descriptive text |
Before: Learn More Suggested: Monitor Credit Protect Identity | |||
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.com/personal/product… | Learn More | generic text | Replace with descriptive text |
Before: Learn More Suggested: Monitoring And Reports | |||
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://my.equifax.com/consumer-registra… | Sign Up Now | new tab | Add '(opens in new tab)' to text |
| https://www.equifax.com/personal/product… | Learn More | generic text | Replace with descriptive text |
Before: Learn More Suggested: Family Identity Theft Protection | |||
| https://www.equifax.com/personal/product… | Credit Card … | img no alt | Add alt attribute to the image |
| https://www.equifax.com/personal/product… | Personal Loan … | img no alt | Add alt attribute to the image |
| https://www.equifax.com/personal/product… | Auto Loans … | img no alt | Add alt attribute to the image |
| https://www.equifax.com/personal/product… | Insurance … | img no alt | Add alt attribute to the image |
| /personal/buying-a-car-or-home/ | Read More | generic text | Replace with descriptive text |
Before: Read More Suggested: Buying A Car Or Home | |||
| /personal/identity-theft-protection/ | Read More | generic text | Replace with descriptive text |
Before: Read More Suggested: Identity Theft Protection | |||
| https://apps.apple.com/app/id6502468755?… | Download on the App Store | new tab | Add '(opens in new tab)' to text |
| https://play.google.com/store/apps/detai… | Get it on Google Play | new tab | Add '(opens in new tab)' to text |
| (empty) | empty | Add link text or aria-label | |
| https://www.optoutprescreen.com/ | www.optoutprescreen.com | new tab | Add '(opens in new tab)' to text |
| https://www.annualcreditreport.com/index… | Get My Free Annual Credit Repo… | new tab | Add '(opens in new tab)' to text |
| https://developer.equifax.com/ | Developer Portal | new tab | Add '(opens in new tab)' to text |
| https://investor.equifax.com/ | Investor Relations | new tab | Add '(opens in new tab)' to text |
| https://www.equifaxsecurity2017.com/ | Security Breach Alerts | new tab | Add '(opens in new tab)' to text |
| https://myprivacy.equifax.com/opt-in-opt… | Your Privacy Choices | new tab | Add '(opens in new tab)' to text |
| https://hackerone.com/equifax/ | Report a Vulnerability | new tab | Add '(opens in new tab)' to text |
Links without text are announced as raw URLs by screen readers.
a.anchor-link (#1058 on page)
Links with no accessible text (empty <a></a>, image-only no alt, icon-only no aria-label) are unidentifiable to screen readers.
Source: WCAG 2.1 SC 2.4.4
Generic link text like 'click here' doesn't describe the destination.
https://www.equifax.com/personal/products/monitor-credit-protect-identity/ ("Learn More"); https://www.equifax.com/personal/products/monitor-credit-protect-identity/ ("Learn More"); https://www.equifax.com/personal/products/credit/monitoring-and-reports/ ("Learn More"); https://www.equifax.com/personal/products/family-identity-theft-protection/ ("Learn More"); /personal/buying-a-car-or-home/ ("READ MORE"); /personal/identity-theft-protection/ ("READ MORE")
Generic anchor text ('click here', 'read more', 'learn more') tells screen readers and search engines nothing about the destination.
Learn more ▾ ▴
Out-of-context lists of links read by AT (one navigation pattern) become useless when every link says 'click here'. Use the destination's title or topic as anchor text. Doubles as SEO win — Google passes anchor-text relevance to the destination.
Source: WCAG 2.4.4 / Google Search Central
Add '(opens in new tab)' to link text or aria-label.
https://www.equifax.co.uk/privacy-hub/cookie-notice; https://www.ketch.com/?utm_campaign=customer%20banner&utm_source=ketchcookieb…; ; https://my.equifax.com/membercenter/#/login; https://apps.apple.com/app/id6502468755?utm_source=internal&utm_medium=public…; https://play.google.com/store/apps/details?id=com.equifax.myequifax&hl=en&utm…; https://lockandalert.equifax.com/member-center/portal/; ; ; https://www.annualcreditreport.com/ (+32 more)
Links with target="_blank" without rel="noopener" leak the originating page's window context — security and UX issue.
Learn more ▾ ▴
Without rel="noopener", the new tab can navigate the original tab via window.opener (tab-nabbing attack). Modern browsers default to noopener for target=_blank but only since recent versions. Always set rel="noopener noreferrer" explicitly.
Source: MDN target / OWASP
B404 Error PageHTTP 404, custom pageREVIEW
CFavicon & BrandingAction4 icon(s) detectedREVIEW
A+Landmark Structure9 landmarksPASS
AHeading Hierarchy37 headings, 1 skip(s)PASS
- H3 Your Equifax Cookie Preferences
- H3 Don’t have an account?
- H3 Don’t have an account?
- H2 Help look after your family with credit monitoring and ID theft protection features.
- H2 Take control with a one-stop credit monitoring and identity theft protection solution from Equifax.
- H2 Don’t let identity theft catch you off guard. Get better prepared to monitor your credit and help better protect your identity with Equifax Complete™.
- H2 Get the basics with your monthly credit score and report.
- H2 Credit Scores
- H2 Credit Reports
- H2 Fraud & Identity Theft
- H2 Debt Management
- H2 Credit Cards
- H2 Personal Finance
- H2 Loans
- H2 Life Stages
- H2 Cybersecurity
- H2 Información crediticia de EE. UU.
- H2 Videos
- H2 Credit Card Offers
- H2 Personal Loan Rates
- H2 Auto Loan Rates
- H2 Insurance Quotes
- H5 Free Services for Consumers skipped
- H5 Tell Us Why You're Here
- H5 Frequently Asked Questions
- H5 Your Equifax Support
- H1 Help better protect your identity with Equifax Complete™.
- H2 Get robust identity theft protection and feel more secure from fraud
- H2 EQUIFAX Complete™
- H2 EQUIFAX COMPLETE™ Premier
- H2 EQUIFAX COMPLETE™ Family Plan
- H2 Explore Credit Offers
- H2 Explore Credit Offers
- H2 Reach your financial goals
- H2 Don't fall prey to identity theft
- H2 Navigate your credit journey with the myEquifax app
- H3 Visit the Equifax Consumer Services Center
Skipping heading levels breaks the document outline. Screen readers may interpret missing levels as structural errors.
Skipping heading levels breaks the document outline — screen-reader users lose track of section nesting.
Learn more ▾ ▴
Screen reader users navigate by jumping between headings (H1 → H2 → H3). Skipping (H1 → H3) breaks the sense of hierarchy. Use sequential levels even if you don't like the default styling — restyle with CSS instead. WCAG 1.3.1 (Info and Relationships) treats this as an A failure.
Source: WCAG 2.1 SC 1.3.1 / W3C WAI
A+Alt Text Quality1 of 42 images have issuesPASS
| Issue | Count |
|---|---|
| generic | 1 image(s) |
AForm Accessibility1 of 1 controls have issuesPASS
| Control | Type | Label | Method |
|---|---|---|---|
| #efxNavSiteSearchQuery | search | (Search Personal) | placeholder only |
Placeholder text disappears on focus and is not a reliable label.
<input type="search" name="efxNavSiteSearchQuery" id="efxNavSiteSearchQuery">
Placeholder-only labels disappear when the user starts typing — they must remember what the field was for.
Learn more ▾ ▴
Placeholders are NOT labels. They vanish on input, fail color contrast checks (most are gray), and don't satisfy WCAG SC 3.3.2. Always use a real <label> alongside (or aria-labelledby).
Source: WCAG 2.1 SC 3.3.2 / Nielsen Norman
A+Color Contrast (Screenshot)20 text elements analyzed, 0 fail WCAG AAPASS
Analyzes text contrast against the actual rendered page, including background images, gradients, and overlays that CSS-based tools cannot detect.
Show all checked elements (20)
| Element | Ratio | Required | FG | BG | Result |
|---|---|---|---|---|---|
| h1 Help better protect … | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Help look after your… | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Take control with a … | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Don’t let identity… | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Get the basics with … | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Credit Scores | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Credit Reports | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Fraud & Identity The… | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Debt Management | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Credit Cards | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Personal Finance | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Loans | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Life Stages | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Cybersecurity | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Información crediti… | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Videos | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Credit Card Offers | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Personal Loan Rates | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Auto Loan Rates | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
| h2 Insurance Quotes | 6.15:1 | 3.0:1 | #000000 | #8A8B8C | Pass |
Methodology: The top 20 text elements by font size were checked. Background color was sampled from the desktop screenshot using a 5-point pattern. WCAG 2.1 AA requires 4.5:1 for normal text and 3:1 for large text.
ALighthouse Accessibility AuditsScore 92/100 — 2 failing, 27 passedPASS
Accessibility
These checks highlight opportunities to improve the accessibility of your web app. Automatic detection can only detect a subset of issues and does not guarantee the accessibility of your web app, so manual testing is also encouraged.
ARIA
Some ARIA child roles must be contained by specific parent roles to properly perform their intended accessibility functions. Learn more about ARIA roles and required parent element.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
Search nav.efx-n-site-navbar > div.navbar-mobile > ul.navbar-nav > li#test |
Sign in nav.efx-n-site-navbar > div.navbar-mobile > ul.navbar-nav > li.nav-item |
These are opportunities to improve the usage of ARIA in your application which may enhance the experience for users of assistive technology, like a screen reader.
Tables and lists
Screen readers have a specific way of announcing lists. Ensuring proper list structure aids screen reader output. Learn more about proper list structure.
Performance issues directly impact user engagement and conversion rates.
| Failing Elements |
|---|
Search
Sign in header.efx-n-site-header > nav.efx-n-site-navbar > div.navbar-mobile > ul.navbar-nav |
These are opportunities to improve the experience of reading tabular or list data using assistive technology, like a screen reader.